HTT 250 Career Begins/newtonhelp.com

1. HTT 250 Career Begins/newtonhelp

2. HTT 250 Career Begins/newtonhelp HTT 250 Entire Course For more course tutorials visit www.newtonhelp.com HTT 250 Week 1 Assignment Organization Chart Hotel Front Office HTT 250 Week 1 CheckPoint Total Quality Management HTT 250 Week 1 CheckPoint Lodging Properties HTT 250 Week 2 CheckPoint Hotel Price Comparison

3. HTT 250 Career Begins/newtonhelp HTT 250 Week 1 Assignment: Organization Chart Hotel Front Office For more course tutorials visit www.newtonhelp.com Answer the following questions in 700 to 1,050 words: How is a front office important to a hotel? Which department is most important to the success of the front office and why?

4. HTT 250 Career Begins/newtonhelp HTT 250 Week 1 CheckPoint: Lodging Properties For more course tutorials visit www.newtonhelp.com Resource: Ch. 1 of Hotel Front Office Management Answer the following questions in 200 to 300 words:

5. HTT 250 Career Begins/newtonhelp HTT 250 Week 1 CheckPoint Total Quality Management For more course tutorials visit www.newtonhelp.com Resource: Ch. 3 of Hotel Front Office Management Read Case Study 301 on pp. 91–92 of the text. Assume you are the front office manager for a full-service hotel. Analyze the situation and discuss solutions for improving communication between departments in your hotel. Follow the questions at the end of the case

6. HTT 250 Career Begins/newtonhelp HTT 250 Week 2 CheckPoint Hotel Price Comparison For more course tutorials visit www.newtonhelp.com This CheckPoint is based off of Discussion Question 2. Resource: Appendix E and travel and hotel Web sites Visit the hotel’s Web site and research its prices, in addition to the two to three travel booking Web sites you researched. Then, call the hotel for their best

7. HTT 250 Career Begins/newtonhelp HTT 250 Week 2 DQs For more course tutorials visit www.newtonhelp.com Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel industry?

8. HTT 250 Career Begins/newtonhelp HTT 250 Week 3 Assignment Revenue Management For more course tutorials visit www.newtonhelp.com Assignment: Revenue Management· Resources: Ch. 6, the Yield formula on p. 172 (Ch. 6), and Scenarios 1, 2, & 3 on p. 179 (Ch. 6) of Hotel Front Office Management· Begin this assignment by answering the following question: How is yield management, or revenue management, used in the hotel industry?

9. HTT 250 Career Begins/newtonhelp HTT 250 Week 3 CheckPoint Average Daily Rate For more course tutorials visit www.newtonhelp.com Resource: Ch. 6 of Hotel Front Office Management Assume you are a hotel front office manager. Consult Ch. 6 for details about duties of the front office manager. In 200 to 300 words, answer the following questions:

10. HTT 250 Career Begins/newtonhelp HTT 250 Week 4 CheckPoint Front Office FAQs For more course tutorials visit www.newtonhelp.com  Resources: Ch. 7, 8, & 9 of Hotel Front Office Management· Create a frequently asked questions (FAQs) list for your front office employees on how to deal with hectic check in and out situations as well as with

11. HTT 250 Career Begins/newtonhelp HTT 250 Week 4 DQs For more course tutorials visit www.newtonhelp.com HTT 250 Week 4 DQs

12. HTT 250 Career Begins/newtonhelp HTT 250 Week 5 Assignment Night Audit Application For more course tutorials visit www.newtonhelp.com Resources: Ch. 10 of Hotel Front Office Management Analyze Hotel Affluent’s Wednesday Night Audit in Appendix F.

13. HTT 250 Career Begins/newtonhelp HTT 250 Week 5 CheckPoint Night Audit For more course tutorials visit www.newtonhelp.com Resource: Ch. 10 of Hotel Front Office Management Answer the following questions in 200 to 300 words:

14. HTT 250 Career Begins/newtonhelp HTT 250 Week 6 CheckPoint Service Management Program For more course tutorials visit www.newtonhelp.com Read Case Study 1101 on pp. 332–333 of the text. Answer the question at the end of the case study. Describe two creative ways to present a service management program to persuade manager buy-in.

15. HTT 250 Career Begins/newtonhelp HTT 250 Week 6 DQs For more course tutorials visit www.newtonhelp.com Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering. Resources: Ch. 13 of Hotel Front Office Management

16. HTT 250 Career Begins/newtonhelp HTT 250 Week 7 CheckPoint In-house Sales For more course tutorials visit www.newtonhelp.com Resource: Ch. 13 of Hotel Front Office Management Answer the following questions in 200 to 300 words: What role does the hotel front office have in promoting other hotel services?

17. HTT 250 Career Begins/newtonhelp HTT 250 Week 8 CheckPoint Hotel Security For more course tutorials visit www.newtonhelp.com Resource: Ch. 14 and the CPTED guidelines on p. 383 in Ch. 14 of Hotel Front Office Management Select a small, medium, or large lodging property. As director of security, choose three key areas to focus on to improve security while remaining within your budget.

18. HTT 250 Career Begins/newtonhelp HTT 250 Week 8 DQs For more course tutorials visit www.newtonhelp.com HTT 250 Week 8 DQs

19. HTT 250 Career Begins/newtonhelp HTT 250 Week 9 Final Project Appendix B C D For more course tutorials visit www.newtonhelp.com A Day in the Life of a Hotel Front Office ManagerAs the front desk manager for a large hotel with conference space and ballrooms, most of your days are busy; however, today is particularly busy. Your hours are normally 5 a.m. to 5 p.m. but sometimes you stay late if there are situations that require your attention. All week you have been anticipating and

20. HTT 250 Career Begins/newtonhelp