1 / 8

Usefulness of Cloud Phone Systems for SMEs

Cloud based telephone systems will improve team productivity with their enhanced features and then, they will also enable businesses to provide the highest grade customer services to their clients and customers. The features listed above can be termed as "a key factor" that would define the smoothness and efficiency of a business and its overall functioning.u00a0 -u00a0https://www.ariatech.com.au/ericsson-lg-ipecs/

andrewlopes03
Download Presentation

Usefulness of Cloud Phone Systems for SMEs

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Usefulness of Cloud Phone Systems for SMEs Call Forwarding Call Routing Auto Attendant IVR Call analytics CRM Integration Voicemail to Email Video conferencing Numbers Porting

  2. In the past some years, cloud based phone systems for small offices have emerged as the most economical and future-proof solution for them. Rightly do because these systems are economical, they are scalable and most importantly, they come with all the features needed by a small business to run their office smoothly.

  3. Cloud Phone Systems for SMEs With all these features present, there could be no chance at all that office phone systems will fail to deliver what is expected the most from them. These cloud based telephone systems will improve team productivity with their enhanced features and then, they will also enable businesses to provide the highest grade customer services to their clients and customers. The features listed above can be termed as "a key factor" that would define the smoothness and efficiency of a business and its overall functioning.

  4. Top features of these phone systems for small offices Call Forwarding • Allows you to forward calls from your office phone, ensuring that you never miss a call • Allows you to solve faster customers' problems Call Routing • Used for optimising incoming calls and ensures that the right person handles incoming customer’s inquiry • It enhances customer engagement and loyalty

  5. What Does VoIP Phone Mean? • VoIP stands for voice over Internet protocol and it is basically a technology where the phone systems use IP technology to transmit and receive calls. This technology is available in the form of specialised hardware and also as a program or software that can run on the computer or your smart device like mobile phones, tablets and so on. Voice over IP technology is actually a set of different protocols working together to replicate telephony functions. Each protocol has a different function, but all are working simultaneously in real-time.

  6. Phone systems Auto Attendant • Simplifies and speeds up call flow management • Allows you to skip live receptionist • In-bound call are automatically routed to the right agent • Allows you to move faster through the call flow • Auto-attendant includes hold-on music and pre-recorded messages

  7. Benefits VoIP Phone Systems Types Of Office Phone Systems • Legacy Public Switched Telephone Network (PSTN) • Private Branch Exchange (PBX) • Voice Over Internet Protocol (VoIP Or IP Phone Systems) VoIP Office Phone System Advantages • VoIP Technology Has Lower Calling Costs • You Use An Internet Connection (Such As Wi-Fi) To Make The Call • You Don’t Need As Much Hardware For VoIP Technology

  8. Contact:- 895 Wellington Road,Rowville,Victoria 3178,AU 039-213-9777 enquiries@ariatech.com.au

More Related