Welcome to CDW • G Microsoft Select Contract “ How may we assist you?” - PowerPoint PPT Presentation

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Welcome to CDW • G Microsoft Select Contract “ How may we assist you?”

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  1. Welcome to CDW•GMicrosoft Select Contract“How may we assist you?”

  2. Introductions • Julie Smith, Business Development • Brendan Sullivan, Sales Manager • Giovanni Savaglio, Outside Sales Representative • Christian Bedard, Inside Sales Manager • Jim Kotek, Select Administrator

  3. The CDW Circle of Service Philosophy: the customer is at the center of everything we do Our customers are our ultimate employers It’s only good if it is win/win Philosophies

  4. Who is CDW? • Business-to-business Source of Brand Name Technology Solutions • No. 1 Direct Marketer of Brand Name Microcomputer Products in the World • Corporate Office and Distribution Center in Vernon Hills, IL • 2,700 Employees and One of the “100 Best Companies to Work for in America” • 2000 Sales in Excess of $3.8 Billion • $100 - $150 million of inventory stock

  5. Who is CDW•G? • Subsidiary of CDW, Inc. • Founded in 1998 • Dedicated focus to our Public Sector Customers • State & Local • Education • Federal

  6. How is CDW•G Different? Our GOAL is to make your day a little easier! • CDW•G Account Management Team • Building strong, long-term business relationships • Highly trained to offer custom technology solutions, specific to your business needs • Continuous training in technology and services to better serve you • Specialized Knowledge • Volume Software Licensing (VSL) • Bandwidth and telephony • Technology Services • InterNetworking Design Group (IDG) • Free 24 x 7 Telephone Technical Support for the Life of Products Purchased • Over 80 certified technicians on staff • Hold time is under one minute • Certifications include: CCNA, MCSE, CNA, CNE, HP Star, Compaq ASE and MACE, MCNE, IBM PSE, Citrix, Linux and more

  7. Platinum Page Offering www.cdwg.com/state/wi • Dedicated State of Wisconsin Platinum Page • Contract Pricing • On-line Ordering • Order Tracking • Order History • Purchase Authorization Capability • Discounts on Peripherals

  8. What is to come next? • Understanding your specific needs! • Meeting with Agencies • Important Information • Handout’s