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CHRISTUS Health International Ministries. LBJ School of Public Affairs February 2010 Presented by: anne P. Messbarger-Eguia. Introduction to CHRISTUS Health. Catholic faith-based health system

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christus health international ministries

CHRISTUS Health International Ministries

LBJ School of Public Affairs

February 2010

Presented by: anne P. Messbarger-Eguia

introduction to christus health
Introduction to CHRISTUS Health
  • Catholic faith-based health system
  • Located in 60 cities in Texas, Arkansas, Iowa, Louisiana, Missouri, Georgia, New Mexico and Utah in the U.S. and Chihuahua, Coahuila, Nuevo Leon, Puebla, San Luis Potosi and Tamaulipas in Mexico
  • Almost 350 medical facilities (31 acute care hospitals)
  • 5,400+ staffed beds
  • 175 clinics and outpatient centers
  • 30,000+ employees
  • 9,000 physicians
  • $4.5 billion total assets
mission and vision
Mission and Vision

Mission:

To extend the healing ministry of Jesus Christ

Vision:

CHRISTUS Health, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God’s healing presence and love.

long term strategy
Long Term Strategy

Realign the Portfolio to better align with needs of the community and to create stronger more stable structures

Recreate CHRISTUS Health for the Base of the Pyramid population

Develop aggregator models in order to provide seamlessly integrated services to address the needs and expectations of our customers

Strengthen and expand our international ministry

Harness the new power of technology

why international
Why International?

Excellent opportunity for expansion of our ministry

Strong partnership model (low risk)

Less regulated/ham-strung environment

Access to excellent technology

Innovation lab

our presence in mexico1
Our Presence in Mexico
  • 7 Hospitals
  • 7 LargeIndigentCareClinics
  • Non-Hospital Services
    • 30 ConvenientClinics
    • Themostsophisticatedambulanceservice in Monterrey
    • 2 RehabHospitals
    • Behavioralhealth/addictionservcies
    • 2 hyperbaricchambers
seven acute care hospitals
Seven Acute Care Hospitals
  • Monterrey:
    • CM Hospital Alta Especialidad, Monterrey
    • CM Hospital Conchita, Monterrey
    • CM Hospital Sur, Monterrey
  • CM Hospital Saltillo
  • CM Hospital Del Parque, Chihuahua
  • CM Hospital Reynosa
  • CM Hospital UPAEP, Puebla
seven indigent care clinics
Seven Indigent Care Clinics
  • Mission-based
  • High-qualitylow-costmedicalservices.
  • Transformativeforcommunitiesweserve
  • Weserve more than 140,000 peopleannually
  • Locations:
    • Monterrey (2)
    • Huasteca
    • Potosina
    • Saltillo
    • Chihuahua
thirty convenient clinics
Thirty Convenient Clinics

Extensiveprimarycareservcies.

Convenientcare at lowprice.

Located in Monterrey, Saltillo, Chihuahua & Reynosa.

Rapid growthstrategy

Verystrategic role in our portfolio expansion

medical staff
Medical Staff
  • Excellent, provenmedicalstaff, many of whomhavebeentrained in US orEurope
  • Formal credentialingprocess and re-credentialing (everythreeyears)
  • Medicalleadership in 14 committees (85 members) byspecialty and ethicsthatreporttotheexectuive.
our patients
Our Patients

Wecarefor more than 800,000 patientseveryyear

Consistentlyhighpatientsatisfaction scores

Wehaveagreementswithnearlyeverymajorinsurancecompany in the country

Medicaltravel/tourismservices

medical travel strategy
Medical Travel Strategy
  • Currently minor component of strategy
  • Much potential for growth
  • Lacking expertise
  • Avg 6 US patients/day
    • Bariatrics
    • cardiology
opportunities challenges
Opportunities/Challenges
  • Opportunities:
    • Potential to grow medical travel business significantly
    • Good basic infrastructure for continuity of care
    • US-based system is less “foreign” to medical tourists
    • Excellent quality/service indicators and awards
  • Challenges
    • Current strategic priority is in local market growth and expansion
    • Need to build volume in specific procedures in target facilities in order to ensure quality
    • US physician resistance – Local market politics
    • CM lacking in experience in Medical Travel model
    • Many questionable players in the market
    • Border violence is posing a significant threat
      • Reynosa
      • Other markets
medical travel target in future
Medical Travel Target in Future

Funded uninsured

High deductible population

Privately insured – via contracts with insurer

Other