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REDMOND TECHNOLOGY PARTNERS

REDMOND TECHNOLOGY PARTNERS. Search Tuning : An Important Information Architecture Success Factor. Agenda : How Search is critical to your IA efforts. Caring and Feeding Search to ensure success. REDMOND TECHNOLOGY PARTNERS. Information Architecture Toolbox. Taxonomy & Categorization

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REDMOND TECHNOLOGY PARTNERS

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  1. REDMOND TECHNOLOGY PARTNERS Search Tuning : An Important Information Architecture Success Factor • Agenda: • How Search is critical to your IA efforts. • Caring and Feeding Search to ensure success.

  2. REDMOND TECHNOLOGY PARTNERS Information Architecture Toolbox • Taxonomy & Categorization • Mission/Vision Statement • Navigation Components • Visual Representation • Security Requirements • Search Enterprise Information Cloud

  3. REDMOND TECHNOLOGY PARTNERS Enterprise Information Cloud

  4. REDMOND TECHNOLOGY PARTNERS The Information Architecture Timeline • The purpose of Information Architecture is to promote “Find-abilty” • How do users find information? • How does information find users? - Navigation Components - Visual Representation - Search - Categorization - Structure - Metadata/Taxonomy

  5. REDMOND TECHNOLOGY PARTNERS Typical Search Deployment in SharePoint Typically the last thing that occurs.

  6. REDMOND TECHNOLOGY PARTNERS The Adoption Pitfalls “Enabling Search is a win in itself. We currently do not have any searching capabilities. End User will be amazed at what they can find.” – unidentified client • Under estimating end users reliance on Search • Over estimating end user tolerance for unstructured Search

  7. REDMOND TECHNOLOGY PARTNERS Adding Relevancy and Context to Search • Common Issues with Search • Inability to find relevant content through search • Search returned too much information in a confusing format

  8. REDMOND TECHNOLOGY PARTNERS

  9. REDMOND TECHNOLOGY PARTNERS

  10. REDMOND TECHNOLOGY PARTNERS Search Best Practices “Care and Feeding MOSS Search” Caring for Search • Implement authoritative sites • Use keywords and best bets • Identify common synonyms • Create a select group of Search Scopes • Customize the Search Results page Feeding Search • Use Search Reports • Top search query • Top search query with zero results • Top search query with low click • Queries with zero best bets • Remove irrelevant lists from search index (i. ., lookup lists, link lists, etc.)

  11. REDMOND TECHNOLOGY PARTNERS Checking User Trends

  12. REDMOND TECHNOLOGY PARTNERS Checking User Trends

  13. REDMOND TECHNOLOGY PARTNERS Other SharePoint Search Topics • Federated Search • Advanced Analytics • FAST • Multi-Lingual Search • Search Trimming • Over-exposure (File Shares) • Ranking: How does it work?

  14. REDMOND TECHNOLOGY PARTNERS Q&A

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