real time monitors inc switch expert n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Real Time Monitors, Inc. Switch Expert™ PowerPoint Presentation
Download Presentation
Real Time Monitors, Inc. Switch Expert™

Loading in 2 Seconds...

play fullscreen
1 / 12

Real Time Monitors, Inc. Switch Expert™ - PowerPoint PPT Presentation


  • 130 Views
  • Uploaded on

Real Time Monitors, Inc. Switch Expert™. Fault. Configuration. Accounting. Performance. Security. Switch Expert ™ Overview. Switch Expert ™ (SE) currently deployed at 80% percent of the INSIGHT-100 community

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Real Time Monitors, Inc. Switch Expert™' - alijah


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
switch expert overview

Fault

Configuration

Accounting

Performance

Security

Switch Expert™ Overview

Switch Expert ™ (SE) currently deployed at 80% percent of the INSIGHT-100 community

is a PBX network management tool used by on-site personnel to perform their duties in a

timely manner.

SE follows the Fault, Configuration, Accounting, Performance and Security (FCAPS) model

and provides on-site personnel with a time savings tool that provides point and click access

to compiled PBX system data.

Fault Module: This module processes all system events and alarms produced by the

switching system. This module also incorporates a notification process that notifies

technicians of system problems.

Configuration Module: This module allows privileged users with command line access

with integrated VB scripting through Switch Expert via an AES 128 encrypted connection.

Accounting Module: This module provides ad-hoc Call Detail Recording (CDR) queries

and features call costing via assignable billing cost codes.

Performance Module: This module processes raw switch data 24x7 in half-hour

increments and is used to produce meaningful switch performance reports to include short

and long ACD, Attendant Consoles, Trunk utilization and Quality of Server reports.

Security Module: This module provides toll fraud detection and allows security personnel

to perform security audits on system users. For CS2100 users, SE records every command

Issued to the system by service order or maintenance personnel.

parent child configuration
Parent/Child - Configuration

The Parent/Child configuration enables

the SE children to relay locally

processed Call Detail Records (CDR),

Traffic and System Events to its parent.

If network connectivity is lost between

the SE parent and child, the child will

automatically operate in a fully functional

standalone server mode until the network

resources are restored. In addition to

monitoring all system events, SE

monitors and detects loop contact closures

from external devices such as system

alarm status, environmentals and switch

room access.

real time fault monitoring

Fault

Real-Time Fault Monitoring
  • Intuitive Alarm

Filtering

  • Severity Sorting
  • Ad-hoc Queries on

Historical data

  • Integrated Event

Analyzer

  • Notifications:
  • Email
  • SNMP Traps
  • Modem Paging
  • Multiple Site

Monitoring (NOC)

  • Attachable Event

Notes

  • Detects Loop

Closures

  • Integrated Report

Wizard

secure switch access

Configuration

Secure Switch Access
  • Switch Access
  • Integrated

VB Scripting

  • Supported

Protocols:

  • SSH2
  • Telnet
  • RS232
  • AES 256

Encryption

slide6

Configuration

Network Element Monitor

  • One Windows

Server

  • Monitors up to

100 CS 1000

  • Supported

Modules:

  • CDR
  • Traffic
  • Alarms
  • Protocols:
  • Telnet
  • SSH
real time call accounting

Accounting

Real-Time Call Accounting
  • Ad-Hoc Queries
  • Real-time call

costing updates

  • Definable Rating
  • Scheduled Bill

Delivery via:

Email, FTP and

LAN

  • Master Bill

Rollup Summary

  • Incoming Call

Demographics

  • Integrated Report

Wizard

switch capacities and usage

Performance

Switch Capacities and Usage
  • Trunk Capacities
  • ACD Statistics
  • Console Studies
  • Host Traffic
  • Remote Traffic
  • Short and Long

Term Reporting

  • Automated Report

Scheduling

  • Customer Definable

Reports and Charts

  • Integrated Report

Wizard

qos threshold monitoring

Performance

QoS Threshold Monitoring
  • Records over 44

QoS Statistics

  • Alarms Thresholds:

MOS, Delay, Jitter

RTCP and R-Value

  • Historical Playback
  • Ad-Hoc Queries of

collected QoS data

  • Short and Long

Term Reporting

  • Automated Report

Scheduling

  • Customer Definable

Reports and Charts

  • Integrated Report

Wizard

toll fraud and user access

Security

Toll Fraud and User Access
  • Monitors all SE

Actions

  • Toll Fraud
  • Tracks all CS2100

System Commands

  • Simultaneous

Auth-Code Tracking

  • Customer Definable

Call Limits

  • Email and SNMP

Notifications

  • Integrated Report

Wizard

slide11

Security

IP Intrusion & Notifications

  • Definable IP Ranges
  • Definable Scan
  • Intervals Hourly,
  • Daily
  • Definable Scan
  • Types
  • Integrated Scanning
  • Comparisons
  • Settable Base Line
  • Scan
  • Definable Description
  • for IP Addresses and
  • Open Ports
  • Automated Alarm
  • Notification on New
  • Vulnerabilities
fcaps summary
FCAPS - Summary

Configuration

Switch Expert™

Fault

Accounting

Performance

&

Security