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Virgilio C. Rivera, Jr. Group Director, Regulatory and Corporate Development. Delivery of Water and Sanitation Services. THE MANILA WATER EXPERIENCE. Regulatory Framework Delivery Options for Water and Sanitation Services Performance Standards- Water and Sanitation Future Plans Conclusion.
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Virgilio C. Rivera, Jr. Group Director, Regulatory and Corporate Development Delivery of Water and Sanitation Services THE MANILA WATER EXPERIENCE
Regulatory Framework Delivery Options for Water and Sanitation Services Performance Standards- Water and Sanitation Future Plans Conclusion Outline
Public – Private Partnership 1997 Privatization Metropolitan Waterworks and Sewerage System (MWSS) Manila East Zone West Zone 25-Year Concession
Service Area of Manila Water Industrial Parks Poor Communities • Covers all new business centers in Metro Manila and is focal point of population growth • Population of approximately 5.3 million
Public – Private Partnership Manila vs Asian Cities Source :Asian Development Bank 1996 Data
Progressive Regulatory Framework Concession Framework MWSS Service Obligations Concession Agreement Reimbursement of prudent costs + reasonable return Water Supply Operating Expenditures Sewerage / Sanitation Capital Expenditures Customer Service Public
Impact on Quality of Lives 24 hours 13-23 hours 0-12 hours 1997 2008 3.1MILLION CUSTOMERS 5.6MILLION CUSTOMERS 26% 99%
Water for Low Income Communities Population served, millions 1.5 Additional 100,000 population per year 1 0.5 676 projects
Customer Affirmation of Good Performance VERY GOOD GOOD 2001 37Communities surveyed 3% 2003 188 Communities surveyed 28% 2006 308 Communities surveyed 96% 2008 307 Communities surveyed 100% SOURCE:Performance Ratings, Univ. of the Phils. National Engineering Center
Cleaned 5 out of 10 septic tanks ~500K households served
Key Performance Indicators *Target for combined sewer
Water Supply Expansion HISTORICAL FUTURE 1 million population 3 5million
Wastewater Expansion 100% 16% 3% 30% Marikina River Catchment San Juan River Catchment Pasig River Catchment 2010 2008 1997 $1.2B 2018
Conclusion Progressive regulatory framework anchored on incentives is key Alignment of business and social objectives for sustainability Flexible management model based on decentralized set-up and employee empowerment