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Exchange 2007 Client Access and Web Services. Howard Chow Microsoft MVP. What Will We Cover?. Exchange 2007 Client Access Services: Adding more value to the inbox Client Access and Web Services in depth Detailed demonstrations. Helpful Experience.

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Presentation Transcript
what will we cover
What Will We Cover?
  • Exchange 2007 Client Access Services: Adding more value to the inbox
  • Client Access and Web Services in depth
  • Detailed demonstrations
helpful experience
Helpful Experience
  • IT administration experience with Microsoft® Exchange Server 2003, Exchange 2000 Server, or Exchange Server 5.5

Level 200

agenda
Agenda
  • Evolving Outlook Web Access
  • Making calendaring better
  • Introducing Unified Messaging and the Universal Inbox
  • Extending Exchange 2007 with Web Services
  • Improving Exchange Server Mobility
exchange 2007 themes
Exchange 2007 Themes

Info Worker Situation

Organization-wide Situation

IT Pro Situation

  • E-mail is mission-critical
  • E-mail systems too complex/ expensive
  • Management tasks tedious, not automated
  • Users want easy access to all their communications
  • Mobile devices are increasingly common
  • Calendaring is frustrating
  • Security a top concern
  • Spam and viruses compromise the e-mail experience
  • Regulatory compliance critical in many industries

Anywhere

Access

Built-In Protection

Control

exchange 2007 server roles
Exchange 2007 Server Roles

Exchange 2007 Edge Server

Exchange 2007 Server

Intranet

Perimeter

exchange 2007 enterprise topology
Exchange 2007 Enterprise Topology

Hub Transport

Edge

Transport

Hygiene

Routing

Policy

Routing

Unified Messaging

Applications:

OWA, Outlook Anywhere

Voice Messaging

Protocols:

EAS, POP, IMAP, Outlook Anywhere

Mailbox

Fax

Programmability:

Web services, Web parts

Mailbox

Client Access

Public

Folders

Enterprise Network

PBX or VoIP

OtherSMTPServers

I

N

T

E

R

N

E

T

client access and unified messaging
Client Access and Unified Messaging

Microsoft Outlook Web Access

Unified Messaging

  • Anywhere access
  • Best Outlook companion
  • Consolidate messages into one inbox
  • Simple to deploy and manage
  • Broaden access to voice-only phones

Great programmability

Great mobility

  • Wider support of smart phones
  • Make device management easy
  • Easy-to-use Web services
agenda1
Agenda
  • Evolving Outlook Web Access
  • Making calendaring better
  • Introducing Unified Messaging and the Universal Inbox
  • Extending Exchange 2007 with Web Services
  • Improving Exchange Server Mobility
slide10
demonstration

Demo

  • Using Outlook Web Access in Exchange 2007
    • Introduce Outlook Web Access
    • Show Message Search Functionality
    • Understand Message Handling Improvements
    • Book Meetings
miscellaneous features
Miscellaneous Features

Auto-complete

Conversation view

Fast search

Notifications

more outlook web access features
More Outlook Web Access Features
  • Auto-updating of views
  • Important fixes and changes

Language setting is a user preference

GZIP for everyone

Improved authentication mechanism support

document access
Document Access
  • Exchange Client Access server proxies SharePoint libraries and Windows Server file share data
  • Access to documents through browser without exposing stores on Internet directly
agenda2
Agenda
  • Evolving Outlook Web Access
  • Making calendaring better
  • Introducing Unified Messaging and the Universal Inbox
  • Extending Exchange 2007 with Web Services
  • Improving Exchange Server Mobility
server side meeting processing
Server-Side Meeting Processing
  • Server-side, always-on meeting processing
  • Auto-tentative placement of new meetings
  • Auto-update existing meetings
resource booking
Resource Booking
  • Resource-specific Active Directory schema extensions
  • Marked as “Room” or “Equipment”
  • Customer-defined properties
  • New resource-specific address list
  • Search based on resource properties
resource booking attendant
Resource Booking Attendant
  • Automated management of resource calendars
  • Automate meeting accepts/declines
  • Limit booking window
  • Limit who can book the resource
  • Enforce maximum meeting duration
availability web service
Availability Web Service
  • Used by Microsoft Outlook 2007/Microsoft Outlook Web Access Scheduling Assistant
  • Deployed with Client Access server role
  • Outlook 2007 uses AutoDiscover
  • Outlook 2003 use Public Folders for free/busy information
availability web service outlook and exchange 2007
Availability Web Service – Outlook and Exchange 2007

3

2

1

Local free/busy information is retrieved through MAPI RPC from the mailbox

Outlook’s Scheduling Assistant creates a Web request using the URL provided by AutoDiscover

The user’s home Availability Service determines which mailboxes are local versus in remote sites

Exchange RPC

SOAP Request

Availability

Service

Outlook 12 requests free/busy for [email protected] [email protected]

AD Site 1

Free/busy results

Client Access Role

John’s Exchange 2007 Mailbox Server

5

The original Availability Service combines the local and remote results and returns them to Outlook

SOAP Request

Free/busy results

Exchange RPC

Availability

Service

AD Site 2

Client Access Role

Amy’s Exchange 2007 Mailbox Server

4

Requests for remote sites are proxied to remote Client Access servers via a single SOAP request

availability web service mixed clients servers
Availability Web Service – Mixed Clients/Servers

3

1

2

Exchange 2007 free/busy information is retrieved via MAPI RPC from the Exchange 2007 mailbox server

Outlook’s Scheduling Assistant creates a web request using the URL provided by AutoDiscover

The user’s home Availability Service determines which mailboxes are on Exchange 2007 versus Exchange 2003

Exchange RPC

SOAP Request

Availability

Service

Outlook 2007 requests free/busy for [email protected] [email protected]

Free/busy results

Client Access Role

John’s Exchange 2007 Mailbox Server

5

The original Availability Service combines the Exchange 2007 and Public Folder results and returns them to Outlook

Single AD Site / Single Forest

HTTP Request to OWA free/busy URL

Amy’s Exchange 2003 Mailbox Server

PF Free/Busy Publish

Outlook 2003 continues to read/publish F/B to Public Folders

PF Free/Busy Read & Publish

Public Folder Server

4

Exchange 2003 users’ free/busy is retrieved from the Public Folder

slide23
demonstration

Demo

  • Using Out-of-Office Functionality
    • Configure Out-of-Office Functionality
out of office end user enhancements
Out-of-Office End-User Enhancements
  • Scheduled
  • Internal and external message
  • Administrative control
agenda3
Agenda
  • Evolving Outlook Web Access
  • Making calendaring better
  • Introducing Unified Messaging and the Universal Inbox
  • Extending Exchange 2007 with Web Services
  • Improving Exchange Server Mobility
the time is right for unified messaging
The Time Is Right for Unified Messaging
  • Users are ready for Unified Messaging
  • Your infrastructure is ready for Unified Messaging
  • Exchange delivers a reliable infrastructure
unified messaging user features
Unified Messaging User Features
  • Automated Attendant
  • Call answering
  • Fax receiving
  • Outlook Voice Access
exchange 2007 unified messaging administrator features
Exchange 2007 Unified Messaging – Administrator Features
  • Fully integrated with Exchange
  • All messages stored in one inbox
  • Single directory infrastructure
  • Single point of administration
client support for unified messaging
Client Support for Unified Messaging

‘Play on Phone’ action from OWA UI

Special View

Icons

Taking notes on

voice-mail

slide30
demonstration

Demo

  • Using Unified Messaging in Exchange 2007
    • Use Unified Messaging
availability and fault tolerance
Availability and Fault Tolerance
  • Configure multiple gateways on PBX
  • Configure multiple Unified Messaging servers
  • Messages queued until Mailbox server recovers
agenda4
Agenda
  • Evolving Outlook Web Access
  • Making calendaring better
  • Introducing Unified Messaging and the Universal Inbox
  • Extending Exchange 2007 with Web Services
  • Improving Exchange Server Mobility
new for exchange 2007 web services
New for Exchange 2007: Web Services
  • Unifying store access with Web services
  • Outlook interoperability provided through Exchange Business Logic layer
  • No client-side runtime necessary
  • Strongly typed objects for messages, calendar items, contacts, and more
  • Great Visual Studio .NET integration
agenda5
Agenda
  • Evolving Outlook Web Access
  • Making calendaring better
  • Introducing Unified Messaging and the Universal Inbox
  • Extending Exchange 2007 with Web Services
  • Improving Exchange Server Mobility
activesync in exchange 2003 sp2
ActiveSync in Exchange 2003 SP2

Enhances Outlook Mobile experience

Helps protect devices better

Cost-effective

mobile messaging

• New Direct Push Technology keeps your Outlook Mobile up-to-date by delivering Inbox, Calendar, Contacts, and Tasks information quickly and directly to your device

• New sync of the Outlook Mobile Tasks list with Exchange 2003SP2

• Over-the-air lookup of the Global Address List (GAL) on Exchange 2003 SP2

  • • Remotely manage and enforce select corporate IT policies over-the-air through Exchange 2003 SP2 console
  • • Enable automatic reset of data when password is entered incorrectly X number of times
  • Help to better protect device data with remote reset of on-device data
  • • Increase access security to Exchange 2003 SP2 using certificate-based authentication to the server
  • Utilize existing Exchange 2003 SP2 investments and reduce need for additional third-party server product and client access license fees
  • Easy-to-manage and easy-to-scale mobile messaging solution
  • New GZIP data compression that optimizes data bandwidth and network latency
mobility improvements
Mobility Improvements
  • Build on Exchange 2003 SP2 and MSFP
  • Increased productivity for information workers
  • Lower TCO for IT professionals
e mail management continued
E-Mail Management Continued

Flags

HTML Mail

Slide content from http://www.pocketpcsummit.com/press/012003.php

Quick Fetch

handling meeting requests
Handling Meeting Requests
  • Allow users to do everything they can do in Outlook when handling meeting requests

Forward/Reply/ReplyAll from appointments

See acceptance status of different attendees

Improved conflict resolution

  • All calendar logic will reside on the server
document access1
Document Access
  • Links to documents and sites/shares in e-mails hinders productivity – can’t get to them from device
  • Click link in e-mail – behaves just like an attachment
mobile mailbox search
Mobile Mailbox Search
  • Ability to search items on the server
  • Search not limited to items cached on the device
  • Rich query/filter support
out of office
Out of Office

Ability to set from the device

improved support features
Improved Support Features
  • Make it easier for IT pros to manage devices so that they can be rolled out to everyone in the enterprise
  • MOM support
  • Outlook Web Access self-service
session summary
Session Summary
  • Provide anywhere access to Exchange Server
  • Improved mobile device management
  • Exchange Web Services enables you to easily build custom applications
for more information
For More Information

Visit TechNet atwww.microsoft.com/technet

Visit the following site for additional information

www.microsoft.com/technet/ITPROEXC-101

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