MOVING NODE Technologies Pvt. Ltd. BPO Services
Company Overview • Business Portfolio • BPO Infrastructure • Services Provided • Outsourcing • Quality • Risk Mitigation • Legal Certification • Contact us
Company Overview • 5 year old group of company • Private Limited with legal documentation • Business focus on BPO with D.O.T. Registration • 24/7 state of art call center in India • Creating the perfect customer experience • More than 20 employees
BusinessPortfolio • Auto loan lead generation • Canada insurance lead generation • Canada mortgage lead generation • Software support and testing • Web designing • We provide range of services from • Tele-sales, Customer Services, Loyalty / Customer • Retention and Remote Technical Support.
BPO Infrastructure • MNPL operates a scalable and robust technology infrastructure consisting of proprietary and customer developed applications and a completely converged secure global network. • All critical components have redundancy and are designed to seamlessly allow redirecting traffic from one location to another. MNPL can integrate its systems with their client applications to align with client business process. • 20 seats capacity call center in Ahmedabad • In-built resilience to ensure 100% uptime • 1 Mbps Bandwidth lease line • Auto dialer on each and every system • 24 x 7 technical support
Services Provided • 12 seats x 12 hours - Tele sales campaign for leading life insurance Provider in Canada • 30 seats x 12 hours – US lead generation campaign for DIPL. • 20 seats x 12 hours – US lead generation campaign for Nortel. • 8 seats x 14 hours – Domestic Support center for Big Idea Pvt. Ltd. • 5 seats x 8 hours - B2B Appointment fixing for high value software products for Ahmedabad Software
Outsourcing • India represents 66% of the offshore BPO market. This is augmented by substantial revenue from internal operations and a sizable amount of US firms setting up their own delivery centers outside India. • To substantiate the above observations are the facts that India has a booming IT industry with strengths that are recognized across the countries of the world; After the US, India triumphs as a country with the largest English-speaking population; Regulatory benefits like 100% foreign ownership in IT-enable services industry also plays to India’s advantage. • We have lot off voice and not-voice process with good payout cycles.
Quality • Consistent and committed delivery of value to our customers and innovate to continually improve our offerings by review of people, and processes. • Well documented policies and processes – As per D.O.T. Criteria • Innovation and continual improvement – integral part of our QMS framework • Six Sigma methodology for continual improvement of processes and performance.
Risk Mitigation • Key components of Risk are in • Process Mitigation • Proven migration and management methodology • Experienced process migration teams • Phased migration capability • Disaster Recovery and Business Continuity • Our delivery infrastructure provides multiple levels of Disaster Recovery, available all processes as a chargeable service. • Information Security • MNPL practices various methods to achieve data security needs of customers and for its internal need of securing information assets.
Legal certification Department of Telecommunication Certificate Incorporation Certificate
CONTACT US Address:- Moving Node Technologies Pvt. Ltd. 304, 305, Vi Murti Complex, Opp. Oxford Tower, Gurukul, Ahmedabad-380052 (India). Contact Person Name: AshutoshMaheshwari , CMD Phone:- +91 8866611122 Skype: ashutosh_gen E-mail: firstname.lastname@example.org