Managing the Cost of Workplace Conflict. Comcare National Conference October 2007. Learning Outcomes. Identify factors that contribute to the development and escalation of psychological injury and workplace conflict Explore some key prevention and management strategies.
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Comcare National Conference
EARLY IDENTIFICATION + INTERVENTION
- Ignoring the conflict
- Making the situation worse by scapegoating or victimising
- Taking sides
- Hoping it will all “go away”