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Alaska Virtual Reference Pilot Project

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Explore virtual reference services through the Alaska Virtual Reference Pilot Project, a grant-funded initiative in collaboration with member libraries such as Alaska State Library, Anchorage Municipal Libraries, Fairbanks North Star Borough Library, and Juneau Public Library. Open hours include Sunday 3-9pm, Monday-Thursday noon-9pm, Friday noon-5pm, and Saturday closed. With a focus on providing virtual reference assistance from both patrons' and librarians' perspectives, this project aims to enhance access to information and support within the Alaska library community.

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Alaska Virtual Reference Pilot Project

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  1. Alaska Virtual Reference Pilot Project

  2. Statewide grant-funded project • Member libraries: • Alaska State Library • Anchorage Municipal Libraries • Fairbanks North Star Borough Library • Juneau Public Library • UAA & ARLIS, UAF, UAS

  3. Open Hours: • Sunday 3 – 9 pm • Monday – Thursday noon – 9 pm • Friday noon – 5 pm • Saturday closed

  4. Virtual reference from the patron’s point of view

  5. Patrons may enter a chat session wherever they find the Ask-a-Librarian logo • SLED • Rasmuson Library, UAF • Fairbanks North Star Borough Library • First City Libraries

  6. Entering the chat room…

  7. Virtual reference from the librarian’s point of view

  8. In summary…

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