Using SharePoint for Knowledge Management

Using SharePoint for Knowledge Management Don’t be a hater!

My Perspective • IT Contractor for 13 years • Knowledge Manager at FSI since 2008 • Need-to-know culture /forced attrition • Establish the adoption of SharePoint

Common Issues • Observed the common KM issues at State: • Frequent staff rotation but no official, organized knowledge transfer • Reinventing the wheel • Disorganized knowledge bases. Focus on the Knowledge Touch Points…

Too Powerful to Ignore • SharePoint was rolled out. • It provided ways to list, organize, and provide access to knowledge assets.

People and Process • Essential partners to any technology • SharePoint Usage Policy • SharePoint Permissions matrix

Some Real Solutions • Orientation Knowledge Touch Point

Some Real Solutions • Departure Knowledge Touch Point

Some Real Solutions • Enrich Knowledge Bases Knowledge Touch Point

Now, Is That So Bad?

Using SharePoint for Knowledge Management

Using SharePoint for Knowledge Management

Presentation Transcript

SharePoint Site Management

SharePoint for Project Management Collaboration

SharePoint for Proven Project Management

Leveraging SharePoint For Contract Management..

using SharePoint Automation Services;

Records Management using SharePoint

Better Document Management Using SharePoint

H034: Client Management Using Microsoft SharePoint and CRM

Innovations for Knowledge Management

SharePoint Project Management

SharePoint Password Management

Helpful Practices Using SharePoint to Manage SharePoint

Leveraging SharePoint For Contract Management..

Experiences Using SharePoint

Project Management Solutions Using SharePoint

Using SharePoint for Instructor Support

Quest SharePoint Management

SharePoint Environment Management

‘Knowledge Management’ for Health

Benefits of Using a SharePoint Document Management System