1 / 4

The QuickBooks Error H202_ How to Fix It_ (1)

QuickBooks Error H202 occurs when a user attempts to switch to multi-user mode, but the server computer hosting the company file is unable to communicate. To fix it, start by ensuring the hosting settings are correct on all workstations and the server. Verify the QuickBooks Database Server Manager is running on the server and use the QuickBooks File Doctor to diagnose and repair network issues. Configure firewall and security settings to allow QuickBooks communication. If these steps don't resolve the error, add the server to the Windows hosts file. Following these measures can typically resto

alicelee
Download Presentation

The QuickBooks Error H202_ How to Fix It_ (1)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. The QuickBooks Error H202: How to Fix It? QuickBooks Error H202 occurs when a user attempts to switch to multi-user mode, but the server computer hosting the company file is unable to communicate. To fix it, start by ensuring the hosting settings are correct on all workstations and the server. Verify the QuickBooks Database Server Manager is running on the server and use the QuickBooks File Doctor to diagnose and repair network issues. Configure firewall and security settings to allow QuickBooks communication. If these steps don't resolve the error, add the server to the Windows hosts file. Following these measures can typically restore multi-user access in QuickBooks. Understanding QuickBooks Error H202 What is Error H202? QuickBooks Error H202 is a multi-user mode error. It signifies that QuickBooks is unable to reach the server or the computer that hosts the company file. This error prevents users from accessing the company file in multi-user mode, disrupting workflow and productivity. Causes of Error H202 Several factors can contribute to QuickBooks Error H202: 1. Incorrect Hosting Configuration: When the hosting settings on the server or workstation are misconfigured, it can lead to Error H202. 2. Network Connectivity Issues: Poor or unstable network connections can prevent QuickBooks from accessing the server.

  2. 3. Firewall Blocking Communication: Firewalls or security software can block QuickBooks from communicating with the server. 4. Damaged .ND File: The .ND (Network Data) file is essential for multi-user mode. If this file is damaged or corrupted, Error H202 can occur. 5. DNS Issues: Incorrect or misconfigured DNS settings can lead to communication issues between QuickBooks and the server. Symptoms of Error H202 When QuickBooks Error H202 occurs, you may notice the following symptoms: ● QuickBooks is unable to switch to multi-user mode. ● Error message: "Error H202: This company file is on another computer, and QuickBooks needs some help connecting." ● Inability to open the company file in multi-user mode. ● Slow performance or frequent disconnections when accessing the company file. How to Fix QuickBooks Error H202 Resolving QuickBooks Error H202 involves several troubleshooting steps. Follow these methods to fix the error and restore multi-user functionality. Step 1: Verify Hosting Settings First, ensure that the hosting settings are correctly configured on all workstations and the server. 1. Open QuickBooks on each workstation. 2. Go to File > Utilities. 3. If you see the option Host Multi-User Access, do not select it. If you see Stop Hosting Multi-User Access, select it. 4. On the server, ensure that Host Multi-User Access is enabled. Step 2: Use QuickBooks Database Server Manager The QuickBooks Database Server Manager helps manage multi-user mode by creating network data files (.ND) for company files. 1. Download and install the QuickBooks Tool Hub. 2. Open the Tool Hub and go to the Network Issues section. 3. Select QuickBooks Database Server Manager. 4. Scan the folder where your company file is stored.

  3. 5. Once the scan is complete, try opening QuickBooks in multi-user mode. Step 3: Configure Firewall Settings Firewalls can block communication between QuickBooks and the server. Configuring firewall settings can help resolve this issue. 1. Open the Control Panel and go to System and Security. 2. Select Windows Defender Firewall. 3. Choose Advanced Settings. 4. Right-click on Inbound Rules and select New Rule. 5. Choose Port and click Next. 6. Select TCP and enter the following ports: ○ QuickBooks Desktop 2020: 8019, 56728, 55378-55382 ○ QuickBooks Desktop 2019: 8019, 56727, 55373-55377 7. Select Allow the Connection and follow the prompts to create the rule. 8. Repeat these steps for Outbound Rules. Step 4: Check DNS Settings Incorrect DNS settings can cause communication issues. Verify and correct DNS settings if necessary. 1. Open Command Prompt and type ipconfig /all. 2. Note down the DNS Servers addresses. 3. Go to Control Panel > Network and Sharing Center. 4. Select Change adapter settings. 5. Right-click on your network connection and choose Properties. 6. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. 7. Enter the DNS server addresses noted earlier. 8. Click OK and restart your computer. Step 5: Create a New Folder for the Company File Creating a new folder for your company file and sharing it can help resolve access issues. 1. Create a new folder on the hosting computer. 2. Move your company file to this new folder. 3. Right-click on the folder and select Properties. 4. Go to the Sharing tab and click Share. 5. Choose Everyone from the drop-down menu and click Add.

  4. 6. Set the permission level to Read/Write and click Share. 7. Open QuickBooks and try accessing the company file in multi-user mode. Step 6: Edit the Windows Hosts File Editing the Windows Hosts file can resolve network-related issues causing Error H202. 1. Navigate to C:\Windows\System32\Drivers\Etc. 2. Open the Hosts file with Notepad. 3. At the end of the file, add the IP address and computer name of the server. 4. Save the file and restart your computer. Conclusion QuickBooks Error H202 can be frustrating, but with the right troubleshooting steps, it can be resolved. By verifying hosting settings, using the QuickBooks Database Server Manager, configuring firewall settings, checking DNS settings, creating a new folder for the company file, and editing the Windows Hosts file, you can fix this error and restore multi-user functionality. Keeping QuickBooks and your system updated will also help prevent future issues. If the error continues, seeking assistance from QuickBooks support is recommended to ensure smooth and efficient operation. Please visit our website: https://www.adviceventure.com/fix-quickbooks-error-code-h202/

More Related