The Workforce Development System. Objectives. Overview of the Workforce Development System Why does the system need a Navigator? What is the Navigator’s role within the system? . Workforce Investment Act (WIA) of 1998.
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WIA was designed to unify a fragmented employment and training system and create a single universal system…a One-Stop system that could serve the needs of all job seekers and employers.
$The Funding Process…
U.S. Department of Labor
State Workforce Investment Boards
(Includes Business, Government and Labor Leaders)
Local Workforce Investment Boards
(Includes Business, Labor and Other Community Leaders)
Local One-Stop Career Centers
(Delivers Services to Employers and Job Seekers)
Department of Labor programs:
Department of Education programs:
Dept. of Health &Human Services programs:
Dept. of Housing & Urban Development programs:
One-Stop Centers serve 2 customers—
job seekers and employers:
One-StopCustomers w/ Disabilities
one comprehensive physical center that provides core services.
Eligibility Determination for other programs
Labor market informationCore ServicesCover basic employment assistance, such as:
These services are available to everyone.
Customized training with local employers willing to train and then hire those who successfully finish
Skills upgrading and retrainingTraining ServicesA broad range of training is available, including:
*Local area must develop a policy to ensure resource coordination.
There are barriers to providing quality One-Stop Services for persons with a disability, such as:
A One-Stop Center may not refuse to provide services because a person has a disability.
Result…the numbers may be artificially low.
Lack of Collaboration:
Job Developers need to know:
Goal: Improve the job seeker’s ability to receive appropriate services.
Strategy: Educate program staff to better understand all available One-Stop services.
Goal: Reduce duplication of efforts and burden on job seeker to navigate multiple programs.
Strategy: Consolidating case management and intake procedures for job seekers.
Goal: Gain a better understanding of labor market needs, and avoid multiple employer contacts.
Strategy: Dedicate specialized staff to establish relationships with employers.
Goal: Market services/expand the customer base.
Strategy: Work with intermediaries to engage and serve employers.
Goal: Increase employer satisfaction with and use of the system.
Strategy: Provide tailored services to meet employers’ specific workforce needs.
Goal: Better integrate One-Stop programs and services.
Strategy: Empower partners to collaborate through functional teams and joint projects.
Goal: Improve operations despite lack of dedicated WIA funds and restrictions on partners’ funding streams.
Strategy: Raise funds through fee-based services, grants and contributions from partners and state and local government.
Charged with building the capacity of the WDS by…
Lynn Kinzer at (312) 596-5523