Orchid C February 28, 2012 2:15-3:45 PM
Current Trends in Military Families Initiatives Military Family Community Summits Andrea Inserra, February 28, 2012
Agenda • Overview and Background • Andrea Inserra – Booz Allen Hamilton • Panel Discussion • Hector Villarreal - San Antonio Coalition for Veterans – Veteran Centric Access to Services • Eric Rogers – Give an Hour (Fayetteville) – Women Veterans’ Challenges • Maurice Wilson - San Diego Veterans Coalitions – Veterans’ Unemployment • Questions and Answers
Booz Allen’s staff of veterans and clinicians work on behalf of Service members and families across the DoD Excerpt of Support Provided by Booz Allen Hamilton Staff DOD Suicide Prevention Task Force Gap Environmental Scan of Clinical Care Development and Identification of Best Practices Dissemination of Best Practices Clinical Program Management Resilience & Prevention Studies Real Warriors Anti-Stigma Campaign
Enhancing support for military families has emerged as a growing national priority White House Initiative Garnering Support at the Highest Levels . . . … And No Shortage of Programs • Joining Forces • Comprehensive national initiative to mobilize all sectors of society in: • Supporting our service members and their families with behavioral health, employment, education, and wellness • Identifying new opportunities across public and private sectors Veterans Advantage – “There are so many projects designed to support our military community; some are excellent programs and others are not. Determining which is which is difficult both for those attempting to coordinate care and for those in need of that care. … And new programs with efforts that duplicate existing ones spring up daily. Concurrent National Initiatives Time US Battleland Blog – “Pity the poor grunt who comes back from war with Post-Traumatic Stress Disorder. He goes online to learn how to cope and is overwhelmed …(with) the tidal wave of information enveloping him and his family” Chairman of the Joint Chiefs – “A community-based solution is required for channeling the tide of this Sea of Goodwill to assist high-and low-risk Service members veterans, and families.”
Booz Allen launched a series of national events to provide support to initiatives for military families – support focused on coordinating resources at the community level Addressing a Recognized Need • Addressing current and future needs will require: • Shifting focus from National approaches to community based approaches • Increasing knowledge and coordination of existing programs to help stretch funding • Leveraging of national resources at community level • Trusted conveners to bring the community together Community Events Vision: To enhance access to support and behavioral health services for active duty service members, veterans and families at the community level by engaging the local government, non-profits organizations and area businesses.
These collaborative events focus on promoting military family quality of life and wellness, including addressing psychological health of those who serve and their families Goals and Objectives: • Help communities enhance their cooperative efforts to serve military and veteran families • Explore how best to improve upon the systems and services currently in place by increasing and strengthening their ties to other local, regional, and national level resources • Build alliances that work across the boundaries and barriers of location and eligibility Attributes of a Community Summit: • Tackles the Hard-to-Solve Challenges – Challenges to be addressed should be of sufficient complexity to achieve positive results through a tri-sector collaboration • Focused Agenda – Topic(s) must be describable and can result in measurable actions that can be taken by collaborating parties • Small and Nimble – Envision no more than 30 participants • Concrete Outcomes – The summit must yield a set of concrete actions with commitments to execute by one or more participants • Sustained Involvement – The summit should be viewed as the beginning of a process to proactively identify and coordinate the community’s approach to addressing the challenges facing military families in our community • Does not Reinvent the Wheel – Many communities have excellent programs and resources at their disposal to address individual needs of military families. We do not necessarily need to create new programs, but rather coordinate or focus these available and fill in the gaps where necessary
Booz Allen is partnering regionally with government, non-profit and community leaders to explore collaborative approaches to enhancing support to military families Employing Veterans San Diego, CA – October 17, 2011 Co-Convener: San Diego Veterans Coalition Key Tri-Sector Leaders: • Commanding Officer, Naval Base Point Loma • Director, VA Center of Excellence for Stress and Mental Health • Chair, San Diego Military Advisory Council • Chair, Military Affairs Advisory Council, Chamber of Commerce • Staffing Specialist, Qualcomm Collaborative Initiatives: • Cohort for Comprehensive Employment Assessment • Behavioral Health Employer Awareness Campaign • Internship and Mentoring Program • Separation Registry Supporting Women Veterans Fayetteville, NC – November 17, 2011 Co-Convener: Give an Hour™ Key Tri-Sector Leaders: Commander, Womack Army Medical Center Mayor, City of Fayetteville Director, Fayetteville VA Medical Center Military Liaison, Senator Kay Hagen’s Office CEO, Linear Media, Inc. Founder, Fayetteville Cares Collaborative Initiatives: Profession Council to Bridge Military and Business Communities Community Event Series to Destigmatize Behavioral Health Environmental Scan and Education Campaign Targeted at Community Leadership Veteran Centric Access to Services San Antonio, TX – January 25, 2012 Co-Conveners: San Antonio Coalition for Veterans & The Military Family Access Project Key Tri-Sector Leaders: • Texas State Senator’s Office • Tex Vet Program, A&M University • Commander, San Antonio Military Health System • Texas Veterans Commission • San Antonio Vet Center • VA Federal Recovery Coordinator Collaborative Initiatives: • Peer to Peer Counselor Network • Veteran and Military Family Friendly Community • Community Outreach Program
Outcomes and Lessons Learned There are several key factors to community based collaborations serving our veterans Publicize Your Efforts • Be Prepared to Commit
San Antonio Coalition for Veterans Addressing the Needs of Military Families in San Antonio Hector Villarreal, Feb 28, 2012
San Antonio Coalition for Veterans Helping our Veterans, their Families, Caregivers and Survivors
San Antonio Coalition for Veterans MISSON: Provide our nation’s Heroes, and their families, with a conduit to find and receive care and resources that they may not otherwise have realized were available after leaving military service and assist them in building a healthy life VISION: To develop a model of community involvement and volunteerism to help our Veteran population which can be applied to any city in the United States through the use of currently established private, public, non-profit and governmental resources easily and effectively
San Antonio Coalition for Veterans GOALS: • Builda 1-on-1 Veteran Support Programthat ensures Veteran-related problems are resolved quickly and with ease. • Support a network of Veteran Service Providers (VSP). Agencies, companies and individual supporters willing to help solve problems collaboratively instead of working against each other in competition. • Educate our community with information & networking events that allow providers and supporters the opportunity to gain knowledge on other programs to help better support the community. • Work with local, state and governmental leaders to develop long-term solutions for Veteran problems that last and make a difference.
San Antonio Coalition for Veterans Success Stories
San Antonio Coalition for Veterans Why We Collaborated for the San Antonio Summit
San Antonio Coalition for Veterans Our Impression of the San Antonio Summit…
San Antonio Coalition for Veterans Why SACV?
San Antonio Coalition for Veterans Next Steps for Military City, USA
Community Blueprint Network Addressing the Needs of Military Families in Fayetteville & Norfolk Eric Rogers, Feb 28, 2012
What is the Community Blueprint Network? The Community Blueprint Network is both an approach and a tool to addressing local needs: • The Approach: Provide a forum for enabling local veteran-focused organizations to communicate and collaborate to address needs. • TheTool: ‘Best practices’ for meeting needs are catalogued and available in a web-based toolbox. • The Mission: To promote and improve services for military personnel, veterans and their families through community collaboration.
Current Demonstration Sites Atlanta, GA Colorado Springs, CO Fairfax County, VA Fayetteville, NC Hampton Roads, VA Huntsville, AL Huntsville, TX Miami, FL State of Rhode Island Tyler, TX Valdosta, GA Williamsburg, VA For More information on the national initiative: http://www.handsonnetwork.org/community-blueprint 22
Give an Hour Demonstration Project • Two-year grant awarded to Give an Hour by Bristol Myers Squibb Foundation in November 2010 • Two demonstration sites selected – Fayetteville, N.C., and Norfolk, Va. • Community mapping and evaluation surveys • Outreach to military community • Community coordinator stipend ($5,000/yr.) • Wal-Mart Foundation Community grants ($60,000) • American Legion Auxiliary sponsored VISTA volunteers • Identify & engage leaders of the community • Develop replicable model of successful community organizing
Our Community Defined • We asked community organizations, leaders, and other stakeholders to define their community • The Fayetteville, NC community encompasses five contiguous counties • Cumberland, Hoke, Harnett, Lee & Moore counties • Fayetteville & Ft. Bragg - center of gravity • The Norfolk, VA community encompasses the Hampton Roads area as defined by U.S. Census • Virginia-Beach-Norfolk-Newport News MSA, 16 cities and counties of VA & NC. • City of Norfolk & Norfolk Naval Base – center of gravity
Scope of the Community Blueprint Network Through working groups, Community Blueprint Network members work in teams to address the following areas of veteran support: • Reintegration • Behavioral Health • Education • Employment • Family Strength • Financial Management and Legal Assistance • Housing Stability and Homeless Assistance • Volunteerism
Key Elements of Demonstration Project • Theory of Change #1 • We believe that coordination and collaboration among community organizations & leaders will improve a community’s capacity to deliver services to the military • Therefore, all efforts are centered around bringing stakeholders together in settings where they can network and join in collaborative projects • Theory of Change #2 • We believe that coordinated, consistent messaging using multi-media platforms optimizes response from the target population • Therefore, all stakeholders should share responsibility for outreach centered around key events
What we have learned • Both communities are resource rich in programs with some existing collaborative efforts • Programs are diffused throughout the communities. Diffusion creates capability gaps • Most organizations agree with the idea that coordination & collaboration is more effective than going it alone • Few organizations have the tools to successfully collaborate & coordinate across the system • Communities need a catalyst to organize & focus resources in a meaningful manner • Booze Allen sponsored November 17 summit a catalyst for community action
Core Components for Replication • Leverage • Existing programs and agencies and improve their ability to coordinate care • Systems • The 8 impact areas exist inside a system. They overlap and affect each other • Focused Effort • Capability gaps result from diffuse efforts. Coordinated and focused effort on overlapping nodes provide the greatest payoffs • Events • Harness collective energies around events. Ensure events cover as many of the 8 impact areas as possible. E.g., Combined Job/Resource/Education/Entrepreneur/VSO fair is more effective than smaller standalone fairs
Measurement • Two surveys were completed in September 2011 • Random telephone survey to community members • Online organizational survey to community organizations • After the conclusion of the demonstration project, Give an Hour will replicate the organizational surveys. • Veterans Day 2012 is the projected culminating event in the two communities • Give an Hour will administer the organization survey mid-November 2012 • January 2013, Give an Hour will analyze results and disseminate • Success will most clearly be evidenced by organizations in each community working together and being utilized at increased rates.
San Diego Veteran’s Coalition Addressing the Needs of Military Families in San Diego Maurice Wilson, Feb 28, 2012
Military Impact on San Diego San Diego is home to the largest concentration of military in the world. It is the homeport to over 60 percent of the ships of the U.S. Pacific Fleet, and over one-third of the combat power of the U.S. Marine Corps. • Direct Economic Impact - The DoD spent approximately $18.2 billion in San Diego County in FY2009, a 12.3% increase from FY2008. Of this $18.2 billion, about $5.9 billion was spent on the salaries of 136,664 people within the region. • Indirect and Induced Economic Impact – The indirect and induced effects of the military's presence in San Diego County were $12.3 billion in economic output and $10.3 billion in household earnings (salaries), 18.3% and 14.4% respective increases from FY2008. In turn, this spending supported 217,963 local jobs. • Total Economic Impact - The military's presence in San Diego was responsible for $30.5 billion in economic output, $16.3 billion in household earnings, and 354,627 jobs. These impact figures represent 15.1%, 10.9%, and 8.1% respective increases from FY2008. • Regional Employment - The military and its spending within the region support approximately 26% of the total jobs in San Diego County, a 3% increase from FY2008. • Impacted Sectors - The two business sectors that gain the most financially from the military's presence in San Diego are the manufacturing and professional technical services sectors. The total economic impact in terms of output is $7.2 billion for manufacturing and $5 billion for professional/technical services, 30.9% and 16.3% respective increases from FY2008. • Veteran Community – San Diego is home to over 240,000 veterans and has the largest OIF/OEF veteran population in the nation over 28,0000. Source, San Diego Military Advisory Council - 2011 Military Impact Study
San Diego Veteran’s Coalition Over 90 organizations, government, private sector groups working together. Formed in 2009, the San Diego Veterans Coalition (SDVC) is a pending 501(c)(3) nonprofit organization founded in an open and inclusive partnership of community service providers, veteran organizations, and interested professionals from throughout San Diego County working together to enhance the support of veterans across the area by improving communications, providing leadership, promoting collaboration, and facilitating quality services. The purpose of the San Diego Veterans Coalition (SDVC) is to serve the needs of San Diego Region Veterans, their families and significant others. We intend to improve collaboration and coordination among community service providers in all sectors (non-profit, county, state, federal, informal councils, Veteran groups) so that delivery of services is more comprehensive and Veteran Family-centric.
San Diego Veteran’s Coalition Honor and care for US Veterans, their families and significant others by integrating all available services. • The mission of the SDVC is to improve the support of the Veterans in San Diego Region by: • Inspiring and encouraging collaboration and cooperation among service providers (collaboration goal) and Veteran service organizations • Advocating on behalf of Veterans, their families and significant others for better integration of services (support goal) • Improving communication between Veterans and providers to disseminate information; and determine needs (communication goal) • Providing guidance and leadership which would affect local changes and serve as a model for other communities to emulate (leadership goal) The vision of the SDVC is to honor and care for US Veterans, their families and significant others by integrating all available services. San Diego Region will be a National model for the comprehensive and integrated system of community providers serving Veterans, their families and significant others.
San Diego Veteran’s Coalition Working Groups • Leadership Development (Collaboration): This committee strives to achieve the collaboration and leadership goals of the mission statement by contacting current Veterans and service providers to enlist their involvement. • Access and Outreach (Communications): This committee strives to achieve the communication goal by educating new Veterans on the benefits available to them. It strives to achieve the membership goal by recruiting new Veterans to the Coalition or working groups. • Transition Assistance and Basic Needs (Reintegration and Support): This committee strives to achieve the support goal by ensuring a seamless transition from active duty to Veteran status. Additionally, the committee accomplishes the support goal through integrating services that provide housing, employment, and health care, education, and other needs. • Veterans Legal Initiatives (Advocacy): This committee works with the judicial system to advocate on behalf of Veterans. • Veterans Employment (Employment) Task Force: This committee works with SDVC partners, job development organizations, and state, county, and federal government agencies to help veterans find and maintain meaningful employment, regardless of their abilities.
San Diego Veteran’s Coalition Booz Allen Hamilton/San Diego Veterans Coalition Community Event 17 October, 2011
San Diego Veteran’s Coalition Benefits of the Booz Allen Hamilton/San Diego Veterans Coalition Community Event
Current Trends in Military Families Initiatives Military Family Community Summits Andrea Inserra, February 28, 2012