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Introduction and Overview. Class 1: July 26, 2010. Organizational Behavior as a Way of Thinking and Acting Definition and Purpose Levels of Analysis or Concern Provides the tools, skills, and strategies for managing behavior in organizations

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introduction and overview

Introduction and Overview

Class 1: July 26, 2010

slide2
Organizational Behavior as a Way of Thinking and Acting
  • Definition and Purpose
  • Levels of Analysis or Concern
  • Provides the tools, skills, and strategies for managing behavior in organizations
  • 4. Skills and Knowledge needed by successful managers
slide3
5. Values and Assumptions of Organizational Behavior:

** Purposeful and goal oriented

** Non random

** Changed through learning

**People should be valued as human beings

** Public service is about serving others

slide4
Roots of Organizational Behavior: Organizational Theory
  • Uses and Purposes of Theory
  • enables manager to enhance effectiveness
  • designers of organizations are faced with myriad of
  • choices
  • organization’s form has implications for the way its functions will be performed
slide5
Classical Theories:
  • Max Weber: the ideal bureaucracy
  • Frederick Taylor: the scientific management school of organizational theory
  • Henri Fayol: universal management principles
  • Classical theories today: strengths and weaknesses
slide6
Human Relations Approaches
  • origin in the Hawthorne Studies (1920-1930)
  • findings that relationships among workers appeared to meet certain social and
  • psychological needs for affiliation
  • 4. Human Resources Model
  • McGregor (1960): Theory X and Theory Y
  • Likert (1967) : System 1- System 4
  • Strength is consistency with approach of helping professionals
slide7
Open System Theory
  • two-way interaction with the environment
  • managers tend to see organizations as a process rather than a structure
  • structural change affects all components
  • importance of coordination with community groups
  • major influence on recent organizational theories
slide8
Contemporary Developments in Organizational theory
  • Community Based Organizations
  • Japanese Management Principles
  • Top Quality Management (TQM)
  • Contingency Theories
slide9
Summary and Discussion
  • Do you find some of these theories more useful than others? Are some more
  • culturally relevant?
  • Identify an organization you are familiar with. What theories do you see being used? Are the theories appropriate to agency needs? If not, which ones would be better?
  • If you were designing a human service organization, which theories would you be most likely to use?
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