5 tour operators and sustainability
Download
Skip this Video
Download Presentation
5. Tour operators and sustainability

Loading in 2 Seconds...

play fullscreen
1 / 25

5. Tour operators and sustainability - PowerPoint PPT Presentation


  • 95 Views
  • Uploaded on

5. Tour operators and sustainability. Why is it relevant? Growing consumer demand / expectation Presure from society (e.g. NGO‘s) Reputation of company (risks) Being an attractive company for employees Sustainable companies perform better !  Corporate Social Responsibility (CSR).

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about '5. Tour operators and sustainability' - alexa


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
5 tour operators and sustainability
5. Tour operators and sustainability

Why is it relevant?

Growing consumer demand / expectation

Presure from society (e.g. NGO‘s)

Reputation of company (risks)

Being an attractive company for employees

Sustainable companies perform better !

 Corporate Social Responsibility (CSR)

2 tour operators and sustainability
2. Tour operators and sustainability

Standards and logo for sustainable suppliers

  • Common TO sustainability standards for Hotels
  • Logo’s in catalogues

2009 

15 % increase

slide4
European Tour operator associations expect their members to work towards sustainability

ANVR, Netherlands

 FTO / ABTA, UK

 ABTO, Belgium

 ASR, Germany

 ASTOI, Italy

4 tour operators and sustainability
4. Tour operators and sustainability
  • Areas of management / influence
  • Internal management (environment, social)
  • Product development (selecting suppliers)
  • Suppliers and Sustainability (motivating suppliers)
  • Co-operation with destinations
  • Customer communication
slide6
Travelife

supports an integrated and efficient

introduction of sustainability within

Tour operators

5 tour operators and sustainability1
5. Tour operators and sustainability

Travelife instruments and tools:

A. Management system

B. Training

C. Suppliers Sustainability System

D. Reporting

E. Market place

slide8
A. Travelife management system

Commitment & Capacity building

Baseline

assessment

Reporting

Sustainability

Policy declaration

Monitoring

Action planning and implementation

4 tour operators and sustainability1
4. Tour operators and sustainability
  • Travelife obligatory requirements

 Sustainable tourism co-ordinator

 Training / qualification

 Policy statement

  •  Obligatory actions
  •  Forbidden products and services

 Standardization in reporting

4 tour operators and sustainability2
4. Tour operators and sustainability
  • B. Travelife Training

 Online training

Including best practices

Online exam and Travelife certificate

English, Dutch and Spanish

4 tour operators and sustainability3
4. Tour operators and Sustainability

C. SuppliersSustainability System

Standards for suppliers (e.g. Hotels)

140 Social and environmental criteria

Certification system

Common data-base (all suppliers)

“green” logo’s in catalogues

slide14
www.its4travel.com

Feedback

Travelife handbook

slide16
Common TO logo for sustainble products

First Choice

Winter 2008

Virgin Holidays

Winter 2008

4 tour operators and sustainability4
4. Tour operators and sustainability
  • D. Action planning and reporting

 Based on 150 different solutions

  • Yearly reporting to the TO association
  • Online
internal management social
Internal management: social
  • Action planning and reporting
  • Trade union membership
  • Formal contracts
  • Healthcare insurance
  • Pension funds
  • Education opportunities
  • No discrimination
  • Preference for local staff
  • Complains procedure for staff
internal management environment
Internal management: environment
  • Action planning and reporting
  • Promotional materials of sustainable paper
  • Sustainable purchasing
  • Energy reduction
  • Waste reduction and recycling
  • Water saving
  • Soft Mobility
  • Staff training and awareness raising
supply chain management
Supply Chain Management
  • Action planning and reporting
  • Prefer environmentally friendly transport
  • Carbon compensation by suppliers
  • Prefer with sustainable accommodations
  • Prefer local restaurants
  • Chose excursions supporting local communities
  • Activities comply with sustainability standards
costumer communication
Costumer Communication
  • Action planning and reporting
  • Communicate your sustainability policy
  • Inform about do’s and don’t in the destination
  • Provide code of conducts to clients on sensitive activities
  • Inform clients about carbon compensation opportunities
  • Inform about illegal souvenirs
  • Promote client donation to local projects
4 tour operators and sustainability5
4. Tour operators and sustainability

E. Travelife Market Place

 European tour operators are actively looking for “sustainable” partners & suppliers

 Global overview of existing “sustainable” suppliers

 Accommodations, excursions, incoming tour operators

slide25
Distinguish yourselve from competitors and be ready

for the future….

….take sustainability seriously

We can support you !

ad