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Mobile Devices Solutions and Best Practices

Mobile Devices Solutions and Best Practices. The Stats. The number of devices connected to mobile networks will be more than the number of people on Earth in five years 40 % of all smartphone owners access the internet before putting their slippers on.

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Mobile Devices Solutions and Best Practices

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  1. Mobile Devices Solutions and Best Practices

  2. The Stats • The number of devices connected to mobile networks will be more than the number of people on Earth in five years • 40% of all smartphone owners access the internet before putting their slippers on • Mobile search will generate 27.8 billion more queries than desktop search by 2016 • Over 75% of Americans under age 43 now use a mobile device

  3. Policies and Procedures • NCSP-128- Mobile Device Policy • Mobile Device Coordinator • Maintain listing of the devices • Primary point of contact with IGS • Responsible to disseminate information • Employee Responsibilities • Allow IS to wipe devices, location services • Know the policy

  4. Mobile Worker Grant Project Departments Prioritized • Agricultural Commissioner • Code Enforcement • Building Inspection • Environmental Health, CPS, Public Health, Behavioral Health

  5. Department Testimonials Started implementing iPads for their field staff: • Agriculture • Code Compliance

  6. What’s next? • Mobile Device Users Group • Test Hardware • Try Peripherals • Applications • Connectivity • Other?

  7. Information Technology Governance and Strategic Planning

  8. IT Governance

  9. Communities of Interest

  10. IT Governance

  11. Current IT Projects 50 Active Projects • Enterprise Contract Tracking • Courts System Replacement • Help Desk System Replacement • GIS Parcel Fabric • Opt-E-man network upgrade • CDA Digital Plans Submission • Disaster Recovery Site • Project Management Portfolio System

  12. Future IT Projects • On the Radar– 55 projects identified • Tax System Replacement • Sheriff Records Management System Update • CMIPS Upgrade • Finance and Community Plus Upgrade • Phone System Replacement • ePA Replacement • DA Microwave Network • Transit Technology • Electronically Share Deeds From Recorder • BOS Paperless agenda

  13. Strategic Plan • Service Sustainability Challenge Service Demand Service Capability Gap Resources Dramatically increase worker productivity

  14. Service Sustainability Areas

  15. 2013-2015 IT Strategic Planning Process

  16. Thank You

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