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MyFloridaMarketPlace. MyFloridaMarketPlace User Meeting February 10, 2004. Agenda. Welcome and Introduction Updated Deployment Approach / Agency Support Release Schedule Planning Process / Change Request Process Continue review of Agency Issues / Change Request Submissions

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slide1

MyFloridaMarketPlace

MyFloridaMarketPlace User Meeting

February 10, 2004

agenda
Agenda
  • Welcome and Introduction
  • Updated Deployment Approach / Agency Support
  • Release Schedule Planning Process / Change Request Process
  • Continue review of Agency Issues / Change Request Submissions
  • Next Meeting Time / Location
agenda1
Agenda
  • Welcome and Introduction
  • Updated Deployment Approach / Agency Support
  • Release Schedule Planning Process / Change Request Process
  • Continue review of Agency Issues / Change Request Submissions
  • Next Meeting Time / Location
updated deployment approach
Updated Deployment Approach
  • February: Leverage User Meetings to review agency system issues / preferred system enhancements.
  • February 16th – March 26th: Conduct “Lab Sessions” that allow agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace (focus being those agencies that are “in process” right now- DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS).
  • March 1st – March 26th: Implement agency pilots of MyFloridaMarketPlace with those agencies that express a desire to move forward with fielding activities prior to March release.
  • End of March: New system functionality included in March release (Release notes will be available to review specific changes included).
  • March 29th – May 21st: Implement MyFloridaMarketPlace at agencies (focus being those agencies that are “in process” right now)
  • June: Conduct second round of Lab Sessions (focus being on agencies going live after July 6).
  • July 6th – August 27th: Complete the initiation of agency go-live activities.
revised operational acceptance test oat approach
Revised Operational Acceptance Test (OAT) Approach
  • Will take the form of “Lab Sessions”:
    • Allows agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace
    • Provides an overview of the system - but will primarily be self-paced using mock scenarios and scripts as well as agency-supplied transactions
    • Provides additional training opportunities / support for an agency’s users (within constraint of available seats and sessions offered)
  • Sessions will occur in a central location with DMS and Accenture resources in attendance
    • Lab Session 1 will begin on February 16th and run through March 26th
    • Lab Session 2 will take place in the month of June (specific dates TBD)
  • Session 1 will focus on those non-live agencies that are wrapping up pre-implementation tasks (DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS)
  • Session 2 Attendees will focus primarily on those agencies that have yet to begin pre-implementation tasks (DEA, DFS, Attorney General, Department of Agriculture)
  • Will seek agency approval at end of lab sessions that system will meet agency business needs (replacing Operational Acceptance Test)
myfloridamarketplace support process
MyFloridaMarketPlace Support Process

Transition Period

Steps

  • Agency user identifies issue:
  • Contacts Agency Liaison or
  • Contacts CSD

Production Support

  • Agency Liaison/CSD
  • Resolves Issue, or
  • Contacts Tier 2 Support
  • Tier 2 Agency Support

Agency Liaison

Tier 2 AgencySupport

Buyer Adoption

  • Works with Prod Support
  • Works with Buyer Adoption
  • Communicates Resolution
  • Tier 2 Agency Support and Agency Liaisons

Agency

User

CSD

  • Review open issues weekly
  • Identify new concerns

MyFloridaMarketPlace

Agency

agenda2
Agenda
  • Welcome and Introduction
  • Updated Deployment Approach / Agency Support
  • Release Schedule Planning Process / Change Request Process
  • Continue review of Agency Issues / Change Request Submissions
  • Next Meeting Time / Location
release schedule planning process
Release Schedule Planning Process

Release Planning works within a 3 month planning horizon. The Change Requests and SIRS within releases are evaluated weekly and reprioritized as needed.

Months prior to System Release

  • High degree of certainty regarding Release Schedule
  • Change Requests / SIR development is being finalized / tested for release date
  • Release Notes are created to describe the changes that will be incorporated

One month prior

  • Some degree of flexibility in changing content of Release Schedule
  • Work is already in progress for most Change Requests/ SIRS scheduled in the release

Two months prior

  • High degree of flexibility in changing content of Release Schedule
  • Change Requests / SIRs have been prioritized, but most development work has yet to start

Three months prior

agenda3
Agenda
  • Welcome and Introduction
  • Updated Deployment Approach / Agency Support
  • Release Schedule Planning Process / Change Request Process
  • Continue review of Agency Issues / Change Request Submissions
  • Next Meeting Time / Location
agenda4
Agenda
  • Welcome and Introduction
  • Updated Deployment Approach / Agency Support
  • Release Schedule Planning Process / Change Request Process
  • Continue review of Agency Issues / Change Request Submissions
  • Next Meeting Time / Location
next meeting time location
Next Meeting Time / Location
  • Next User Meeting: Week of February 16th
  • Location: Carr Building
  • Notice will be sent out to Agency Liaisons (including call-in information)

Project Contact Information:

  • Neal Morris: morrisa@dms.state.fl.us
  • Ken Granger: grangek@dms.state.fl.us
  • Rebecca DeLaRosa: Delaror@dms.state.fl.us
  • Vince Ackerman: ackermv@dms.state.fl.us
  • Paul Lavery: Paul.M.Lavery@accenture.com
  • Rick Thompson: Patrick.W.Thompson@accenture.com
  • Kim Koegel: Kimberly.M.Koegel@accenture.com