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Response to UNC Modification 429 on Customer Settlement Error Claims Process by Xoserve

Xoserve has analyzed the processes in response to UNC Modification 429 regarding customer settlement error claims. Key validations anticipated for Shipper claims include confirmation that claims exceed £50k, ownership during the claim period, and that claim values do not surpass invoiced amounts. Required data includes the materiality of gas volumes, estimated financial impact, and relevant invoices. The workgroup discussed the necessity for clarity on Xoserve's role and the claim validation process, highlighting the importance of adequate data provision for efficient resolution.

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Response to UNC Modification 429 on Customer Settlement Error Claims Process by Xoserve

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  1. UNC Modification 429 – Customer Settlement Error Claims Process

  2. Xoserve Response • Xoserve have analysed the following process flow in response to the UNC Modification… • This anticipated validation of the Shipper claim on the following grounds: • Claim is >+/-£50k • Shipper ownership in claim period • Claim value does not exceed invoiced value • Calculation of adjustment value • Other? – without explicit detail of the nature of the claim we had expected that other ‘common sense’ validations may be available

  3. Data Provision • Modification states the following information would be required: • Materiality of volume of gas and estimate of financial impact • Period claim applies for • Written confirmation from customer re: claim • Copies of invoices between consumer and Supplier (/Shipper) • In addition Xoserve requested: • Description of the issue • Shipper calculation methodology • Copies of invoices between Transporter and Shipper

  4. Request not to calculate • At the December Mod429 workgroup Xoserve were asked by the proposer not to recalculate the charges, and issue relevant adjustments • This anticipated validation of the Shipper claim on the following grounds: • Claim is >+/-£50k • Shipper ownership in claim period • Other? – without explicit detail of the nature of the claim we had expected that other ‘common sense’ validations may be available • - Claim value does not exceed invoiced value • - Calculation of adjustment value • Remove?

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  6. Data Provision • Modification states the following information would be required: • Materiality of volume of gas and estimate of financial impact • Period claim applies for • Written confirmation from customer re: claim • Copies of invoices between consumer and Supplier (/Shipper) • In addition Xoserve requested: • Description of the issue • Shipper calculation methodology • Copies of invoices between Transporter and Shipper Work group Discussion Point: Should this now be actual values? • - Charge values – by invoice type – in order for Xoserve to generate invoices and record adjustment in library Workgroup Discussion Point: Clarity on Xoserve Role? • Workgroup Discussion Point: Additional data required: • Description; Methodology; Invoices

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