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Safe Campus Best Practices to provide a Safe & Secure Learning Environment
Emergency Preparedness Planning Campus / Classroom policies Systems integration One Size does not fit All… For true Campus Safety, we must define and employ multiple layers of tools, leveraging all the resources we have available Best Practices begin with: Managing Chaos Response Coordination • Campus Security • Local First Responders • State/Federal Agencies Devices for Notification • Students • Faculty • Administration • Guests / Visitors A “safe campus” is not just reacting to an event through mass notification. To provide a safe campus you must be aware of the event ASAP, coordinate / collaborate with Emergency Response Teams, and deliver a unified message to both personal and campus devices. For More Information on Best Practices: http://connect.educause.edu/term_view/Emergency+Preparedness+Plans http://connect.educause.edu/term_view/Emergency+Notification+Systems
Safe Campus Environment Best PracticeAwareness 3 key components • Awareness of an event • Integration of: • Safety alarms • Security alerts • Panic alarms • 911 Calls • Response coordination – administration, campus security, public first responders • Campus notification
Safe Campus Environment Best PracticeResponse Coordination 3 key components • Awareness of an event • Response coordination – administration, campus security, public first responders • Emergency Location • Instant, real-time collaboration • Conference Landlines, wireless phones, land-mobile radios • Application / document sharing (ex: building floor plans, surveillance cameras) • Campus notification
Safe Campus Environment Best PracticeCampus Notification 3 key components • Awareness of an event • Response coordination – administration, campus security, public first responders • Campus notification • Single message or multiple • Community wide or just to affected parties • On and off campus • Multi-modal • Text • email • Voicemail • Building intercoms • SMS • Instant Message • NTSC TV • Digital Signage
Solution components for Campus Safety Awareness • Phone switch integration with security / safety devices (alarms, cameras, etc.) • Phone switch supporting GSM/WLAN voice traffic • WLAN supporting VoWLAN • 911 Call Snooping / Conferencing Coordination with First Responders • E-911 – location communication • First responder conferencing and coordination software • Land-Mobile Radio integration appliances Multi-vector Campus Notification • Overhead speakers • Digital Signage – LED/LCD marquees • Hand set LCDs • Hand set speakerphone announcement • NTSC or IPTV • Emergency Notification Software (Connect ED, Xtend, Genesys, etc.)
Unauthorized entry Safe Campus Solution ComponentsAwareness Step One – Become aware of the event as soon as possible Integration with Security / Safety systems IP Video Surveillance OmniPCX Enterprise Door / Window breach Alarm Server Safety Device Alert IP Video Surveillance Fire Alarm – 2nd Floor Hartman Dormitory Fire Smoke Panic CO alarm
Local Exchange Carrier Mobile Network 911 call Conference Safe Campus Solution ComponentsAwareness Step One - Become aware of the event as soon as possible 911 Call Snooping / Conferencing Off Campus On Campus PSAP Campus IP Network OmniPCX Enterprise Essential personnel notified
Ethernet LED Board Located in Security Office Security Monitoring Safe Campus Solution ComponentsCoordination Step Two - Coordinate location with first responders E-911 7639 - 911 Building 2, 4th Floor, Room 2128 911 Dialed Caller (Ext 7639) IP Verification Engine Instant Message Notification (x) Ports Digital Display Set Digital Line Wide Area Network (4) Analog Lines OmniPCX Enterprise UPS Enterprise Alert Engine Network Printer Mapped DID to PSAP PSDN And E911 Database (2) 911 CAMA Trunks
Safe Campus Solution ComponentsCoordination & Collaboration Step Two - Coordinate and collaborate with first responders Decide on appropriate action
Safe Campus Solution ComponentsMulti-vector Campus Notification Messaging Step Three - Create and broadcast campus notification message SMS PSTN OmniPCX Enterprise voice mail Internet Emergency Notification Software / Server email LCD Text ALU Phone My Teamwork Server ALU Phone Announce Analog / IP Loudspeaker Natural Gas Leak – Hartman Hall… Avoid Digital Signage
Alcatel-Lucent – The Safe Campus Solution Provider Managing the chaos of an emergency Step 1 – Awareness of the event Step 2 – Coordination, collaboration, decision Step 3 – Message broadcast Only Alcatel-Lucent has the tools to support Schools and Universities campus-wide safety!