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Jan. 2004 I.Infra Development Team

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  1. OfficeServ SME Jan. 2004 I.Infra Development Team

  2. Contents 1. Competitive Advantages 2. Key Features & Solutions 3. Product Overview 4. Data Features & flow 5. Appendix

  3. 1. Competitive Advantages Voice and Data, Wired, and Wireless Convergence Solution Voice & Data Converged Switching Multi-Site Networking Homeworking VoIP Data IP Solutions Voice OfficeServ SME / Enterprise Application Wireless WLAN AP WLAN Phone WLAN Adaptor New Phones UMS/VMS PC Console Call Center Personal Phone Manager Desktop Call Control News Delivery IP Phone Digital Phone

  4. 1. Competitive Advantages • Next Generation Enterprise IP Solution that provides • Voice and Data convergence • Wired and Wireless convergence • Application capabilities Into Single “All-in-one” Solution which has local switching capability • World Class Design of Convenient Terminals : • IP Phone Series : 2 Line, Screen, VoWLAN, AOM, etc. • Digital Phone Series : 2 Line, Screen, AOM, etc. • Analog Phones • Enhanced Scalability and Networking features : • OfficeServ SOHO, OfficeServ SME, OfficeServ Enterprise • Expanded with multiple cabinet networking • Enhanced Q.SIG over IP networking • VPN, Remote Access, Home working, etc.

  5. 1. Competitive Advantages All-In-One QoS Telephony UMS Lite Hybrid & High Density Telephony Flexibility LAN & VDSL UMS Pro Unified Management Mobile & IP Office Security Feature Server Synergy

  6. 1. Competitive Advantages • Voice/ Data & Wired/ Wireless, Total Solutions for SME environment • Seamless Applications in PC Server All-In-One • Competitiveness for Voice Customer up to the 128 Users • Stackable & Universal Architecture Telephony Flexibility • Clean Office by IP Phones or Wireless Phones • Up to 200 Users by any combinations of both IP Phones & WLAN Mobile Phones Mobile & IP Office

  7. 1. Competitive Advantages QoS Telephony • Packet Priority Control (802.1p) • VLAN Networking (802.1q), Supporting RTP • Broadcasting domain, Security domain (VLAN) LAN & VDSL • 16 Ports, 10/100BaseT Auto Sensing L2 Switch • 4 Ports, Long Distance Ethernet (1,200m) Security • DoS Prevention, Packet Filtering / Inspection • Virtual Private Network of 100 Tunnels & IDS (Network Intrusion Detection System)

  8. 1. Competitive Advantages UMS Lite • Linux based Automatic Attendant & Voice Mail in IBM compatible PC UMS Pro • More 8 Ports & All Features of AA/VM • Voice Mail to E-mail Interface, TTS Service & CID Recall Feature Server • E-Mail Server (mail & various attachment , translate and assemble text & voice message) • SIP Server for SIP protocol based end-points

  9. 1. Competitive Advantages Hybrid & High Density • 8HYB card and 16 real Ports in one slot • 16 Ports for DLI or SLI Interfaces Unified Management • EasyManager for Man-Machine Interface EasySet for Easy Setting of phones • Web based management Synergy • WWVD(Wired: Digital Phones, SLTs, Wireless: WLAN Phones, Voice & Data: LAN, WAN) • Any Slot for Any Cards, One Tool for All

  10. Long distance Ethernet IP Network PSTN IP Phone IP Phone IP based voice and data convergence system 10/100 base-T Ethernet and long distance Ethernet service (IP-VDSL) Router, Firewall, and IDS (Intrusion Detection System) supported 2. Key Features & Solutions Data and IP telephony solution

  11. Access Point (WBS24) IP Network PSTN WLAN Phone (WIP-5000M) Wired and wireless total services for next generation office through WLAN Qualified voice service Both standard AP and Samsung Combo AP (Power Feeding) supported 2. Key Features & Solutions Wireless LAN solution

  12. Internet Networking IP Phone Homeworking : extend office environment to employee’s home through Internet Networking : unify multi site OfficeServ systems through Spnet or IP networking Use AA/VMS resource in common, expand system easily 2. Key Features & Solutions Networking, Homeworking Office Zone Home / Branch Office

  13. LAN PSTN CID Customer OfficeServ Link/ Call, News Server OfficeServ Call • Phone No. : 0164902303 • Name : Steve Chang • Company : Samsung • Team : Sales OfficeServ News • Stock : NASDAQ go up • Weather : Clear 45F • Information : Subway Union strike compromised Internet Contents Provider OfficeServ Call : desktop call control,display caller information on LCD screen and user’s PC OfficeServ News : delivers useful information (Internet & internal) to all users through the LCD screen of phone 2. Key Features & Solutions OfficeServ Call, News

  14. Telephony Line Digital Phone PC LAN OfficeServ Link/ EasySet Server IP Phone PC Personal phone manager : easy to establish personal phone (IP Phone & Digital Phone) functions through Web Convenient short message service (SMS) and executive status wallboard 2. Key Features & Solutions OfficeServ EasySet

  15. OfficeServ Link Operator 1 . Operator 2 . Operator n PC-based attendant console Convenient keyboard operation, simplicity of configuration 2. Key Features & Solutions OfficeServ Operator

  16. January Sun Mon Tue Wed Thu Fri Sat Berlin: Current Status Clear 41F(5C) Tuesday Cloudy 55F(13C)/41F(5C) January 2003 : 1 2 Navigator button 3 4 5 6 7 8 9 11:19 Monday January 18. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Berlin: Current Status Clear 41F(5C) Tuesday Cloudy 55F(13C)/41F(5C) Large LCD screen, navigator button, scroll button, graphics, and icons En bloc dialing, various background (calendar, download pictures) 100 virtual function buttons 2. Key Features & Solutions Digital Phone, IP Phone

  17. Operator Network Solution Feature Admin SME 3. Product Overview Highly Integrated “All-in-one” converged solution for total business communication VPN Tunnel xDSL, Metro Ethernet, VoIP, TDM, etc. Branch Office Home Working Fast Ethernet Fast Ethernet Mail Server Instant Messaging SIP Server VoIP-UMS Lite VoIP-UMS Pro Digital Phones VoWLAN Phone PC Console Smart Call Contact Center Video Conferencing WLAN AP IP Phones IP-VDSL WLAN IP Phone LDE Modem Web Browser System Master Phone Manager Fast Ethernet

  18. 3. Product Overview OfficeServ Solution: OfficeServ Operator, OfficeServ ACD OfficeServ Call, OfficeServ News WIM: V.35 Serial, 100BT Firewall,VPN,VLAN Core (SME6, MCP, LCP, MISC, RCM, MFM) Trunk I/F: TEPRI, 4BRI, 8TRK Station I/F: 16DLI, 8DLI, 16SLI ,8SLI, 8HYB VoIP G/W: MGI, MGID1, MGID2 Wireless: 4WLI Router Applications IP-PBX Solution Voice&Data Convergence Solution Server Switch OfficeServ Feature: OfficeServ UMS, SIP Server, Mail Server OfficeServ Admin: PCMMC, OfficeServ EasySet Web Browser, OfficeServ OpenTSP LIM: 16port, 10/100BT/ QoS 4DSL: 4Port, Long Distance Ethernet Phones OfficeServ DS5000 Series DS4000/ Euro Series OfficeServ ITP5000 Series, SIP Phone (3rd Party) WIP-5000M Mobile Phone

  19. 3. Product Overview

  20. 3. Product Overview < System Bloc k Diagram > < System Block Diagram of Basic Rack >

  21. 3. Product Overview < System Bloc k Diagram > < System Block Diagram of Expansion Rack >

  22. 3. Product Overview MCP 8HYB LCP 8TRK 16DLI 4DSL 16SLI 4WLI LIM MGI WIM TEPRI

  23. 3. Product Overview < System Hardware (Data Equipment) >

  24. 3. Product Overview < System Software >

  25. 4. Data Features & flow • 1. Common Spec. • ① Built in Router module • ② Data Function Enable/Disable • 2. Switching Function • ① Function • -. Ethernet Switch (IEEE802.3 compatible) • -. Packet Priority Control (IEEE802.1p) • -. VLAN Networking (IEEE802.1Q) • ② Capacity : 16 ports Full Duplex, 10bT/100bTx Ethernet Ports (Autosensing), Auto Up/Down link sensing • ③ Layer 2 Switch

  26. 4. Data Features & flow • 3. Routing Function • ① Function • - Protocol Support: RIP, OSPF, IGRP, BGP Routing Protocol • - Standard PPP, PPPoE support • - Routing: Static Routing, Public Internet Routing, Inter-VLAN Routing • - Multicasting, IGMP • - WAN Bandwidth : Order of 10Mbps • ② WAN Interface • - Several Broadband Interface (xDSL, Cable Modem) • - 1 for General and 1 for Back-Up. • - External Modem Interface (10b/100b Autosensing) • - Leased Line (Serial) : DSU/CSU, Frame Relay Interface • . HDLC, PPP, Frame Relay Encapsulation support. • . V.35 Interface (34Pin connector) • . Broadband, Leased Line Interface support

  27. 4. Data Features & flow 4. Security Function ① NAT/NAPT - RFC 2663 Network Address Translation (Outbound, Inbound) - SIP(Session Initiation Protocol)-aware Function - Application Level Control (External ALG control) ② Firewall - Extra-net support. (DMZ Port) - Intrusion Detection and DoS Prevention - Packet Inspection(Firewall feature based IP, Port and Subnet level) - IP Address information (Origin/Destination of Packet) , Port No. of each Service. ③ VPN - IPSec based 50 VPN tunnels (AH, ESP, IKE) support - Encryption/Decryption - Key Exchange, Management/ SA Negotiation (Standards support) - ISAKMP(RFC2408) Support - Manual Key Management

  28. 4. Data Features & flow 5. Application Server Function ① DHCP Server - Dynamic Host Configuration Protocol (RFC 2131) - DHCP Options, BOOTP Vendor Extensions (RFC 2132), DHCP Relay Agent ② Management Server - Management Interface Type . CLI : Remote(Telnet), Local(RS232C) Command Line Interface . SNMP : SNMP Client Agent, SNMP Trap (MIB File separate) . Web : HTTP Web Browser Management - Management Information . Configuration, Status, Statistic, system logging, Fault/Alarm(IDS History) utilization, Bandwidth(Internal/External), Fault history . Alarm . IDS . System manager PC Interface(system logging, Fault/Alarm/IDS History, Statistic Data) . Module Info(Update, Version) - Program Upgrading using TFTP, FTP, Uploading the Program & DB

  29. 4. Data Features & flow • 6. QoS Function • ① Layer 2 (Switch) : 802.1p, 802.1q • -. 802.1p Level 0~7 • -. 802.1q Port, Mac, Tagged VLAN support • ② Layer3 (Router) : • -. RTP Priority Queuing • -. On-Demand Bandwidth possible in WAN for Access List • -. RTP Priority Queuing based on IP/Port

  30. 4. Data Features & flow • - Auto Attendance • - Voice Mail Function - 1 • ( Record, Listening, Download, Call Back ) • - Voice Mail Function - 2 • ( Record during conversations ) • - Voice Mail Function - 3 • ( Memo ) • - E-Mail Sending Function - 1 • - Text to Speech Function - 2 • Mail Server

  31. Feature 개인 PC Personal PC 4. Data Features & flow Auto Attendance Function Access Switch ② ③ AA Server MCP Router Switch SM WAN DLI PRI VoIP PRI VoIP PSTN ⑤ ④ ① Digital Phone ① Incoming Call ② Auto attendance function working by UMS Server ③ Digit detection ④ Call forward by detected number ⑤ Conversation or call retry by busy Single Phone

  32. Feature 개인 PC Personal PC 4. Data Features & flow Voice Mail Function - 1 (Record, Listening, Download, Call Back ) Access UMS Server Switch ④ MCP Router Switch SM WAN ③ DLI PRI MGI ⑥ PRI VoIP PSTN ⑤ ① ② ⑦ Digital Phone ① Incoming Call From outside ② No answer, Busy forward to UMS ③ G.729 change through MGI board ④ Record to UMS server ⑤ Called party listen to message from UMS server ⑥ Called party download from UMS server to personal PC ⑦ Call Back by caller ID. Single Phone

  33. Feature 개인 PC Personal PC 4. Data Features & flow Voice Mail Function - 2 ( record during conversation ) Access ③ UMS Server Switch MCP Router Switch ② SM WAN ⑤ DLI PRI MGI PRI VoIP ④ PSTN ① Digital Phone ① Conversation from Incoming Call ② Press recording button for UMS recording ③ Recorded to UMS server ④ The user can be listen recorded message ⑤ Download from UMS server to personal PC Single Phone

  34. Feature 개인 PC Personal PC 4. Data Features & flow Voice Mail Function - 3 ( MEMO ) ② Access UMS Server Switch MCP Router Switch SM WAN DLI PRI MGI PRI VoIP ③ ④ PSTN ① Digital Phone ① Press MEMO button on the phone ② Voice recording to UMS server ③ The user can be listen recorded message ④ Download to MEMO message from UMS server to PC Single Phone

  35. Feature 개인 PC Personal PC 4. Data Features & flow E-Mail sending Function - 1 E-Mail Server Access Switch MCP Router Switch ⑤ SM WAN ③ DLI PRI UMS Server MGI ④ PRI VoIP PSTN ② ⑥ ① Digital Phone ① Incoming Call ② No answer, Busy forward to UMS ③ G.729 change through MGI board ④ Record to UMS server ⑤ E-Mail Forward from Mail server by WAV, MP3 File ⑥ The user listen by PC or Phone Single Phone

  36. Feature 개인 PC Personal PC 4. Data Features & flow Text To Speech Function - 2 E-Mail Server Access WAN Switch ④ MCP Router Switch ③ SM WAN DLI PRI TTS Server ② MGI PRI VoIP PSDN ⑤ ① Digital Phone ① E-Mail arrived ② TTS translation by E-Mail Notify setting ③ E-Mail Alerting Call from Mail server to Phone ④ Codec translation by TTS server through MGI ⑤ The user listen the text message by voice. PC

  37. 6. Appendix - Comparison Table -

  38. 6. Appendix - Comparison Table -

  39. 6. Appendix - Comparison Table -

  40. 6. Appendix - Comparison Table -