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The Keys to the Castle

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  1. The Keys to the Castle The Magic of Higher Ground Leadership

  2. We can sense that something is wrong.....

  3. ...but this is not the answer....

  4. Burning Platform • 2000 profits = $500,000 • 25% of Senior Leadership “at risk” • Recent layoffs • Five-year decline of exit interview data • “We’ve lost our Soul”

  5. 2,160 employees X $75,000 = $162,000,000

  6. The Keys to the CastleCASTLE is a Manifesto

  7. The Age of Myth, Mystery and Magic

  8. The Age of Myth, Mystery and Magic

  9. NiccolòMachiavelli(1469-1527)

  10. Nicolaus Copernicus 1473-1543 Galileo Galilei 1564-1642 René Descartes 1596-1650

  11. The Age of Reason and Illusion

  12. I did not discover relativity by rational thinking alone. Albert Einstein

  13. The Age of Consciousness

  14. Crystal of water that has been exposed to the words "you make me sick. I will kill you" pasted on the bottle.(p. 94) Crystal of water that has been exposed to the words "Thank you" pasted on the bottle.(p. 90) From “Messages from Water” by Masaru Emoto

  15. Crystal of water that has been exposed to the playing of Heavy Metal Music. Crystal of water that has been exposed to the playing of a Kawachi Folk Dance From “Messages from Water” by Masaru Emoto

  16. After After 500 Hado instructors send Chi and Soul from across Japan (p. 132) Before Crystal of tap water from Shinagawa, Tokyo.(p. 131) From “Messages from Water” by Masaru Emoto

  17. Cross section of a sunflower stem grown with “You Fool” water. Cross section of a sunflower stem grown with “Thank You” water. From “Messages from Water”, Volume 2, page 133, by Masaru Emoto

  18. The experiment with the light photon in the box

  19. John Wheeler’s theory of Cosmic Evolution Discover, June 2002, page 46.

  20. The Keys to the Castle • Courage

  21. Harry Chapin: “Flowers are Red”

  22. Marianne Williamson

  23. A ship in harbor is safe, but that is not what ships are built for. William Shedd

  24. The Keys to the Castle • Courage • Authenticity

  25. What is Authentic Leadership? Alignment of…. • The Mind • The Voice • The Heart, and • The Feet

  26. What is Authentic Leadership?

  27. There’s more to be learned from this video clip of Mother Teresa holding a dying baby’s head than all the management books ever written.

  28. 71% of US adults can name a member of the rock band U2 • 15% of US adults can name the Chief Justice of the US Source: Time, October, 2002, page 13

  29. Always preach the gospel; and where necessary, use words. Saint Francis of Asissi

  30. The Keys to the Castle • Courage • Authenticity • Service

  31. Servant Leadership “Whoever would be greatest among you must be servant of all.” Mark 10: 43-44 “There go my people. I must catch them, for I am their leader.” Gandhi “To lead the people, walk behind them.” Lao-Tzu

  32. Questions for the Servant-Leader • What moves and defines you?WhatisyourDestiny? • Do we share values? • Can I trust you? • Can I reach my Cause by following yours? • Will I grow and reach my potential by working with you? • Are you confident enough in yourself to be confident in me? • Are you prepared to practice Inspirational Leadership?

  33. The Keys to the Castle • Courage • Authenticity • Service • Truthtelling

  34. How Sleemans Truthtelling Commercials tap into our painful reality

  35. Skip Turner of Mount Carmel Health System

  36. The Keys to the Castle • Courage • Authenticity • Service • Truthtelling • Love

  37. Where love rules, there is no will to power; and where power predominates, there love is lacking. The one is the shadow of the other. Carl Gustav Jung

  38. Joe Calvaruso, and love for a leader at Mount Carmel Health System

  39. From Fear to Love…. Fear Love Motivation Inspiration

  40. Conscious Leadership

  41. The Keys to the Castle • Consciousness • Authenticity • Service • Truthtelling • Love • Effectiveness

  42. Forbes Executive Women’s Summit Have you thought of leaving your job in the past six months? % Yes 81.97 No 18.03

  43. Employee Turnover – Mount Carmel 14.52% X 7,000 employees = 1,016 employees X $75,000 = $76,200,000 savings per annum 24% 16% 9.48% Turnover (Annualized) July ‘00 July ‘01 July ‘02

  44. Financial Performance • Patient Revenues 8.7% • Net Operating Income 709% • Net Income 144% • Premium Revenues 34% • Donations to Charitable Foundation 2,138%

  45. Mount Carmel is a “Great Place to Work” • 2000 =  47% • 2002 =  67% ….43% INCREASE