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UNIVERSITY OF ROCHESTER Established 1850. “Anatomy of a Successful IPM program – a Sanitarian’s Perspective” Peter Castronovo, Senior Sanitarian, University of Rochester. Fire Safety Industrial Hygiene (Employee safety) Radiation safety. Pest Control Sanitarian’s Office

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UNIVERSITY OF ROCHESTER

Established 1850

“Anatomy of a Successful IPM program –

a Sanitarian’s Perspective”

Peter Castronovo, Senior Sanitarian, University of Rochester


Eh s components

Fire Safety

Industrial Hygiene (Employee safety)

Radiation safety

Pest Control

Sanitarian’s Office

Hazardous Waste Management

EH&S Components


EH&S reports directly

Senior VP for Administration

So other departments know not to monkey around with us!


Pest control responsibilities
Pest Control Responsibilities

  • Structure (continued)

    • University Properties

      • 6 residential complexes (1,131 dwellings)

      • Other miscellaneous residential/commercial properties

    • Food Service

      • 21 major food preparation centers

      • 200+ minor food prep/food serving kitchens (not including individual student kitchens)


Pest control responsibilities1
Pest Control Responsibilities

  • Structure

    • University of Rochester

      • River Campus (57 buildings)

      • Eastman School of Music Campus (9 buildings)

    • University of Rochester Medical Center

      • Strong Memorial Hospital (736 beds)

      • Ambulatory Care Complex

      • School of Medicine and Dentistry

      • Medical Research Buildings

      • School of Nursing

      • Vivarium (6 floors)

      • Eastman Dental School

      • 25 off-site medical complexes

      • Highland Hospital and associated practices


Pest control responsibilities2
Pest Control Responsibilities

  • “Customers”

    • 20,000 employees

    • 8,000 students

    • 3,000 residents

    • 1,000 inpatients

    • 4,000 outpatients

    • 10,000 visitors

    • 46,000 total


University of rochester s environmental health safety department
University of Rochester’sEnvironmental Health & Safety Department

Pest Control Unit’s Mission Statement

Utilizing a fully Integrated Pest Management (IPM) approach, protect the health & safety of the University Community and property by first preventing structural pest problems from developing, by emphasizing exclusion and proper sanitation, and by minimizing and quickly abating problems that do occur by using industry best practices and environmentally sound methods.


Pest Control Unit Philosophy:

We are Guardians of the environment, rather than simply eliminators of pests.



Exclusion sanitation

EXCLUSION & SANITATION structural pest control industry?


Pcu methodology
PCU Methodology structural pest control industry?

  • Prevent pests from entering the facility

    • “Keep them the hell out!”

  • Deprive them of food and shelter

    • “Keep them homeless and hungry!”

  • Establish a threshold, if able

    • “Tell the customers they’re pansies and live with it!”


Pcu methodology1
PCU Methodology structural pest control industry?

  • Attempt non-pesticide methods to eliminate them

    • “Kill ‘em by stomping!”

  • Use the least toxic pesticides capable of achieving maximum control

    • “Make sure what you use kills the bugs and not the people”


There are a lot of ings in our program
There are a lot of “ings” in our program structural pest control industry?

  • Inspecting

  • Identifying

  • Reading

  • Educating

  • Cleaning

  • Monitoring

  • Enforcing

  • Selling


There are a lot of ings in our program1
There are a lot of “ings” in our program structural pest control industry?

  • Notifying

  • Committing

  • Cooperating

  • Believing*

  • Living*

    * Not only do we and our University customers have to believe in IPM, it has to be a way of working life.


History of pest control unit
History of Pest Control Unit structural pest control industry?

1981 “In-House” unit analysis performed

1982 PCU formed under Environmental Health & Safety Department

Staffing:

  • Manager .25 fte

  • 2 FTE Technicians

    Philosophy: “Use the least toxic pesticides available to achieve maximum control.” Prevention was a component of the program.

    1985 University residential complexes included in service

    One FTE Technician added


History of pest control unit continued
History of Pest Control Unit (continued) structural pest control industry?

By 1995 “True” IPM Program in place

  • No organophosphates

  • No preventative treatments

  • Inspections increased

  • Education increased

  • New Philosophy:

    • Prevention is the most important component of pest control

    • Use non pesticide methods if feasible

    • Use the least toxic pesticides and methods available that achieve an acceptable threshold of control.


History of pest control unit continued1
History of Pest Control Unit (continued) structural pest control industry?

Mid 1995 Staffing:

Cut ½ FTE Technician

1996 Staffing:

Cut ½ FTE Technician

ACF and several off-site medical complexes added

1998 Highland Hospital and affiliated operations added

1999 New Medical Research Building added

2001 MRBX added


Results of u of r ipm program
Results of U of R IPM Program structural pest control industry?

  • Monetary

  • Customer Satisfaction

  • Effectiveness

  • Health & Safety


Monetary results
Monetary Results structural pest control industry?

Staffing

Reduced technical staffing by 33% (one FTE) while adding 20% more space

Savings: $45,000 per year with benefits


Monetary results continued
Monetary Results (continued) structural pest control industry?

Pesticides/Control devices

1994 - $5,438

2002 - $3,563

Savings = $1,875

34.5% reduction not including inflation adjustment. Major services added since 1994 including Highland Hospital, Ambulatory Care Facility and Medical Research Building


Customer service results
Customer Service Results structural pest control industry?

  • Customer Surveys

    • “Ad Hoc”

    • Regular Users


Ad hoc survey grading results
Ad Hoc Survey Grading Results structural pest control industry?

Percentage of “A” grades received within each category

Before true IPM Program


Ad Hoc Survey Grading Results structural pest control industry?

Percentage of “A” grades received within each category

After true IPM Program


Effectiveness results
Effectiveness Results structural pest control industry?

# of complaints/follow-ups


Effectiveness continued
Effectiveness (continued) structural pest control industry?

  • German Roach Monitoring Program

    As a regular part of the pest control program, the PCU monitors roach populations in certain high risk or problem areas such as food service establishments. This helps the unit identify areas that have problems as well as the severity of the problem. It also demonstrates the effectiveness of treatments with the roach program in general.


Roach population monitoring avg trap
Roach Population Monitoring (avg./trap) structural pest control industry?

77% Reduction - Danforth Dining Center


Roach population monitoring avg trap1
Roach Population Monitoring (avg./trap) structural pest control industry?

95% Reduction – Wilson Commons


Health safety results

1990 structural pest control industry?

390 oz. Roach & ant aerosol

378 concentrated oz. Dursban LO

33 concentrated oz. Dursban 2E

1997 – present

0 oz. Roach & ant aerosol

0 oz. Dursban LO

0 oz. Dursban 2E

Health & Safety Results


Results continued
Results (continued) structural pest control industry?

Conclusion – based on hard data:

True IPM Program Yes No

Fewer employees?

Lower pesticide costs?

Better customer satisfaction?

Fewer complaints?

Less follow-ups?

Less roaches in food areas?

Less residual pesticides?

Less risk/mistakes?

Manager sleeps better at night?


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