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Rapid Re-Housing Landlord Engagement. CalWORKS Housing Program Kick-Off Vivian Wan September 24, 2014. Abode Services = Housing First. Started as a “shelter provider” Adopted Housing First in 2005 25+ Housing Programs- 980 HH/ night Employees 15 Housing Specialists & 4 Housing Managers

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rapid re housing landlord engagement
Rapid Re-Housing Landlord Engagement

CalWORKS Housing Program Kick-Off

Vivian Wan

September 24, 2014

abode services housing first
Abode Services = Housing First
  • Started as a “shelter provider”
  • Adopted Housing First in 2005
  • 25+ Housing Programs- 980 HH/ night
  • Employees 15 Housing Specialists & 4 Housing Managers
  • Administer $10 Million a year in housing subsidies.
in 2013 abode served
In 2013 Abode Served
  • 4,280 Individuals
  • 5 Rapid Re-Housing Programs for Singles
    • Veterans
    • Family Reunification
    • Collaboration with Probation Department
    • Cities
rapid rehousing 2 clients
Rapid Rehousing - 2 clients
  • Landlord relationships … a balancing act!
staffing structure
Staffing Structure?
  • Housing Specialists vs. Case Mangers?
    • Clear Roles a MUST
    • Prefer roles to be separate
    • There are some amazing case managers who can also cultivate landlords
    • Hard to hold the balance with “2” clients
    • Housing Specialists (or case managers in that role) need to be “salespeople” and understand the business of housing
selling points for landlords
Selling Points for Landlords
  • Guaranteed Rent Payments- the rent check from us for the next XXX months
  • Free Advertising- we can fill your vacant units
  • Case Management and Housing Support- We will be there for you and the tenant
  • Free Inspections- trained staff will help you maintain your property
  • Security Deposits to mitigate risks
reality based housing be creative
Reality Based Housing Be Creative
  • Individual leases still the most utilized, but location is negotiated
  • Living with friends and family, but in a formal lease
  • Roommates- both program participants and others
  • Renting rooms
  • Relocation out of the area
questions from landlords be prepared
Questions from Landlords- Be Prepared
  • How much rent can I charge?
  • Can I charge security deposit?
  • What are supportive services? Why is this person in your program?
  • How much paperwork do I have to do?
  • What happens if the tenant doesn’t pay rent?
  • Inspections? What am I going to have to do?
other potential barriers get ahead of them
Other Potential Barriers… Get Ahead of them…
  • “I don’t deal with Section 8”
  • I had a bad tenant... from a program
  • No third party checks?
  • Corporate says no!
  • Require 3 times the income: rent ratio
important tools for rrh admin
Important Tools for RRH Admin.
  • Sophisticated Income/ Rent Calculation tool
  • Fast Check Processing
  • Targeted Assessment Tool, including “but for” indicators
  • Clear termination and communication procedures to both landlords and participants.
rrh landlord engagement
RRH- Landlord Engagement

If you would like more information, you can contact:

Vivian Wan, Associate Director