Why is this happening? D/O Redeployment Why? Meals (dinner) require D/O to prepare hot meals at busiest time Why? Cold m

1. Arrestee Food Prep & Service Process Team Members: LAPD Start Date: Consultant: Will Decker Team Leader: ROOT CAUSE ANALYSIS 3. BUILD THE PLAN Why is this happening? D/O Redeployment Why? Meals (dinner) require D/O to prepare hot meals at busiest time Why? Cold meals never an option Why? Cold meal ordering option not well known Root Cause: Options for ordering cold meals is not known KEY STEPS: Check with Vendor Check with Health Department Develop proposal for Captain with notification to Chief G. Division notification and protocol Implementation (Big & Small) Recap and Debrief Semi-Annual Audit to monitor effectiveness ESTIMATED COST OR PRODUCTIVITY SAVINGS: Cost Savings - Meals Regional Jails: Hot Dinners $13.44 (12) - $1.12 per person Cold Dinners $10.40 (20) - $0.52 per person $0.60 ppm $0.60 x 654 x 150 = $32,850 x 3 (MJS) = $98,550 Outlying Jails: $0.60 x 15 x 365 x 7 = $22,995 $098,550.00 (Regional Jails) + $022,995.00 (Outlying Jails) = $121,545 Total Cost Savings Productivity Savings – Food Prep Save regional man hours 1 hr x 1.35 people x 365 x $22.60 = $11,136.00 $11.136.00 x 3 jails = $33,408.00 Total Productivity Savings 121,545.00 + $33,408.00 = Total Cost Savings of $154,953.00 Theme: Arrestee Food Preparation and Service Process PLAN 1. GRASP THE SITUATION • CURRENT STATE • Fixed Meal Times (All Three are Hot): • 4:30 am – Breakfast • 11:30am/12:00pm – Lunch • 5:00 pm – Dinner • Takes D/O approx. 2 to 4 hours to cook & prepare meals • Focus on dinner preparation and service • Busiest • Most Prisoners • Heavy prisoner arrival time 5:00 pm to 10:00 pm • 3:00 pm - Prisoner Count • Count is anywhere from 60 – 300 prisoners • Lower on weekdays • Higher on weekends • Medical meals – pregnant women, diabetics, vegetarians • 3:00pm – 5:00 pm – Showers & Medical Checks • Variables: • Fights • Medical emergencies/medical transfers • Transfers (arrestee’s) • Contraband searches • Visitation overlap • O.R’s/PCD releases/Bail Outs • Detective Interviews • 3:00 pm to 5:00 pm - Food Preparation: • Meals in ovens • Thawing/warming bread • Meal setup (spoons, apples, milk bread) • 5:00 pm – Food Delivery: • Request additional personnel • Pull prisoners from cell • Cell inspection/cleaning • Food Service/Prisoner Return • 6:60 pm – Complete • New Bookings (After Headcount/Not Fed) • Arrestees are irritated & confrontational • Staff adjustment for medical meals prep (redeployment) • Supervisors altering policy/ meal service times due to health department • Generates bad morale • Encourages “me to” • Non-stop cooking/feeding • Staff adjustment/redeployment required • Arrestee complaints • Potential liability • Negative Effect on P/Os • Understaffed booking area • Longer wait times • Inefficient process • Animosities develop between P/Os and Jail Staff • Effect COP mandated lower response times for patrol • Creates service delays and complaints • Problem Statement: Current feeding process negatively impacts P/O bookings, arrestee temperament, creating potential officer safety issues and LAPD liability. • DESIRED STATE (AFTER) • Breakfast meals remain hot • Lunch meals remain hot • Dinner meals switch to cold meals • Sandwich, Fruit, Drink • Meets health department and Title 15 requirements • Meals are available for late bookings • No reassignment of D/Os for meal preparation • Continues to meet medical meal requirements • Tangible Benefit/Value for POs: Intangible Benefits to Dos: • Shorter wait time Reduce arrestee confrontations • Increase in available staff Efficient deployment • Minimize animosity Reduce arrestee complaints “1.28” • Increase in response time “availability” Reduce liability, burn claims • Minimize complaints Reduce PO/DO complaints • Reduce health dept. deficiencies DO/LEARN 4. IMPLEMENT, MONITOR & ADJUST 2. SELECT THE BEST ALTERNATIVE • Keep breakfast and lunch hot meals • Switch dinner to cold meal consisting of: • Sandwich • Fruit • Drink • Meets health department and Title 15 requirements • Meals are available for late bookings • No reassignment of D/Os for meal preparation • Continues to meet medical meal requirements LAPD PDL – Last Updated 3/10/2014 12:24 PM