1 / 16

Chapter 2

Chapter 2. Multicultural Therapeutic Communication. Developing Cultural Communication. Define culture Define cultural communication Promote multicultural communication Knowledgeable of beliefs, values Develop techniques Recognize barriers. Barriers to Therapeutic Cultural Communication.

alea-hall
Download Presentation

Chapter 2

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 2 Multicultural Therapeutic Communication

  2. Developing Cultural Communication • Define culture • Define cultural communication • Promote multicultural communication • Knowledgeable of beliefs, values • Develop techniques • Recognize barriers

  3. Barriers to Therapeutic Cultural Communication • Lack of knowledge • Fear, distrust • Racism • Bias, prejudice, ethnocentrism • Stereotyping

  4. Barriers • Healthcare rituals • Language • Perceptions, expectations

  5. Therapeutic Response • Approach client slowly, respectfully • Create culturally comfortable environment • Listen to client, observe culture • Validate, ask questions • Recognize nonverbal gestures, mannerisms

  6. Purnnel’s Cultural Domains • Body language, content, comfort zone • Role extended family, principle caregiver • Pain, expectations, focus on health care • Practitioner perception, gender • Use of prayer, meaning of life

  7. Cultural Diversity Manifestations • Low-context communication • High-context communication • Care giving structure, HIPAA • Time focus • Religion versus race, physical appearance

  8. Examples of Cultures • Caucasian, Western • African American, Western • Black, African or Caribbean • Asian • Native American, South Sea Island • Hispanic and Latino

  9. Religion-Based Cultures • Judaism • Sabbath, kosher food, Passover • Hinduism and Buddhism • Vegetarian, fasting, modesty • Muslim • Non-pork, daily prayers, decisions

  10. Medical Interpreters • Cultural broker, cultural facilitator • Legal use of interpreters • Best use of interpreters • Role of clients, physicians, health professionals

  11. User Guidelines for Interpreter • Introduce interpreter • Be brief yet complete • Discuss confidentiality • Allow time for client, interpreter to think • Be sensitive of cultural differences • Continued use of same interpreter

  12. Therapeutic Response • Assess if interpreter is needed • Discuss causes of illness: if, how treated • Ascertain use of holistic or folk medicine • Continue use of holistic or folk medicine, if possible

  13. Western Medicine • Bacterial, viral cause • Diagnosis by • Scientific tests • Observation of client symptoms • Treatment by • Surgery • Medications

  14. Holistic Medicine • Personal accountability for one’s health • Body’s ability to heal itself • Balance of mind, body, spirit with environment • Treatment modalities • Acupuncture, biofeedback • Folk medicine, meditation, yoga

  15. Oriental Medicine • Body balance of energy, opposing states • Practiced in home, religious settings • Home remedy medications • Unlikely to share folk medicine usages • Treatment modalities

  16. Folk Medicine • Home remedy medication handed down • Some harmless, others dangerous • Practiced in homes, religious settings • Treatment modalities • Prayer, use of holy water, oil • Wear charms, bracelets • May not share treatments tried

More Related