ISR Systems Supplier Basic Training. ISR Space & Defense Supplier Quality. Forward. To successfully do business with ISR Space & Defense a Supplier must provide fully conforming parts, assemblies and services.
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ISR Space & Defense
To successfully do business with ISR Space & Defense a Supplier must provide fully conforming parts, assemblies and services.
To provide fully conforming parts, assemblies and services a Supplier must know the basic transactional requirements and how to satisfy them.
This tutorial will help the Supplier along that journey.
Product Assurance (PA) Codes are the basic means of communicating Quality requirements flow down applicable to the parts, assemblies and services being procured.
They are cited on the Request for Quote (RFQ) and the Purchase Order (PO). If for any reason you cannot fully satisfy any of the cited PA codes then you must notify the buyer in writing that you are taking exception and ask for relief. Relief, if granted will be in the form of a PO amendment.
NOTE 200: 100% Inspection
The Supplier is required to perform 100% inspection of all
drawing requirements or referenced specifications for all parts.
A record of "as measured" dimensions will be supplied via the
Buyer supplied "Vendor Inspection Report" or Seller's
equivalent form and shall list the parameter specified vs. the
actual measurement. The "as measured" record shall consist of
actual data recording of all dimensions with a total tolerance of
0.010 inch or less with an accuracy of one tenth the total
tolerance, a check mark or stamp for all other dimensions and
notes other than "reference dimensions."
PRODUCT ASSURANCE SUPPLEMENTTO PURCHASE ORDERMAN 0129
The Purchase Order (PO) form is used to establish a written contract for goods and services between ISR and a Supplier that clearly describes the goods and/or services being procured.
1. To seek acceptance of an out-of-tolerance condition,
2. To report an error in documentation,
3. To report required material cannot be obtained (raw material, subassembly parts, obsolete components).
4. Suggest as a Corrective Action; alternate parts or materials as well as potential design changes.
Any action taken immediately upon notification of nonconformance, such as rejection tags, line checks, stock checks, segregation, notification of additional items shipped/delivered. Include notifying sub-tier suppliers as required. This section should describe actions taken to correct non conformance in the short term. The response should include when, where, how, and by whom correction/containment was completed
Extensive analysis is called for in root cause identification. Detailed in-depth questions should be asked, and additional root cause identification tools can be used to analyze results.
Human Error is normally not an acceptable root cause.
The response to root cause should include, but is not limited to, changes to equipment, procedures, processes, training, and includes objective evidence of the changes (who, what, when, and how). Corrective action involves long-term recurrence prevention and process improvement beyond the immediate correction and containment.
The supplier's follow-up plan to ensure that the corrective action has been effectively implemented. This section describes activities (who, what, where, when, how) that verify root cause corrections have been completed and are effective.
This section describes analysis performed and actions taken or planned to eliminate the causes of similar potential nonconformities on other products, processes, systems, or procedures. If none, provide rationale.
ISR currently requires Nadcap Certifications for the following Special Process categories:
ISR currently requires Nadcap Certifications for the following Special Process categories only when specifically called out on PO:
A Certificate of Compliance (C of C) must accompany each shipment. Failure to comply with this requirement may result in delayed incoming inspection of the order or outright rejection.
The Certificate of Compliance must include pertinent data and a signature from authorized Supplier personnel. In the case of proprietary information, such information shall remain on file at the Supplier and be available for inspection by a ISR representative at any reasonable time.
This is the single most common cause for part rejections at Incoming Inspection. Either the CofC is missing or the content is non conforming.
Data to be recorded on or accompanying the Certificate of Compliance shall include but not be limited to:
• Name and address of Supplier
• Part number, part name and revision level
• ISR purchase order number and line item number
• Quantity shipped and serial numbers if applicable
• Statement of conformance to Purchase Order, drawing and specification requirements, including revision level of each. Include sub tier supplier's signed certifications as required.
• Statement of conformance for all required material, special process and testing (including NDT) specifications. Include sub tier supplier's signed certifications.
It is prohibited to subcontract all or portions of the prime contracted work without written permission of the ISR buyer.
If the permission is granted, ISR Supplier Quality reserves the right to survey and approve the subcontract supplier prior to work commencing.
The prime Supplier is responsible to assure the subcontract supplier is flowed down all pertinent PO and Quality requirements. Further, the prime Supplier is responsible that all work by the subcontract supplier is fully conforming.
This does not apply to secondary processing.
Accept No Verbal Directions!
Get it in Writing!
The written directions must come via the Buyer for any contractual issues including design changes.