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Lecture 3. Intercultural Communication and Body Language. Lecture Plan. What is communication and intercultural communication? Nonverbal communication Gestures used in different cultures and their meaning. Communication.

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lecture plan
Lecture Plan
  • What is communication and intercultural communication?
  • Nonverbal communication
  • Gestures used in different cultures and their meaning.
communication
Communication

Communicationis the activity or process of giving information to other people or living things.

Коммуникация– акт общения, связь между двумя или более индивидами, основанная на взаимопонимании; сообщение информации одним лицом другому или ряду лиц.

intercultural communication
Intercultural Communication
  • focuses on differencesin language and behavior patterns
  • the theory of intercultural communication encourages the understanding of the differences between two speakers from unique national cultures
slide5

Iben Jensen’s model for intercultural communication(1998)

Cultural

self-perception

Cultural

self-perception

Cultural

presuppositions

Cultural

presuppositions

Fix-points

Positions of

experiences

Positions of

experiences

intercultural verbal communication advice
Speak slowly

Repeat as necessary

Be sincere and empathetic

Keep it simple and short

Show and demonstrate by using examples /illustrations

Intercultural Verbal Communication Advice
intercultural verbal communication advice7
Check the other person's understanding by asking, “What do you understand?” not “Do you understand?”

Be patient, use encouragement and praise sincerely

Watch for body language cues to understand real meaning in communication

Intercultural Verbal Communication Advice
communication8
Communication

Non-verbal

(gestures, glances, changes in the tone of voice, etc.)

Verbal

(words)

(= paralanguage)

nonverbal communication is studied by
Nonverbal communication is studied by:
  • Proxemics
  • Haptics
  • Oculesics
  • Kinesics
proxemics
Proxemics –

the study of space in interpersonal relationships

comfortable interaction distance(comfort zone)

proxemics13
Proxemics –

organization of space

Western offices

Japanese offices

haptics
Haptics –

the study of touch

Low-contact

cultures

High-contact

cultures

North Americans, the British,

China, Japan

Italians, the French, Russians, Arabs and Latin Americans

oculesics
Oculesics –

the study of the use of the eyes in interpersonal communication

In China and Japan people avoid looking at each other in public places or in a crowd.

oculesics16
Oculesics –

the study of the use of the eyes in interpersonal communication

oculesics17
Oculesics –

the study of the use of the eyes in interpersonal communication

Asians, Puerto Ricans, West Indians, African Americans and Native Americans consider adirect eye contact to be rude, or disrespectful, or intimidating, while Europeans find it a sign of openness and honesty.

kinesics
Kinesics –

the study of bodily movements and facial expressions

instinctive

Gestures

coded

acquired

instinctive gestures
Instinctive gestures

we do them unconsciously

“I’m happy!”

“I’m sad…”

slide21
Coded / technical gestures – hand signals used by TV directors, gestures of referees or brokers in the stock market

Acquired gestures – socially generated

facial expressions and head gestures
Facial expressions and head gestures
  • The “ultimate gesture”
  • Yes / No gestures
hand and arm gestures
Hand and arm gestures
  • "O.K." gesture
  • Victory/Peace sign
hand and arm gestures24
Hand and arm gestures
  • thumbs-up sign
  • hailing a taxi
hand and arm gestures25
Hand and arm gestures
  • finger beckoning
  • upraised hand
hand and arm gestures26
Hand and arm gestures
  • Hands at the hip with arms akimbo
hand and arm gestures27
Hand and arm gestures
  • waving one's hand
  • touching a child on the top of the head
  • point at an object
  • at the restaurant
  • placing your hand behind your head
hand and arm gestures28
Hand and arm gestures
  • linking your pinky with someone else's pinky
  • right/left hand
  • “counting to ten” on the hands
hand and arm gestures29
Hand and arm gestures
  • “Good luck” gesture
  • “Crazy” sign
trunk and leg indications
Trunk and leg indications
  • pointing the sole of your shoe toward someone
  • bowing
dealing with the differences
Dealing with the Differences
  • acculturate, that is, borrow attributes of the other culture that will allow you to function effectively in it
  • practice the skill of switching cultural channels
international gestures quiz
International Gestures Quiz

Look at the pictures showing gestures and guess their meaning (some gestures have more than one meaning)