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Leadership Leadership Sustains an Organization Bob Pence, CEO

Leadership Leadership Sustains an Organization Bob Pence, CEO. Freese and Nichols, Inc. Multi-service engineering, architecture and environmental science firm 117-year history means experience, strength and stability 12 offices, all in Texas

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Leadership Leadership Sustains an Organization Bob Pence, CEO

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  1. Leadership Leadership Sustains an Organization Bob Pence, CEO

  2. Freese and Nichols, Inc. Multi-service engineering, architecture and environmental science firm 117-year history means experience, strength and stability 12 offices, all in Texas More than 450 experienced professionals, technical experts and support personnel

  3. Freese and Nichols, Inc. Water resources engineering Environmental engineering Civil engineering Master planning Building design and renovation Construction services Program management

  4. Freese and Nichols, Inc. Municipal Water District/River Authority Higher Education Military/Government Energy

  5. Our First Hundred Years:Continuity of Leadership Jim Hawley 1894 Bob Nichols 1988 Bob Herchert 1991 Jim Nichols 1976 Marvin Nichols 1938 1st Consulting Engineer in Texas Developed 1st Water Plan for State of Texas Broadened Ownership to More Employees Started Our CI Journey in 1996 Took Firm from a Partnership to a Corporation

  6. Leading the Way into the 21st Century Caring for Our Culture Maintaining the Highest Ethical Standards Focusing on Clients Engaging our Employees Managing Performance Leveraging Innovation Developing Future Leaders Looking Farther into the Future Staying on the Journey

  7. Caring for Our Culture Our Company Values Are Our Common Threads Mission Statement Innovative approaches. . . practical results . . . outstanding service Vision Statement Be the firm of choice for clients and employees

  8. Caring for Our Culture Family Innovation • Our Guiding Principles • We are ethical • We deliver quality • We are responsive • We add value • We improve continuously • We are innovative • We develop professionally • We respect others • We give back to our communities 50 10 40 20 30 30 20 40 10 50 Hierarchy Market

  9. Caring for Our Culture • Community Involvement • 117 Hours of Service • Board Leadership • Office Projects • Women’s Center • Meals on Wheels Freeseand Nichols’ Corpus Christi office teamed together for the Relay for Life to support cancer survivor Rachelle Parry.

  10. Maintaining the Highest Ethical Standards Recipient of the National 2008 American Business Ethics Award, by the Foundation for Financial Service Professionals The First Thing We Ever Built Was a Reputation

  11. Focusing on Clients Hedgehog Concept Be the very best at client service, resulting in long-term mutually beneficial relationships

  12. Focusing on ClientsLong-term Client Relationships Ft Worth 1894 Dallas 1910 Austin 1934 Abilene 1939 U.S. Army 1963 DFW Airport 1965 Texas A&M 1998 Lockheed Martin 1997

  13. Engaging Our Employees We’ve Always Enjoyed Our Work

  14. Engaging Our Employees Strategic Plan Rollout Midyear Status CEO Roundtables Principal Group Lunches Continuous Improvement Lunches

  15. Engaging Our Employees Best Small & Medium Companies to Work for in America Top Ten, Best Civil Engineering Firms to Work For Nationwide

  16. Managing Performance Management Accountability Financial Accountability Transparency Protection of Shareholder Interests

  17. Leveraging Innovation for Clients Bridging the Gap: An Innovative Crossing for the Trinity River

  18. Leveraging Innovation for Employees Employee eResource – Work Load Employee Portal - Utilization Helping Employees Take Responsibility for their Work

  19. Developing Future Leaders Lead Business Lead Group Passage 3 Lead Others Passage 2 Lead Self Passage 1

  20. Looking Farther into the Future We Never Lose the 30,000-foot View • Changes in clients’ business in 20 years? • Changes in key competitive differentiators? • Impact of industry consolidation?

  21. Staying on the Journey Baldrige Feedback Report Some 2011 CI Projects • Futures Committee • Knowledge Database • Subcontractor Management • Technical Excellence Program – Phase 2

  22. Thank You

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