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Program Outcomes Assessment Techniques: Overview and Examples. “ I have never let my schooling interfere with my education.” - Mark Twain. Steve Steele, Consultant Faculty Online Technology Training Consortium (FOTTC) Applied Sociologist Anne Arundel Community College

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program outcomes assessment techniques overview and examples

Program Outcomes Assessment Techniques: Overview and Examples

“I have never let my schooling interfere with my education.” - Mark Twain

Steve Steele, Consultant Faculty Online Technology Training Consortium (FOTTC)Applied Sociologist Anne Arundel Community College

sfsteele@mail.aacc.cc.md.us 410-541-2369

common conceptualizations of evaluation assessment
Common Conceptualizations of Evaluation/assessment
  • Is it viewed a “a reign of terror?”
  • Is it “stuck on like a barnacle”; an afterthought
  • Is it an ongoing process in itself?
  • An organized entity in itself
  • Part of a management information system
where are we going today
Where are We Going Today?
  • Evaluation? Assessment? Definitions
  • Reasons For Doing This
  • Placement of Evaluation/assessment
  • The Dynamic Fit Between Planning, Evaluation/assessment and Doing In the Improvement Process
  • Examples
  • Summary: Strengths and Weaknesses
evaluation assessment definitions
Evaluation? Assessment? Definitions
  • The systematic assessment of the operation and/or outcomes of a program or policy, compared to explicit or implicit standards, in order to contribute to the improvement of the program or policy. (Weiss, 1998)
  • “The key sense of the term... refers to the process of determining the merit, worth, or value of something...” (Scriven, 1991, pp. 139-141)
  • “evaluation/assessment research... refers to research purpose rather than research method.Babbie,1989, 326)
critical components of definitions
Critical Components of Definitions
  • A systematic process
  • A judgment will likely be made
  • Standards for judgment, for success
  • Intervention
  • Orientation toward Improvement?
reasons for doing this
Internal Clients/Stakeholders

The President

The Dean

Your Chairman

Your students

You!

External Clients/Stakeholders

Societal

Middle States

Professional

Granting agencies

Reasons For Doing This
reasons for doing this7
Reasons For Doing This
  • Have you considered the client’s “corporate culture” when constructing this project/design?
  • Are you sure that you have focused on the client’s needs for ALL relevant clients and stakeholders?
placement of evaluation assessment
Placement of Evaluation/assessment
  • Think of evaluation/assessment before the program, not after.
  • Integrate evaluation/assessment into the grant proposal, plan or program.
  • Use evaluative data “for all it’s worth!”
  • Consider evaluation/assessment as constructive criticism, rather than “doing time!”
the dynamic fit between planning evaluation assessment and doing in the improvement process
The Dynamic Fit Between Planning, Evaluation/assessment and Doing In the Improvement Process

HERE!!

Based on E. Deming’s work

example a distance learning business plan
Example: A Distance Learning Business Plan

http://www.aacc.cc.md.us/ola/

http://www.aacc.cc.md.us/ola/Assessment/BusPlanNov98.html

goals and objectives
Goals and Objectives...

http://www.aacc.cc.md.us/ola/Assessment/BusPlanNov98.html#To implement

check
“Check”
  • Some Approaches to “Checking”Keeping track... is it operating (not necessarily successfully!)Forming something, improving somethingSum up, impact… did it work?

Based on Michael Scriven’s Formative & Summative Evaluation

some tools for tracking forming and summing
Some Tools for Tracking, Forming and Summing
  • Frequency of something
  • Rates or percentages of something
  • Level of Need
  • Opinions, behaviors, feelings
  • Indicators, Estimates and Forecasts
  • Survey
  • Use patterns
  • Focus groups
a plan level example 1

A Plan Level Example #1

Wells, Kepner, Barnes, SteeleAACC

toward an evaluation assessment plan
Toward an Evaluation/assessment Plan

http://www.aacc.cc.md.us/ola/Assessment/Baldrige.html

slide20

Scroll

http://www.aacc.cc.md.us/ola/Assessment/assessmentStudentStakeholder.htm

measures
Measures….

http://www.aacc.cc.md.us/ola/Assessment/studentsurveyresults.htm

a plan level example 2

A Plan Level Example #2

Barnes, Warner, SteeleAACC

some tools for tracking forming and summing24
Some Tools for Tracking, Forming and Summing
  • Frequency of something
  • Rates or percentages of something
  • Level of Need
  • Opinions, behaviors, feelings
  • Indicators, Estimates and Forecasts
  • Survey
  • Use patterns
  • Focus groups
summary strengths and weaknesses
Summary: Strengths and Weaknesses
  • StrengthsOpportunity for continuos growth Possibility for continuous improvementMakes planning usefulImproves program and course design
  • WeaknessesResource and infrastructure commitmentRequires a variety of skillsDifficult to stay “tangent”Demands attention