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Business Etiquette Developed by Juanita Johnson, Professor LSU AgCenter, Baton Rouge, LA PowerPoint Presentation
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Business Etiquette Developed by Juanita Johnson, Professor LSU AgCenter, Baton Rouge, LA Topics 1. Appearance Business/Business Casual 2. Social Graces Introductions/Greetings/Handshake 3. Communication Skills Conversation/Office Culture 4. Table Etiquette Basic Manners/Eating Out

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Presentation Transcript
slide1

Business

Etiquette

Developed by

Juanita Johnson, Professor

LSU AgCenter, Baton Rouge, LA

topics
Topics

1. Appearance

Business/Business Casual

2. Social Graces

Introductions/Greetings/Handshake

3. Communication Skills

Conversation/Office Culture

4. Table Etiquette

Basic Manners/Eating Out

2

appearance
Appearance

Your business image starts with the way you are dressed and is reinforced with your personal mannerisms.

3

slide4

Read the company’s dress-code polices

to put together a working wardrobe.

4

introductions and handshakes
Introductions and Handshakes

In the business world, whoever is the

highest-ranking

person is introduced to everyone else in order of their position.

An exception is, that a clientshould be introduced first, even if you are with someone of higher rank within your company.

5

social graces
Social Graces

The quality of your life

is the quality of your communication.

6

communication skills
Communication Skills

Your attitude is important, because it

contributes to how well you will fit into the work environment.

7

table etiquette
Table Etiquette

Guests order first

Enter your chair from the left and exit to the right

Business is discussed after the food order is taken

The person who extends the invitation, pays the bill

8

table setting
Table Setting

Formal Dinner Place Setting

1. Napkin

2. Fish Fork

3. Dinner or Main Course Fork

4. Salad Fork

5. Soup Bowl & Plate

6. Dinner Plate

7. Dinner Knife

8. Fish Knife

9. Soup Spoon

10. Bread & Butter Plate

11. Butter Knife

12. Dessert Spoon and Cake Fork

13. Sterling Water Goblet

14. Red Wine Goblet

15. White Wine Goblet

9

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Basic Guidelines for Business Etiquette

The references that follow offer different insights on business etiquette. So, it is worth your time to review several

references to get a broader perspective.

Emily Post’s Etiquette (16th Edition)

The New Manners

Business Etiquette for Dummies

10

new manners for the 90s

Front flap

Back flap

Front cover

Table of contents

Intro pages

Excerpt

Full index

Back cover

See all 59 sample pages

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Business Etiquette

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Presentation Evaluation

This presentation is provided for informational purposes only. The contents, changes or updates of any printed reference is under the control of the authors. References are provided as a convenience, and the inclusion of any reference does not imply endorsement by the sponsors of this presentation.

Please help to improve this presentation by sending comments, suggested changes or additions to me at:

jjohnson@agcenter.lsu.edu

15