Introductions • What do you know about communities of practice? • What would you like to learn about communities of practice today?
In this workshop, we ask… • What is a community of practice (CoP)? • How do we create/sustain a CoP? • What are the goals of CoPs? • Why evaluate the work of a CoP? • How might we evaluate the work of a CoP?
A definition “A community of practice (CoP) is a group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly” Etienne Wenger
Basic ideas • Learning is social • Knowledge and activity are strongly connected • Growth is nurtured and promoted • Knowledge in practice can be created and managed
Elements of a CoP • Subject (Domain) • Shared interest and competence • People (Community) • Ongoing interaction as the route to learning • Action (Practice) • A shared set of resources developed through sustained relationships
An example: Triple P CoP • Subject • Evaluation of Triple P programs in Ontario • People • Service providers in charge of evaluating Triple P programs • Action • An online portal for developing an evaluation framework • E-discussions and teleconferences • Common measures
Collaborations Relationships are often time-limited Goals are concrete tasks determined by the group Communities of Practice Relationships are longer term, ongoing Goals are to produce knowledge and shift practice CoP ≠ collaboration
How do we create and sustain a CoP? • Identify the area of interest • Invite different perspectives • Invite different levels of participation • Focus on shared values and shared goals • Ensure both familiarity and excitement • Work towards evaluation • Look for ways to sustain and enhance the CoP identity
Capturing CoPs COMMUNITY OF PRACTICE INVENTORY FORM ORGANIZATION: __________________________ DEPARTMENT OR UNIT: ____________________ DATE: ____________________________________
In small groups… Identify one CoP you are involved in and ask yourselves: • What is the subject/domain? • Who is involved? • What are the CoP’s activities? • What are the CoP’s goals?
What do we want to know? Process How the CoP works Impact/Outcome What changes are produced by the CoP
Measuring processes How do groups develop?
How do groups work together? Awareness Communication Coordination Collaboration Source: Browne et al., 2004 on Human Services Integration Measure.
In small groups… Describe the processes in your CoP: • How is it developing? • Forming, storming, norming, transforming • How is it working? • Awareness, communicating, coordinating, collaborating
What about outcomes? System Impact on Client/ Family (Outcomes) Organization Work of CoP (Process) Profession Individual Practice Source: Sylvestre & Bendell, 2008 (University of Ottawa)
In small groups… • Describe the outcomes your CoP might produce at different levels: • System • Organization • Profession • Individual practice • How might you measure these?
What will you do with what you know? • Who will you talk to? • What decisions need to be made? • What actions need to be taken? • How will the actions be evaluated?
What did you find… • Surprising? • Important? • Confusing? • Applicable to the work you do?
Questions? Dr. Purnima Sundar Research and Knowledge Exchange Consultant 613.737.7600 Ext. 3485 email@example.com www.onthepoint.ca