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Efficient Phone Communication: Connecting with Distant Contacts

In today's interconnected world, reaching out to people far away can be done through various means such as letters, emails, internet chatting, or phone calls. Among these, phone calls often prove to be the most effective method. This guide covers the essentials of making and answering phone calls, introducing key sentence patterns that facilitate smooth communication. Engage in practical exercises with dialogue practice and role-playing scenarios, including how to handle real-life situations like making appointments and managing misdialed numbers. Enhance your phone communication skills today!

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Efficient Phone Communication: Connecting with Distant Contacts

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  1. Exit 3 People and Places

  2. How do you contact people who are far away? • Letters? • E-mail? • Internet chatting? • Go to visit them in person? • Phone call? Making a phone call might be the most efficient way.

  3. How to make an efficient phone call making a call & answering a call The operator The caller The receiver

  4. Sentence Patterns • Hello, this is ….. Speaking. • May I speak to ……, please? • I ‘d like to speak to ……,please. • May I ask who is calling? • Who ‘s that (speaking)? • Hold the line, please. • Hold on, please. • Wait a moment, please.

  5. Task 1:Substitute Dialogue Practicing • 1. All the students work in pairs to practice the dialogues using the scene pictures below the model dialogue. • 2. Three pairs come to the platform to show the whole class their dialogues.

  6. Task 2 : Role Playing Backgrounds : • Mary is the secretary of a clothes factory. She is phoning the exhibition company in New York to arrange a meeting with Mr. Jack, who is in charge of an clothes exhibition. • Mary doesn’t have Jack’s mobile number, so she just calls his office.

  7. Jack is not in the office and Jane, his colleague, answers the phone. • Mary gets Jack’s mobile number from Jane and try to call him directly. • Mary dials the wrong number to Jay at first. • Mary makes another call , reaching Jack successfully and setting the appointment.

  8. Two Groups will be asked to do the role playing. • Each group shall send 4 members .

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