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The Keys to the Castle. The Magic of Higher Ground Leadership. We can sense that something is wrong. ...but this is not the answer. Burning Platform. 2000 profits = $500,000 25% of Senior Leadership “at risk” Recent layoffs Five-year decline of exit interview data “We’ve lost our Soul”.

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the keys to the castle

The Keys to the Castle

The Magic of Higher Ground Leadership

burning platform
Burning Platform
  • 2000 profits = $500,000
  • 25% of Senior Leadership “at risk”
  • Recent layoffs
  • Five-year decline of exit interview data
  • “We’ve lost our Soul”
slide13

Nicolaus Copernicus

1473-1543

Galileo Galilei

1564-1642

René Descartes

1596-1650

slide17

Crystal of water that has been exposed to the words "you make me sick. I will kill you" pasted on the bottle.(p. 94)

Crystal of water that has been exposed to the words "Thank you" pasted on the bottle.(p. 90)

From “Messages from Water” by Masaru Emoto

slide18

Crystal of water that has been exposed to the playing of Heavy Metal Music.

Crystal of water that has been exposed to the playing of a Kawachi Folk Dance

From “Messages from Water” by Masaru Emoto

slide19

After

After 500 Hado instructors send Chi and Soul from across Japan

(p. 132)

Before

Crystal of tap water from Shinagawa, Tokyo.(p. 131)

From “Messages from Water” by Masaru Emoto

slide20

Cross section of a sunflower stem grown with “You Fool” water.

Cross section of a sunflower stem grown with “Thank You” water.

From “Messages from Water”, Volume 2, page 133, by Masaru Emoto

slide23
John Wheeler’s theory of Cosmic Evolution

Discover, June 2002, page 46.

the keys to the castle2

The Keys to the Castle

  • Courage
  • Authenticity
what is authentic leadership
What is Authentic Leadership?

Alignment of….

  • The Mind
  • The Voice
  • The Heart, and
  • The Feet
slide31
There’s more to be learned from this video clip of Mother Teresa holding a dying baby’s head than all the management books ever written.
slide33
71% of US adults can name a member of the rock band U2
  • 15% of US adults can name the Chief Justice of the US

Source: Time, October, 2002, page 13

the keys to the castle3

The Keys to the Castle

  • Courage
  • Authenticity
  • Service
servant leadership
Servant Leadership

“Whoever would be greatest among you must be servant of all.”

Mark 10: 43-44

“There go my people. I must catch them, for I am their leader.”

Gandhi

“To lead the people,

walk behind them.”

Lao-Tzu

questions for the servant leader
Questions for the Servant-Leader
  • What moves and defines you?WhatisyourDestiny?
  • Do we share values?
  • Can I trust you?
  • Can I reach my Cause by following yours?
  • Will I grow and reach my potential by working with you?
  • Are you confident enough in yourself to be confident in me?
  • Are you prepared to practice Inspirational Leadership?
the keys to the castle4

The Keys to the Castle

  • Courage
  • Authenticity
  • Service
  • Truthtelling
the keys to the castle5

The Keys to the Castle

  • Courage
  • Authenticity
  • Service
  • Truthtelling
  • Love
slide42
Where love rules, there is no will to power; and where power predominates, there love is lacking. The one is the shadow of the other.

Carl Gustav Jung

from fear to love
From Fear to Love….

Fear Love

Motivation Inspiration

the keys to the castle6

The Keys to the Castle

  • Consciousness
  • Authenticity
  • Service
  • Truthtelling
  • Love
  • Effectiveness
forbes executive women s summit

Forbes Executive Women’s Summit

Have you thought of leaving your job in the past six months?

%

Yes 81.97

No 18.03

employee turnover mount carmel
Employee Turnover – Mount Carmel

14.52% X 7,000 employees

=

1,016 employees X $75,000

=

$76,200,000 savings per annum

24%

16%

9.48%

Turnover (Annualized)

July ‘00

July ‘01

July ‘02

financial performance
Financial Performance
  • Patient Revenues 8.7%
  • Net Operating Income 709%
  • Net Income 144%
  • Premium Revenues 34%
  • Donations to Charitable Foundation 2,138%
mount carmel is a great place to work
Mount Carmel is a “Great Place to Work”
  • 2000 =  47%
  • 2002 =  67%

….43% INCREASE

seeing the sacredness in every relationship
Seeing the Sacredness in every Relationship

Mount Carmel Lung Cancer Ad – Funeral

Mount Carmel Lung Cancer Ad – Feel fine

seeing the sacredness in every relationship1
Seeing the Sacredness in every Relationship

“Before” Mount Carmel TV Commercials

And the “after” commercials

“Cat” and “Pavement” Mount Carmel TV Commercials

slide55

Julie Snyder, Vice President, Higher Ground Leadership,

Mount Carmel Health System, Columbus, Ohio.

transformation one soul at a time
Transformation....one Soul at a time

“....participants reported a profound sense of personal change. In a presentation to the Mount Carmel Board, one participant explained that the transition toward a more spiritual model of organizing had been “the most important thing that ever happened” to him both “personally and professionally.” He went on to explain how it had “transformed” his life, influencing his perceptions of himself, his work, and most important, his relationships with his family.”

SFU Logo

Bethany Goodier, Doctoral Dissertation, University of South Florida

transformation one soul at a time1
Transformation....one Soul at a time
  • “....participants reported changes in the vendors with whom they most frequently worked, explaining that many had adopted some spiritual practices as a result of their interactions with Mount Carmel.”

Bethany Goodier, Doctoral Dissertation, University of South Florida

SFU Logo

slide60

Joe Swedish, CEO, Centura

The Centura Pathfinders

employee turnover centura
Employee Turnover – Centura

32%

7% X 12,000 employees

=

840 X $75,000

=

$63,000,000 savings

25%

Turnover (Annualized)

March ‘01

March‘02

slide64
Map of Africa
  • Zooming to Tanzania
  • Zooming to a gas station (BP if possible)
  • Zooming to a picture of a body on the ground
the keys to the castle7

The Keys to the Castle

  • Courage
  • Authenticity
  • Service
  • Truthtelling
  • Love
  • Effectiveness
the real voyage of discovery comes not in seeking new landscapes but in having new eyes

The real voyage of discovery comes not in seeking new landscapes but in having new eyes.

Marcel Proust

how wonderful it is that nobody need wait a single moment before starting to improve the world

How wonderful it is that nobody need wait a single moment before starting to improve the world

Anne Frank