(3) Supplying medication. The supply of medication has always been a core role for the pharmacist. The importance of the supply function is underlined by the definition of dispensing as an essential service in pharmacy
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Pharmacist based ‘front of house’ to interact directly with clients. Pharmacisthas access by laptop to patient medication records and a good view of theentire pharmacy. Any acute ‘waiting’ prescriptions are passed directly to thepharmacist for checking.
The overall design of a dispensary should depend on the type of dispensingthat is taking place.
To ensure a smoothprescription process the member of staff receiving a prescription shouldbe able to:
take any prescription charge that is due or deal with any exemptionprescription queries. In practice this will mean that the member of staffshould be able to recognize contraceptive items that are exempt fromprescription charges and items that attract a multiple prescription charge,and be fully aware of the procedure for completing the back of theprescription form. Point-of-dispensing checks act as an importantdeterrent for patient fraud and have contributed to a 60% reduction inpatient prescription fraud in recent years. It is vital that the member ofstaff receiving a prescription is fully aware of theprocedures involved inchecking exemption from prescription charges.
The clinical check involves interpreting the wishes of the prescriberand making a pharmaceutical assessment of the prescription.
Any queries about the prescription should be highlighted at this stageand the prescriber contacted for further clarification or information.