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Direct Payments Prepaid Card

Direct Payments Prepaid Card. Direct Payment - 5 key improvements…. Review and streamlining of procedures for staff Framework agreement for Support Agencies Finance Team to offer advisory support to staff Finance Team/Social Care staff – joint working with citizens

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Direct Payments Prepaid Card

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  1. Direct Payments Prepaid Card

  2. Direct Payment - 5 key improvements…. • Review and streamlining of procedures for staff • Framework agreement for Support Agencies • Finance Team to offer advisory support to staff • Finance Team/Social Care staff – joint working with citizens • Implementation of prepaid card

  3. What is a prepaid card? • Debit card – exactly the same as a personal bank account card or direct payment bank account card • It can do everything a bank card can do • Account number unique to citizens • Council will pay DP every 4 weeks onto the account • Citizens can then use the account/prepaid card to pay for services in relation to their care and support • Does everything a DP account does – but no cheque book!

  4. Why is the Council implementing prepaid cards? • Better ways of working: • Government desire for monitoring to be ‘light touch’ • Quicker to set up – no need to open separate bank account • Financial benefits: • Reduces cost of administering monitoring • Improves recovery rate • Recognise good practise from other Councils • At February 2016, over 100 Councils are already using prepaid cards

  5. What can a prepaid card do for citizens? • Freedom to arrange care how they choose • No need to handle cash • Access to better prices – payment by direct debit or online • Quicker access to funds • Easier monitoring – no returns! • Easy to use online system – view real time transactions • Telephone support – to access balances and transaction history

  6. How will citizens receive their card? • ACF0900 and DP prepaid card agreement to be signed when you meet with citizens • Return ACF 0900 to CSAO and DP prepaid card agreement to Direct Payment Finance Team (CFS) • CFS will open account and arrange for card to be issued • Carrier delivers card to citizen • Citizen will need to register card • Citizen will need to activate the pin number • Citizen will be issued with a step by step user guide

  7. What next? • Once the card has been activated, payments will be made to the account and citizen can use the card to pay for services • Financial monitoring will be completed by the Direct Payment Finance Team • Discrepancies will be resolved with the citizen by the Direct Payment Finance Team/Social Work staff through robust joint working • Existing clients will be encouraged to move to payment card

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