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Windows 7

Windows 7. Consultant Learning Services Microsoft Store. Sutherland Global Services. Customer Service and Support. Course Content:. Lesson 1: Why Windows 7? Lesson 2: Windows 7 Essentials Lesson 3: Windows 7 Features Lesson 4: Ways to install Windows 7. Sutherland Global Services.

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Windows 7

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  1. Windows 7 Consultant Learning Services Microsoft Store Sutherland Global Services Customer Service and Support

  2. Course Content: Lesson 1: Why Windows 7? Lesson 2: Windows 7 Essentials Lesson 3: Windows 7 Features Lesson 4: Ways to install Windows 7 Sutherland Global Services Customer Service and Support

  3. Why Windows 7? Lesson 1. Reasons to choose Windows 7 Sutherland Global Services Customer Service and Support

  4. This course will help you: • Fully understand the top four reasons to recommend Windows 7 PCs rather than the alternatives • Familiarize yourself with some additional reasons to recommend Windows 7 PCs Sutherland Global Services Customer Service and Support

  5. Top Four Reasons to Recommend Windows 7 PCs • The best value for their money • The right computer for their needs • More compatibility • Better reliability than previousversions Sutherland Global Services Customer Service and Support

  6. Best value • Better specs with lower price range • Windows Live is free Sutherland Global Services Customer Service and Support

  7. More Choice • Best selection of PCs and the right PC for entertainment and for work Sutherland Global Services Customer Service and Support

  8. Best compatibility • Programs just work *PC users have a world of compatible software and hardware to choose from, with most software developed to run on PCs.* The alternative only supports 12 of the top 25 finance programs, 12 of the top 25 business programs, and 11 of the top 25 games. • Connect your devices *Virtually every device that connects to your PC, from cameras to printers to Xbox® systems and TVs, will work with PCs. Sutherland Global Services Customer Service and Support

  9. Faster and More reliable • Enhanced stability for fewer crashes and freezes • Designed to sleep, resume, and respond to commands more quickly • Easy data recovery with automatic backup • Safer, faster web browsing with Internet Explorer® 9, which stops 99 percent of malware.* Sutherland Global Services Customer Service and Support

  10. Windows 7 Editions Lesson 2. The right edition for your customer Sutherland Global Services Customer Service and Support

  11. This course will help you: • Help your customer choose the right edition of Windows 7 • Explain the benefits and key features of Windows Live • Demonstrate those benefits in compelling ways Sutherland Global Services Customer Service and Support

  12. Windows 7 Editions • Windows 7 Starter • Windows 7 Home Premium • Windows 7 Professional • Windows 7 Ultimate Sutherland Global Services Customer Service and Support

  13. Windows 7 Starter • Compatibility with a wide variety of software and devices • Pinning and Jump Lists – Launch programs faster and more easily and find documents used most often. • Opportunity to join a HomeGroup Sutherland Global Services Customer Service and Support

  14. Windows 7 Home Premium • Desktop Personalisation – Customers can personalise their desktop with their own photos, themes, and sounds. • HomeGroup – Customers can easily share files and printers among multiple PCs with Windows 7 at home. • Remote Media Streaming – Customers can stream music and videos from a home PC to a laptop over the Internet. Sutherland Global Services Customer Service and Support

  15. Windows 7 Professional • Domain Join – Connect to company networks easily and more securely. • Windows XP® Mode – Use almost any Windows XP business program. • Advanced Backup and Restore – Back up data automatically to networks and external hard drives. Sutherland Global Services Customer Service and Support Sutherland Global Services Customer Service and Support

  16. Windows 7 Ultimate • Bitlocker® – Help protect your customers' data from theft with powerful encryption. • Multi-Language Support – Help your customers work in their choice of 35 languages. Sutherland Global Services Customer Service and Support

  17. Windows 7 Comparison Sutherland Global Services Customer Service and Support

  18. Windows 7 Features Lesson 3. Features Sutherland Global Services Customer Service and Support

  19. Windows 7 Features • Domain Join • Snap • Aero • Windows Media Player12 • Shake • Peek • Windows Taskbar • Pin and Jump Lists • HomeGroup Sutherland Global Services Customer Service and Support

  20. Snap Here's how: 1. Select one of the documents and drag it to the right edge of the screen. 2. Once the cursor reaches the edge, you'll see a visual cue that it's 'snapping. 3. In Internet Explorer 9, 'tear-off tabs' let customers see two sites side by side. Sutherland Global Services Customer Service and Support

  21. Shake Here's how: 1. Grab the top of a window and shake it, and all the other open windows will minimize to the taskbar. 2. Shake the window again, and they'll all come back. Sutherland Global Services Customer Service and Support

  22. Peek Here's how: 1. Move the cursor to the right edge of the taskbar and hover over the 'Show Desktop' button to make all windows transparent. This allows customers to see the desktop in just one click even if there are other windows open and running. Sutherland Global Services Customer Service and Support

  23. Pin and Jumplists Here's how: 1. Pin any program or website to the taskbar so it's always just a click away. 2. Rearrange icons by simply dragging them to a desired location. 3. Hover over the icons to reveal previews of open windows or over thumbnails to see a full-screen preview. . Sutherland Global Services Customer Service and Support

  24. AERO - Authentic, Energetic, Reflective and Open Here's how: 1. Hold the Windows button at the same time click on tab to activate the AERO feature Sutherland Global Services Customer Service and Support

  25. Windows Media Player 12 Windows Media Player 12 available only in Windows 7 plays more music and video than ever, including Flip Video and unprotected songs from your iTunes library! Sutherland Global Services Customer Service and Support

  26. Windows Media Center No matter which way you choose, Media Center keeps you entertained by letting you: *Watch, pause, and record live TV. *See slide shows of your photos. *Play any song in your music library, or play CDs or DVDs. Sutherland Global Services Customer Service and Support

  27. HomeGroup You can easily connect two or more PCs running Windows 7 on your home network to automatically start sharing printers—and your media and document libraries—with other people in your home. Sutherland Global Services Customer Service and Support

  28. Domain Join A feature in Microsoft's Windows 7 operating system that enables users to connect their home PC to a domain (e.g., your office computer network). *The Professional and Ultimate editions of Windows 7 offers a wizard that will prompt you step-by-step to connect to a domain. Sutherland Global Services Customer Service and Support

  29. Wireless Networks View Available Networks is a feature of Win 7 that enable users to see and connect to networks available. *Just click the network icon on the taskbar to see all your wireless and wired options—Wi‑Fi, mobile broadband, dial-up, or corporate VPN. One more click, and you're connected. Sutherland Global Services Customer Service and Support

  30. Windows 7 Live Essentials • Photo Gallery • Movie Maker • Live Mesh • Live Messenger • Windows Mail • SkyDrive • Hotmail Sutherland Global Services Customer Service and Support

  31. Ways to Install Windows 7 Lesson 4. Installation options Sutherland Global Services Customer Service and Support

  32. Ways to Install Windows 7 • Windows Full Version • Windows Upgrade Version • Windows Anytime Upgrade Version Sutherland Global Services Customer Service and Support

  33. Windows 7 Full Version For PCs with no operating system or versions of Windows other than XP or Vista. May be downloaded or shipped. Sutherland Global Services Customer Service and Support

  34. Windows Upgrade Version If the customer is a current XP or Vista user, then he could purchase Windows 7Upgrade Version instead of the full version *Price is cheaper. May be downloaded or shipped. *Files will be transferred automatically Sutherland Global Services Customer Service and Support

  35. Windows 7 Anytime Upgrade Your customers can add features and get more out of Windows 7: upgrading is easy, doesn't change their files or settings, and only takes about 10 minutes. Sutherland Global Services Customer Service and Support

  36. Course Recap • What are the Top four reasons to choose Windows 7? • What are the Different editions of Windows 7? • What are the different features of Windows 7? • What are the different applications of Live Messenger? • What are the different ways of installing Windows 7 Sutherland Global Services Customer Service and Support

  37. Questions? Sutherland Global Services Customer Service and Support

  38. Thank You. Sutherland Global Services Customer Service and Support

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