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Oregon’s Experience with Lean Processes

Join JoAnn Jackson, MBA, and Carol Sanders, MA, as they share their insights on Oregon's Lean processes in health statistics. With five years of experience implementing Lean across six units within the Center for Health Statistics, they have achieved remarkable improvements in workflow, efficiency, and processes. This session will cover the Huddle Agenda, focusing on old business, new business, and metrics. Attendees will also discuss personal work goals, continuous improvement, and lessons learned from the Lean process applied to the Oregon Mail Order Processing unit.

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Oregon’s Experience with Lean Processes

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  1. Oregon’s Experience with Lean Processes JoAnn Jackson, MBA - Registration Manager Carol Sanders, MA - Certification and Amendment Manager

  2. Oregon LEAN Practice • Began working with LEAN 5 years ago • Six units within Center for Health Statistics • Result = Improved workflow, improved efficiencies and improved processes

  3. Huddle Agenda • Old business follow-up • New business • Today’s metrics • Ideas, topics and/or continued discussion for upcoming unit meeting • Any individual or personal work goals achieved? • Continuous improvement sheets? • Attendance

  4. OregonMail Order Processing • The problem • The LEAN process used • Changes made • Results of changes • Lessons learned

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