Community of Practice

1. Practice Community of Practice Honorah Sullivan Fawzia Rashid Nantanana Wongtanasirikul Robert Vaughan Domain Community

2. Performance Analysis SOURCES The information in this Performance Analysis was gathered from: • Discussions between the client and team members • Research from Journals, CoPs, Case Studies • Consultation with expert faculty at GMU • Online research and literature • Related Texts, Published Studies • Interviews with students and faculty

3. Performance Analysis Project Vision To design an online community of practice for the GMU Immersion Program wherein teachers and students can engage in meaningful participation in an active, cohesive learning environment. Project Mission This vision will inform the specific objective to aggregate project information, course syllabi, journal writings, discussion boards, resources and portfolios accessible from a single interface.

4. STAKEHOLDERS • GMU Immersion Program Students • Instructors for the immersion program courses

5. GOALS • Research and identify components of an online community of practice • Identify opportunities/problems for reducing cognitive load and redundancy in an online CoP interface • Establish links for a community of practice within the context of the GMU Immersion Program

6. DRIVERS • Learner-centered online environment • Establish and maintain a work context • Coursework is interrelated • Aggregate resources in a knowledge management database • Embed knowledge in the interface, support resources, and system logic • Single Point of Entry for resources, discussions and project sharing • Employ consistent use of visual conventions, language, visual positioning, navigation, and other system behavior • Instructors will be able to pose questions of a cross-curricular nature • Search Engine capability • Access to technology tools necessary to perform the tasks

7. BARRIERS • Separate platforms for each course • Current technology does not effectively link the subgroups and classes in discussion forums • Configuration does not offer systems for sharing information • Site licensing for resources such as development tools, software applications • University sanctioned Webct does not offer formal training on its use or adequate technical support. Webct is instructor-centered • Not all platforms have flexibility for portfolios • Difficult to get all the faculty together to discuss ways in which to collaborate on the cross-curricular questions/issues • Immersion students and non-immersion students are mixed in required classes for different GSE program degrees.

8. RECOMMENDATIONS • Create a single point of entry for students and instructors employing consistent use of • visual conventions, • language, • visual positioning, • navigation, and • other system behavior; • Create a forum for resources, discussions and projects with shared workspace for subgroups; and • Aggregate development tools and software applications on the Community of Practice platform so that they become shared tools

9. NEEDS ANALYSIS Compelling Business Need: • Multiple web platforms contribute to: • Inefficiencies • Redundancy • Cognitive Load • Community of Practice Umbrella will offer: • Just in time Knowledge Management • Forum to Exchange Ideas and Expertise • Cross-curricular Discussion Threads • Technology Tools necessary to perform tasks

10. COMMUNITY OF PRACTICE practice practice Communitylearning as Belonging Identitylearning as Becoming practice practice Meaninglearning as Experiencing Practicelearning as Doing (graphic art concept by Linzee Liabraaten, 2003) Learning Based on Social LearningTheory of Situated Cognition

11. COMMUNITY OF PRACTICE Joint Enterprise Mutual Engagement Shared Repertoire

12. SURVEY RESULTS

13. DESIGN

14. MODEL OF CURRENT ENVIRONMENT

15. EDIT-704 Task Use Case 34 steps for 1 course's weekly assignment!

16. EDIT-797 TASK USE CASE

17. BASELINE WORKFLOW

18. MODEL OF PCD CoP ENVIRONMENT

19. DIVERSITY MODEL

20. PROTOTYPE USABILITY GOALS • Provide single point of entry portal for immersion program interface to access all resources, discussion, assignments, syllabi, and project workspace. • Reduce number of access points required for resources and ancillary materials by 90%. • Reduce the number of access points required for syllabi by 75% • Reduce the number of access points required for discussion topic responses by 50% • Reduce the number of access points required for reflections by 50% • Reduce the number of access points required for email by 67% • Reduce the number of access points required for assignment requirements by 75% • Reduce the number of access points required for uploading assignments by 75% • Provide a shared program calendar

21. PROTOTYPE USABILITY TESTS An Iterative Process A Community of Practice has at its foundation communication! • Please find your assignment for EDIT 704 and read the requirements. • Find any additional resources for the 704 assignment completion. • Please post your reply to the hot topic discussion thread. “Basic elements of visual communication are form, content, arrangement, light, and color. The emotions that drive visual communication areseduction - conviction - inspiration.”~val casey

22. HYPERTEXT PROTOTYPE MODEL See if you don’t feel seduced - convinced – inspired that life really could be a whole lot easier!

23. …appropriate for the person The diversity (preferences, interests, values, skills) of the person who must do the work …match the tasks Flow of tasks & processes …contains just enough information (knowledge, data, content) to complete the work Performance Zone