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The Illinois LANE Critical Access Nursing Home Pilot Project. Susan Gardiner, RN, BSN, LNHA Director of Clinical Services, Illinois Council on Long Term Care Lisa Bridwell, BA Quality Improvement Facilitator, IFMC-IL Illinois Quality Improvement Organization.
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Susan Gardiner, RN, BSN, LNHA
Director of Clinical Services, Illinois Council on Long Term Care
Lisa Bridwell, BA
Quality Improvement Facilitator, IFMC-IL
Illinois Quality Improvement Organization
Diverse organizations, often with different agendas, come together to improve quality of care and life for residents.
HCCI Healthcare Council of Illinois
LSN Life Services Network
IDPH Illinois Department of Public Health
CMS Centers for Medicare & Medicaid
IPC Illinois Pioneer Coalition
IFMC-IL Quality Improvement Organization for Illinois
Illinois Department of Aging: Ombudsman
Critical- Access Nursing Homes (CANHs) are in inner city neighborhoods serving largely minority communities of generally low socio-economic status.
Why are they termed “critical”?
Barbara Frank and Cathie Brady B & F Consulting, Carol
Benner Leading Age, Dr. David Smith Drexel University
© B & F Consulting, Inc. www.BandFConsultingInc.com
An Initiative of Advancing Excellence in Partnership with the Illinois LANE
Learning Session One
November 16, 2010
Cathie Brady & Barbara Frank
High quality leadership at all levels of the organization
High performance, high commitment HR policies
Work systems aligned with and serving organizational goals
Sufficiency of staff and resources to care humanely
Valuing staff day-to-day in policy and practice, word and deed
Audience: Corporate Leaders Administrators and DON’s
How two Charge nurses start their day
“Igather my staff in the morning and I tell them ‘we have to work together. We’re like sticks. If we work apart, each of us can be broken. If we stick together, we can’t be broken. We’ve got to stick together to get the work done. And let’s have fun doing it.’ Then I just pitch in and we get through the day.”
“I am overwhelmed by what I have to do when we’re working short. If I start doing the CNA's job, I’ll never get all my meds passed and my charting done. It’s just too much. I’m not going to do the personal care. I just keep my focus on my work and get as much done as I can.”
CANH Faculty overview
Outcome of Drill Down Group Activities
Relationships Closest to the Resident Matter Most
Interdisciplinary and Interdepartmental Collaboration
Quality of work
Quality of care
Outside organizations reporting improved resident care
IDT Care Planning
Improves overall performance
Monitoring is continuous