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I.L.M. Level 5 Award in Leadership and Management Workshop 2 : Becoming an Effective Leader. “Becoming an Effective Leader”. Objectives:- To define the personal characteristics held by exemplary leaders To examine the key principles within Emotional Intelligence

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slide1

I.L.M. Level 5 Award in Leadership and Management

Workshop 2 :

Becoming an Effective Leader

becoming an effective leader
“Becoming an Effective Leader”

Objectives:-

  • To define the personal characteristics held by exemplary leaders
  • To examine the key principles within Emotional Intelligence
  • To increase self awareness through looking at the self in the context of various models and frameworks
  • To assess our own leadership style and capability and applicable development actions
leadership definition
Leadership Definition

Leadership is the art of influencing others to their maximum performance to accomplish any task, objective or project. (Cohen, 1990)

evolution of leadership
Evolution of Leadership
  • Transactional Leadership - 60’s/70’s
  • Situational Leadership -80’s
  • Transformational Leadership- 90’s
leadership the balancing act
Leadership – The Balancing Act!
  • Task(s)
  • Team
  • Individuals

Ensuring the three are kept in balance and maintained – long term

(John Adair)

behavioural leadership theory x beliefs
Behavioural Leadership (Theory X Beliefs)

The Individual

  • Does not like work and will avoid it
  • Needs strong direction to get the job done
  • Prefers to be told what to do
  • Is self -centred and indifferent to business needs
behavioural leadership theory y beliefs
Behavioural Leadership (Theory Y Beliefs)

The Individual

  • Is committed to doing the job right
  • Has a great deal of potential
  • Works best when given freedom
  • Works best with responsibility for the job
  • Is self motivated
berne s ego states

Parent

Adult

Child

Berne's Ego States

Controlling

Nurturing

Adapted

Free

berne s ego state x style transaction

Parent

Parent

Adult

Adult

Child

Child

Berne’s Ego State: ‘X’ Style Transaction

Response

Stimulus

berne s ego state y style transaction

Parent

Parent

Adult

Adult

Child

Child

Berne’s Ego State: ‘Y’ Style Transaction

Response

Stimulus

berne s ego states crossed transactions

Parent

Parent

Adult

Adult

Child

Child

Berne’s Ego States Crossed Transactions

Stimulus

Response

slide17

Situational Leadership

(HIGH)

Commitment

(LOW)---------- Competence ---------------- (HIGH)

slide18

Transformational Leadership

  • Model the way
  • Inspire a shared vision
  • Challenge the process
  • Enable others to act
  • Encourage the heart
slide19

‘Adult’ Behaviours

  • Neutral, calm, uses Non-emotive language e.g.‘explore’, ‘consider’, ‘discuss’, ‘options’,
  • Uses inclusive language – ‘we’, ‘us’, ‘our’
  • Equalises territory, seating, body position etc
  • Uses Positive enquiry
  • Is authentic. Say what needs to be said constructively
  • Shares responsibility
  • Collaborates, asks questions rather than give advice
  • Shares information – establish facts, constraints, requirements
  • Gives feedback on behaviour – ‘When you … I feel ….’
good leaders make people feel that they re at the very heart of things and not on the periphery

“Good leaders make people feel that they’re at the very heart of things and not on the periphery”

Warren Bennis

key questions
Key questions?

Thinking of You & L&Q:-

  • What do you care about?
  • Do you consider yourself a leader?
  • What do you want to lead for?
  • Who is the leader you want to be?
what is an emotion
What is an emotion?

4 elements:

  • What we think –our interpretation
  • What we feel- words to describe a ‘state’
  • How our bodies react- physical reactions
  • How we behave- our response, shout etc.
emotional intelligence

Emotional Intelligence

In Working with Emotional Intelligence,

Daniel Goleman (1998) writes that EI…

“refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships”

slide29

Emotional Intelligence

‘For leadership, emotional intelligence competencies account for up to 85% of what sets outstanding managers apart from the average ‘

(Daniel Goleman - Working with Emotional Intelligence)

the four elements of ei
The Four Elements of EI

Self

Others

Self

Awareness

Social

Awareness

Awareness

Relationship

Management

Self

Management

Actions

who am i being

Who Am I being?

What is my best self?

emotional self awareness
Emotional Self-Awareness
  • Emotional Self-Awareness
    • Recognising emotions and their impact
  • Accurate Self-Assessment
    • Knowing one’s strengths and limits
  • Self-Confidence
    • A strong sense of one’s self-worth and capabilities
emotional self regulation
Emotional Self-Regulation
  • Emotional Self-Control
    • Controlling disruptive impulses and emotions
  • Transparency
    • Displaying honesty and integrity; trustworthiness
  • Adaptability
    • Flexibility in adapting to changing situations
emotional self motivation
Emotional Self-Motivation
  • Achievement
    • The drive to improve performance based on inner standards of excellence
  • Initiative
    • Readiness to act and seize opportunities
  • Optimism
    • Seeing the “upside” in all events
empathy
Empathy
  • Not to be confused with sympathy
  • The Ability to Listen
  • Put Yourself in the other person’s Shoes
  • Understand
  • Trust
ei can enable you to
EI Can Enable you to ….
  • Motivate others
  • Communicate elegantly and effectively
  • Listen so you get the real message
  • Take setbacks without feeling distraught
  • Stop anger ruining your work life, health, relationships
  • Enjoy extremely satisfying and productive relationships
  • Be more comfortable with uncertainty
self awareness
Self Awareness

‘There is only one corner of the universe that you can be certain of improving, that is your own self’ Aldous Huxley

future
Future
  • You are up to something
  • You step back and see the big picture
  • You keep away from operator mode
  • You have a picture of the leader you want to be
  • You keep your “spirit energy” alive and spark it in others
engage
Engage
  • Every day look for opportunities to engage
  • Use your levels of engagement
  • Build big relationships
  • Help yourself by asking for feedback on light and shade
  • Harness emotional energy
deliver
Deliver
  • Deliver through others
  • Delivery is linked to the future you want
  • Develop others to be leaders
  • Practice leader conversations, creating more robust dialogue and opportunities to make bigger requests
becoming an effective leader1
“Becoming an Effective Leader”

Objectives:-

  • To define the personal characteristics held by exemplary leaders
  • To examine the key principles within Emotional Intelligence
  • To increase self awareness through looking at the self in the context of various models and frameworks
  • To assess our own leadership style and capability and applicable development actions
assignment review
Assignment Review
  • 31 Hours Research
  • 2,500 words
  • Take account of the verbs:
    • Evaluate, Use, Review, & Produce
slide46

Make this

“Conscious Practice”