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Basic Teaching Skills for Career Education Instructors. Chapter 19 Teams at Work. Critical Concept. Achieving the goal of quality education in any institution cannot be the handiwork of just one educator…it takes a village. Desired Performance Goals.

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Presentation Transcript
critical concept
Critical Concept
  • Achieving the goal of quality education in any institution cannot be the handiwork of just one educator…it takes a village.
desired performance goals
Desired Performance Goals
  • Define the concepts of teamwork and team motivation.
  • List the 10 qualities team members are looking for in their work environment.
  • Explain the qualities required of a dynamic leader.
  • Identify the 6 key steps in team building.
  • List the 10 elements required in building team essentials.
the master educator
The Master Educator
  • Aligns with the overall mission and purpose of the institution.
  • Adapts to needed change to ensure that institution’s mission is achieved.
  • Communicates effectively to ensure collaboration among all members of the institution’s team.
teams defined
Teams Defined
  • Teams: A group of interdependent individuals who have complementary skills and are committed to a shared meaningful purpose.
  • Work done by several associates with each doing a part but all subordinating personal prominence to the efficiency of the whole.
team motivation
Team Motivation
  • Industrial psychologists have determined that human behavior is greatly driven or motivated by sustenance, safety, security, belonging, recognition, and a sense of growth and achievement.
  • Building a team member’s self-esteem is a critical part of facilitating self-motivation for each team member.
top 10 team member desires
Top 10 Team Member Desires
  • Efficient, supportive leadership
  • Clear purpose or mission
  • Spirit of fellowship and cooperation
  • Balanced participation and contribution
  • Open communication


top 10 team member desires1
Top 10 Team Member Desires
  • Results
  • Challenge
  • Responsibility
  • Recognition
  • Growth
  • Be a role model.
  • Create trust.
  • Encourage creativity.
  • Be a change master.
  • Model superior customer service.
  • Recognize performance.
mission statement
Mission Statement
  • One or two sentences
  • Clear and concise
  • Says who you are and what you do
  • Considered a public relations statement
spirit of fellowship
Spirit of Fellowship
  • Team members need to like each other.
  • Sense of loyalty and fellowship.
  • Direct and open communication.
  • Enjoy off-site activities.
  • Conflicts should be managed.
  • Reframe perspective.


spirit of fellowship1
Spirit of Fellowship
  • Design off-site activities for team play and camaraderie.
balanced participation and contribution
Balanced Participation and Contribution
  • Inspired confidence contributes to achieving the desired end.
  • Inclusion and empowerment
  • Leaders highlight experience, talent, and accomplishments.
  • Team members should be involved in decision making.
open communication
Open Communication
  • Active listening
  • Effective responding
  • Rapport building
  • Using appropriate business language
  • Negotiating
  • Consensus building
  • Open, friendly, positive communication is critical
team needs
Team Needs
  • Challenge
  • Responsibility


team needs1
Team Needs
  • Recognition
  • Growth
the team building process
The Team-Building Process
  • The concept of team building has evolved over the past 50 years to include establishing harmony among employees and building relationships, as well as emphasis on accomplishing tasks and achieving goals and outcomes. There are 6 levels involved in team building.
determining the need
Determining the Need
  • Teams in Trouble Checklist
  • What does the team think?
gaining the team s buy in
Gaining the Team’s Buy-In
  • Use the transfer technique.
  • Explain advantages.
  • Identify penalties.
  • Establish ground rules.
  • Explain relevant issues in advance.
take the team s temperature
Take the Team’s Temperature
  • Questionnaires
  • Interviews
  • Small group discussions
building team essentials
Building Team Essentials
  • Choose an inspiring theme.
  • Promote participation.
  • Change the place.
  • Mix it up.
  • Reflect, process, discuss.


building team essentials1
Building Team Essentials
  • Identify the plan.
  • Make history.
  • Include outside partners.
  • Make it personal.
  • Recognize contributors.
implementing the plan
Implementing the Plan
  • Document results.
  • Distribute follow-up reports.
  • Maintain momentum.
  • Establish cooperative relationships.
  • Coach as needed.
evaluating results
Evaluating Results
  • Obtain feedback from team members.
  • Checkpoint in 30 days.
  • Follow up every 30 to 90 days.
  • Bring challenges to the table.
  • Evaluation should be collaborative.
think like geese facts findings
Think Like Geese—Facts & Findings
  • Uplift
  • Drag and resistance
  • Shared leadership
  • Encouragement
  • Team support
wrapping it up
Wrapping It Up
  • Dynamic leader needed to ensure motivation is sustained.
  • Members need to feel challenged, respected, responsible, and have a sense of fellowship and growth.
  • Adaptability to change is essential.
  • Lines of communication must be kept open.
in retrospect
In Retrospect
  • Define the concept of teamwork.
  • List 10 qualities team members are looking for in the work environment.
  • Explain the qualities required of a dynamic leader.
  • Identify 6 key steps in team building.
  • List the 10 elements required in building team essentials.


You have completed nineteen units of study toward completion of your instructor training program.