1 / 13

Thoughts on HCI Requirements Elicitation

Thoughts on HCI Requirements Elicitation. Glenn Fink 16 Nov 2004. Agenda. The Projects What Worked What Didn’t Work What’s Hard Work What I Haven’t Tried (Yet) Conclusions. The Projects. AVO HUD Workload Monitoring Visualization Network Eye. AVO HUD. Workload Monitoring.

Download Presentation

Thoughts on HCI Requirements Elicitation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Thoughts on HCI Requirements Elicitation Glenn Fink 16 Nov 2004

  2. Agenda • The Projects • What Worked • What Didn’t Work • What’s Hard Work • What I Haven’t Tried (Yet) • Conclusions

  3. The Projects • AVO HUD • Workload Monitoring Visualization • Network Eye

  4. AVO HUD

  5. Workload Monitoring

  6. Workload Monitoring

  7. Network Eye

  8. Network Eye

  9. What Worked • Semi-structured interviews • HCI Experts • Domain Experts • Expert Users • Audio recording, taking notes afterward • Paper and PowerPoint prototypes

  10. What Didn’t Work • Transcribing audio interviews verbatim • High-fidelity prototypes • Never meet user expectations • Result in discussion of meaningless features • Changing the interview protocol during the study • This may not be avoidable in exploratory studies

  11. What’s Hard Work • Distilling quantifiable facts from semi-structured interviews • Making sure users understand low-fidelity prototypes the same way you do • Written interviews • Requires follow-up live interviews • You may never get the results

  12. What I Haven’t Tried (yet) • Broad Surveys • Lab-based Studies • Diary Studies • Field studies (tag-along)

  13. Conclusions • Research is always hard! • It’s relatively easy to: • Schedule interviews • Take notes • Get a good feeling for the subject • It’s relatively hard to: • Talk on the same wavelength as your subjects • Distill useful facts from interview notes • Write up your findings coherently

More Related