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ESRD-CAHPS Field Test. Beverly Weidmer, M.A. RAND Corporation CAHPS RAND Team. Purpose. To assess how well the instruments are working among in-center hemodialysis patients in a variety of dialysis centers To assess different modes of survey administration. Overview. ~15-20 facilities

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esrd cahps field test

Beverly Weidmer, M.A.

RAND Corporation


  • To assess how well the instruments are working among in-center hemodialysis patients in a variety of dialysis centers
  • To assess different modes of survey administration
  • ~15-20 facilities
  • Sample=2140 patients
  • Surveys to be completed by telephone only or mixed mode (mail with phone follow-up)
  • Expect 1200 completes (900 English, 300 Spanish)
  • Data collection will take place in May-June 2004
  • RAND will collect data
data collection overview
Data Collection Overview
  • Will test 2 data collection modes (telephone only and mail with phone follow-up)
  • 600 interviews will be completed by mode
  • Telephone interviews will be conducted using

computer-assisted telephone interviewing (CATI)

  • Interviews will take approximately 30 minutes
  • Respondents will be given specific instructions in cover letter about getting assistance from family and friends
data collection modes 1
Data Collection Modes (1)
  • Telephone only
    • Advance notification letter
    • Telephone Interview
    • Reminder Letter
    • 800 number available
    • Up to 10 attempts
data collection modes 2
Data Collection Modes (2)
  • Mail with Phone Follow-Up
    • Mail survey with cover letter
    • Reminder Letter
    • 2nd mail out of survey
    • Telephone follow-up
    • 800 number available
    • Up to 10 attempts
follow up interview
Follow-Up Interview
  • Conducted with 200 respondents from each data collection mode
  • Attempt to determine and compare the kind of help received in completing the survey
  • Interviews will take approximately 10 minutes
criteria for selecting facilities
Criteria For Selecting Facilities
  • Different regions (NW/SW/NE/SE)
  • Rural, urban and suburban facilities
  • Small, medium and large facilities
  • Dialysis organization facilities and independent facilities
  • Facilities that have fielded own surveys and facilities that have not
  • Facilities that meet racial/ethnic sampling targets
criteria for selecting patients
Criteria For Selecting Patients
  • Currently dialyzing
  • In-center hemodialysis patients
  • At least 3 months experience with in-center hemodialysis at current facility
how will patient sample be drawn
How will patient sample be drawn?
  • Electronic patient lists will be submitted to the CAHPS team
  • CAHPS team will randomly select sample of patients
  • For small facilities, all patients will be included in survey
  • CAHPS team will randomize patients to data collection mode
  • Psychometric analysis to assess how well individual survey items are performing
  • Compare Spanish to English to assess whether Spanish version of instrument is performing like the English version
  • Assess effectiveness of data collection modes
  • Assess factors that may have affected variation in response rates across facilities
how will field test results be used
How will field test results be used?
  • Revise instruments
  • Improve translation
  • Make recommendations for data collection approach that should be used
  • Make recommendations for improving response rates
  • Make recommendations for how data can be used
interested in participating
Interested in participating?
  • If your organization is interested in participating in the field test, please contact:

Beverly Weidmer

RAND Corporation

(310) 393-0411, ext. 6788

(310) 451-6921