slide1 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Content PowerPoint Presentation
Download Presentation
Content

Loading in 2 Seconds...

play fullscreen
1 / 22

Content - PowerPoint PPT Presentation


  • 129 Views
  • Uploaded on

Core qualifications and identity in business and administration occupations in Germany Findings from a research project on all recognized training occupations in that field Dr. Franz Kaiser

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Content' - alden


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Core qualifications and identity in business and administrationoccupations in GermanyFindingsfrom a researchproject on all recognizedtrainingoccupations in thatfield

Dr. Franz Kaiser

Conference: Policies and labourmarketdemands –Challenges and opportunitiesfor VET 23-24 May 2012; Sweden/Åland 2012

content
Content
  • The German VET-System – 350 trainingoccupations – Swedishtrainingprogrammes
  • Project context, objectives and approach
  • Whathistorycantellusaboutbusiness and administrationoccupations and identity
  • Results of a contentanalysis of trainingregulations
  • Similarities and differences in theoccupations
  • Key skillsforb&a-occupations

Dr. Franz Kaiser, Federal Institute for VET, Germany

actual developments in the labour market and responses
Actualdevelopments in thelabourmarket and responses
  • Risingdemandforb&a-qualifications and occupations
  • In the last 15 yearswedeveloped 12 newoccupations in thefield of b&a-services

Training contracts

production

service

Dr. Franz Kaiser, Federal Institute for VET, Germany

main targets and approach of the project
Main targets and approach of theproject
  • Systematisation of a&bapprenticeshiptraining and advancedtrainingoccupations
  • Development of a theory of identity, thinking and acting in a&boccupations
  • Developing a methodologyforoccupationalresearch
  • Learning frommodels of structuringa&boccupations in other countries (Austria, Switzerland, Sweden)
  • Provide innovative impulsesforthestructuraldiscussion of occuptionalgroups and families

Dr. Franz Kaiser, Federal Institute for VET, Germany

functions and dimensions of beruf
Functions and dimensions of „Beruf“

Dr. Franz Kaiser, Federal Institute for VET, Germany

main targets and approach 2
Main targets and approach 2

Core qualifications and identity of business and administrationoccupations

Sociology

  • of industry and

assistent-work

Content Analysis of trainingregulations of a&b-occupations

Necessaryqualificationsfrom a perspective of Business education

History of merchants- and tradersqualificationsfromtheMiddle Ages until 1920

Dr. Franz Kaiser, Federal Institute for VET, Germany

slide7
From a dispisedoccupationto professional policy and politicalinfluenceorunionorganizedworkers

Travellingsalesmen

Settledmerchants (Hanse)

Merchants and nobility(influence in goverment and policy)

The qualification and tasks of administrative and salesassistantsaredeterminatedbythedelegation of managementtasks and functionsfromtheemployertotheemployees

Manufacturer (industrial)

commercialemployeeas a massphenomen

Hour of birthforsociology of industry

Dr. Franz Kaiser, Federal Institute for VET, Germany

slide8

Historical body of knowledgeformerchants

Geschäftsgrundsätze, wie Einkauf, Verkauf, Verträge, Preis, Mengen, Absatz, Markt, Zahlungs- und Kreditwürdigkeit, Kredite, Prozent-, Zins-, Diskont- und Terminrechnung, Effekten und Devisen, Börse, Börsengebräuche, Fakturierung und Mahnung, Wechsel

Rechtskunde, Umgang mit Notaren

Handels- und Dokumentationstechniken, wie Schreiben, Rechnen, Buchungstechniken

Rhetorik, Abfassen von Briefen, kaufmännische Korrespondenz, Kalligraphie, Orthographie, „Tachygraphie“ (Kurz-) und „Cryptographie“ (Geheim-)

kaufmännische Arithmetik, kaufmännisches Rechnen (auf den Linien), Buchhaltung ab 16 Jh., Doppik

Steuern und Abgaben (Merkantilismus)

Warenkenntnisse, elementare Warenkunde, Warenkalkulation

Lagerung, Pflege, Verpackung, Kontrolle des Warenbestandes, Lagerordnung Maß-, Gewichts- und Gütevorschriften

Transportwege, Transportmöglichkeiten, Handelsgeographie

Handelsgebräuche, handels- und zollrechtliche Beschränkungen

Sprachkenntnisse (Italienisch, Französisch etc.) im Rahmen der Auslandslehre

kaufmännisches Denken, wie Erlös, Kosten, Nutzen, Waren- und Preisbeobachtung

Umgang mit Währungen

Umgang mit Versicherungen

Probleme bei der Gründung und Auflösung von Handelsgesellschaften, Konkurs, Sanierung

Welthandelslehre, überseeische Handelsplätze (für Großhändler)

Umgang mit Kommissionären, Maklern, Spediteuren, Fuhrleuten, Bankiers (für mittleren Kaufmann)

Umgang mit Kunden (Anstandslehre)

Historien- und Sittenlehre

Logistics / Knowledge of goods

Kommunication / written and spokenlanguage,

Business accounting / budgetplanning and finance

Holger Reinisch

Cultural, political, legal conditions and traditions

Dr. Franz Kaiser, Federal Institute for VET, Germany

knowlegde about identity of commercial assistants in sociology
Knowlegdeaboutidentity of commercialassistants in sociology
  • Study by Lederer (1920s): Orientation tomiddleclass / susceptibilitytofascism
  • Continuity in theorientation - Dahrendorfs „White collarworkers“ (1959) ‚wrongclassconsciousness‘
  • Loyalitytotheeconomicinterests of theemployer and thecompany (1970s)
  • Contributionorientated and orientatedtowardsself-realisation, not towardsbenefit and wages (2000)
  • Dividebetweenmoreworker and unionorientation on theonehand and „entreployee“ orientation on theother (Voss/Pongratz 2005)

Iftheywork in jobsfacingdequalification (workingbelowtheirqualificationlevel), most of them in back offices, withcompetition in international labourmarkets, theygiveuptheir traditional loyality.

Iftheyhave wider latitudetoact, mostly in cooperationwiththecustomers, theyacceptflexibilisation of work, time and feellike an employer.

Thomas Haipeter

Dr. Franz Kaiser, Federal Institute for VET, Germany

approach for the content analysis of training regulations
Approach forthecontentanalysis of trainingregulations

Differentiation of texttypes

SelectingtheOccupations

Differentiation of contentand fields of activity

Investigation of similaritiesand differences

Development of a set of categories

Common

Qualifications

Specific

Needs

Dr. Franz Kaiser, Arbeitsbereich 4.2 Ordnung der Berufsbildung Kaufmännisch-betriebswirtschaftliche Dienstleistungsberufe und Berufe der Medienwirtschaft

6. BIBB-Berufsbildungskongress 2011, Dr. Franz Kaiser Folie Nr. 9

findings of the training regulations analysis 1
Findings of thetrainingregulations‘ analysis 1

Dr. Franz Kaiser, Federal Institute for VET, Germany

slide12

Findings of thetrainingregulations‘ analysis2

LargeDeviation

6. BIBB-Berufsbildungskongress 2011, Dr. Franz Kaiser Folie Nr. 11

Dr. Franz Kaiser, Federal Institute for VET, Germany

common qualification fields in order of their significance
Common qualificationfields (in order of theirsignificance)

Administrative supervision, control and accounting

Sales, consultancy, customersupport and distribution

Information and communication

Law and Contract Management

Organization of enterprises

Logistics and transport

Global economicframework

Human ressourcesmanagement

Purchasing (not included in all regulations)

Dr. Franz Kaiser, Federal Institute for VET, Germany

slide14

Characteristics of a&boccupations I

Economicprinciples: Commercial assistantsaremarkedbymakingdecisionsbetweencosts and achievingthegoals

Intermediaryagents: Commercial assistantsbuildbridgesbetween: Enterprises and customers, B2B, Planing and production and service.Theyareagentsfor: Goods, money, information, services.

Frameworks: Commercial assistantstakingexternalfactorsintoaccountfortheiractivities. Especiallymarket,policy and law.

Dr. Franz Kaiser, Federal Institute for VET, Germany

slide15

Characteristics of a&boccuptions II

Identities

Efficiency-increaser

Interface- and socialdesigner

Processanalyst and-designer

Translater and agent

Facilitator

Informationbroker

Commitment-builder

Activityfields

  • Accounting and calculation
  • Cooperation, Communication
  • Organisation
  • Logics und Languages
  • Service
  • Documentation und Search
  • Purchasing,Selling, Contractstructuring

Dr. Franz Kaiser, Federal Institute for VET, Germany

Das GUK-Projektteam BIBB Arbeitsbereich 4.2

slide16

Differentiation (a&bactivities)

Hierarchy and decisionmaking

Business Processes and internal functionalities

Management

Independent Providers

Accounting

Head of a Department

Key and Support Processes

Employee

Marketing and Sales

Group Management

Human Resource Management

Standard Administration

Organisation

Trade

SocialFunction

Industry

Finance

Health

Public Services

Dr. Franz Kaiser, in Anlehnung an Kutscha 1976

thanks and contact
Thanks and contact

Artikel

  • Brötz; Schapfel-Kaiser: Gemeinsamkeiten in kaufmännischen Ausbildungsberufen ermitteln Zwischenergebnisse einer computergestützten Dokumentenanalyse, in BWP 4/2010
  • Brötz; Kaiser: Vom Monoberuf über Flexibilisierungskonzepte zum Individualberuf? Wenn Berufsbildungsforschung ihren Gegenstand zu verlieren droht. In: Reinisch / Frommberger : Berufliche Bildung durchlässiger gestalten. Bonn 2011

Herausgaben im Rahmen des Projektes

  • Brötz; Schapfel-Kaiser (Hrsg.) Anforderungen an kaufmännisch-betriebswirtschaftliche Berufe aus berufspädagogischer und soziologischer Sicht Bonn 2009
  • Haipeter: Kaufleute zwischen Angestelltenstatus und Dienstleistungsarbeit – eine soziologische Spurensuche. Wissenschaftliches Diskussionspapier des BIBB
  • Reinisch (Götzl): Geschichte der kaufmännischen Berufe. Wissenschaftliches Diskussionspapier des BIBB

Projekthomepage:http://www.bibb.de/de/wlk52110.htm

Kontakt: Dr. Franz Kaiser;kaiser@bibb.de;: 0049 228 107 1329

Tack försittamedörenenpå spänn sattThanksforattention

thanks and contact1
Thanks and Contact
  • Functions/ Skills andKnow-How (Products and Services)
  • Waysofthinkingand Business Manageerknowledge (Accounting/Controlling)
  • SpecificProcessControll (Company Structure, Work and Business Processes)
  • Skills attheinterface (Human Recourses, Law, Taxes, Economics)
  • Customer Integration (Prosument, Social Media)
slide19

Differences in theOccupation-family „Finance“

Investment fundspecialist /

/ Bank clerk

Insurance and financialservicesbroker

Probertyagent

Dr. Franz Kaiser, Federal Institute for VET, Germany

examples of recognized training regulations
Examples of recognizedtrainingregulations
  • Insurance and financialservicesbroker
  • Agent in marketingcommunication
  • Legal assistant
  • Automobile businessadminstrator
  • Freight forwarding and logistics services clerk
  • Industrial clerk
  • Bookseller
  • Tourism and leisureagent
  • Clerk in publicadminstration
  • roundabout 55 trainingregulationsforb&a-occupations,most of themwith a sector- orproduct-specificprofil