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Tank Engines

Insights from Mixed Model Management (on How to Manage Projects and not Tasks) Presented by Bill Bellows Associate Fellow InThinking Network Aerojet Rocketdyne Email: william.bellows@rocket.com , Cell: 818-519-8209 Photo Chemical Machining Institute World Conference October 8, 2013.

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Tank Engines

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  1. Insights from Mixed Model Management (on How to Manage Projects and not Tasks)Presented by Bill BellowsAssociate FellowInThinking NetworkAerojet RocketdyneEmail: william.bellows@rocket.com, Cell: 818-519-8209Photo Chemical Machining Institute World ConferenceOctober 8, 2013

  2. Tank Engines

  3. Tank Engines and Rocket Engines

  4. Replacing the screwdriver Pilot holes Hole sawDrywall installation Concrete Product / Program / Project As Conceived

  5. Replacing the screwdriver Pilot holes Hole sawDrywall installation Concrete Product / Program / Project As Conceived The top 5 uses: Replacing the screwdriver Pilot holes Hole saw Drywall installation Concrete

  6. Product / Program / Project As Conceived As Managed

  7. Abstract What if every professional firefighter in the world followed their country’s firefighting orders? Would there ever be another firefighting injury?   Or, in a manufacturing plant, what if standard planning and processes were followed by every operator, to the letter; would defect-free parts be produced time and again?  The planning model of interchangeable parts, with major contribution often given to Honore Blanc, who resided in France in the late 1700's, offers such a vision, with an outcome of products, processes, and services that "work" (as planned), including zero fire fighting fatalities. The American System of Manufacturing followed shortly thereafter when Thomas Jefferson's implementation vision was shared with Eli Whitney, leading to the first-ever contract with the US Congress for a product made with interchangeable parts…..

  8. Abstract ….Make that perfectly interchangeable parts, including those who fabricate them and those who fight fires. The simple design model of interchangeable parts, defined as a Macro System Model, is founded upon a set of assumptions that will be highlighted in this presentation. As a fitting complement, a second model, the Micro System Model, will be shared in a presentation that reveals explanations for all too frequent consternation and problems, let alone the failed solutions. Such are the realities when products and services are created by processes without an understanding of the significant difference a Macro and a Micro System Model. Mixed Model Management offers the ability to use both models to their full advantage and, thereby, reduce problems and increase profits.

  9. Agenda • Models • Quiz • Modes of Thinking • Purposeful Resource Management • Opportunities to Act • Opportunities to Think

  10. Models Several years ago, Linda LoRe, CEO of Frederick's of Hollywood, shared a story of speaking with MBA students about Frederick's and their strategy to compete with Victoria's Secret and their supermodels, including Gisele Bündchen. As the business school engagement was ending, Linda fielded a seemingly personal question; "I have to ask...in your role as the CEO, do you get to work with the models?"  

  11. Mental Models A mental model is an explanation of someone's thought process about how something works in the real world. It is a representation of the surrounding world, the relationships between its various parts and a person's intuitive perception about his or her own acts and their consequences. Mental models can help shape behavior and set an approach to solving problems (akin to a personal algorithm) and doing tasks. Source: http://en.wikipedia.org/wiki/Mental_model

  12. Mental Models Essentially, all models are wrong, but some are useful. Professor George Box

  13. Resource Management Model Activity Proactive Reactive “Mine” “Ours” Ownership

  14. Resource Management Proactive – applying effort while “good,” “OK,” “well,” or “correct” is happening

  15. Resource Management Proactive – applying effort while “good,” “OK,” “well,” or “correct” is happening Reactive – applying effort after “bad,” “not OK,” “sick,” or “incorrect” happens

  16. Resource Management “An ounce of prevention is worth a pound of cure”

  17. Resource Management “An ounce of prevention is worth a pound of cure” “A stitch in time saves nine”

  18. Resource Management “An ounce of prevention is worth a pound of cure” “A stitch in time saves nine” “Every dollar we invest in high-quality early education can save more than $7 later on”

  19. Perception & Thinking “What we see depends on what we thought before we looked.” Myron Tribus

  20. Quiz

  21. Horse Trading “The secret to selling a horse is… Mark Twain

  22. Horse Trading “The secret to selling a horse is… to sell it before it dies.” Mark Twain

  23. Time Management How much time is spent discussing parts, tasks, activities, program milestones, etc. which are good and completed on time?

  24. Time Management

  25. Buying Watermelons and Briquettes

  26. Grades What letter grade is required for all purchased parts and services, as well as tasks completed internally?

  27. Task Flow P D E F I H G

  28. Task Flow P Handoff Requirements? D E F I H G

  29. Task Grades

  30. Task Grades

  31. Task Grades

  32. Task Management

  33. Macro System Model

  34. Macro System Model Task Completion

  35. Macro System Model Task Completion Step 1 Step 2 Step N

  36. Macro System Model Task Completion GOOD Step 1 Step 2 Task A Step N

  37. Macro System Model Task Completion GOOD Step 1 Step 2 Task A Step N GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O Step N GOOD Step 1 Step 2 Task P Step N

  38. Macro System Model Task Completion Assembly GOOD Step 1 Step 2 Task A Step N GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O Step N GOOD Step 1 Step 2 Task P Step N

  39. Macro System Model Task Completion Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O Step N GOOD Step 1 Step 2 Task P Step N

  40. Macro System Model Task Completion Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N

  41. Macro System Model Task Completion Assembly Final Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N

  42. Macro System Model Task Completion Assembly Final Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B FIT Step N Product Assembly GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N

  43. Macro System Model Task Completion Assembly Final Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B FIT Step N Product Assembly GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N WORKS

  44. 100 0 10 20 30 40 50 60 70 80 90 Task Grades

  45. 100 0 10 20 30 40 50 60 70 80 90 Task Grades

  46. Cutting Wood Given a piece of wood that will be cut into 2 pieces, how many lines will be drawn across the top face before the cut is made?

  47. Cutting Wood 1 line

  48. Cutting Wood 1 line (target)

  49. Cutting Wood 2 lines

  50. Cutting Wood 2 lines target

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