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Implementation in two phases

Implementation in two phases. CSR Network. The existing CSR network shall be utilised to a large extent The existing CSR network shall be aggregated at a central place in the SSA and shall be connected to the MPLS cloud separately

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Implementation in two phases

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  1. Implementation in two phases

  2. CSR Network • The existing CSR network shall be utilised to a large extent • The existing CSR network shall be aggregated at a central place in the SSA and shall be connected to the MPLS cloud separately • Only in some places where there is no existing CSR Network and where transmission links are a problem, CSR network is connected to the exchange routers. • Broadband VPN network may be used whereever necessary

  3. Networking • Reliable Transmission Media is Required. • Maintenance of the transmission links Connecting Datacentre with MPLS shall be made over to the Concerned Regions • Existing maintenance incharges shall continue to maintain the links connecting the SSAs to the nearest MPLS node and the links connecting different exchanges

  4. Networking(Contd..) • Bandwidth between Aggregation Router to MPLS shall be E3/ STM1 • Backbone Routers in DC shall be connected to two MPLS nodes, each connectivity shall be 1Gb • This connectivity shall be extended through TWO nos. of STM16 rings – to connect to two nodes. • STM-16 equipment (CPE) with a provision to have 1Gb port should be installed at DCs • The entry and exit routes of OF cable within the DC premises should be different. • Internet Routers in DC shall be connected to two NIB nodes, each connectivity shall be E3/STM1

  5. NIB Node Details (North)

  6. NIB Node Details (West)

  7. NIB Node Details (South)

  8. NIB Node Details (East)

  9. S. No. Item Tender Qty Finalised Quantity Qty Ordered Ambala Chandi garh Dehra dun Jammu Luck now Meerut Shimla 1 Exchange Router 1075 10 16 5 11 17 12 13 90 2 Managed Ethernet Switch (24 Ports) 1075 6 16 5 13 23 6 4 80 3 Ethernet Extender (One Pair) 270 0 4 0 24 20 5 4 60 4 Remote Router 805 0 0 0 10 5 12 5 35 5 Ethernet Switch (Unmanaged, 16 Ports) 1075 4 5 2 16 15 8 9 65 6 Aggregation Router 127 2 2 2 2 1 2 11 7 Additional Module (4 ports E1) for AR 254 0 4 6 8 Additional Module (1 port E3) for AR 127 0 9 Central Router 23 1 1 1 1 4 10 Additional Module (4 ports E1) for CR 46 1 3 6 11 Additional Module (1 port E3) for CR 46 0 12 Additional Module (STM-1) for CR 23 2 2 2 2 2 2 14 Finalised Requirement of N/W Equpt (North)

  10. S. No. Item Tender Qty Finalised Quantity Qty Ordered Ambala Chand-igarh Dehra-dun Jammu Lucknow Meerut Shimla 1 MTE for E-10B 51 2 8 0 0 3 3 18 2 CES for C-DoT 431 7 0 1 8 1 4 11 35 3 IP Phones 766 20 15 10 10 22 20 10 112 4 Workstations (PCs) 1148 25 20 15 16 27 15 14 200 5 MS office 25 20 15 16 27 15 14 200 6 Anti-Virus for Workstations 4290 25 20 15 16 27 15 14 200 Finalised Requirement of N/W Equpt (North)

  11. Finalised Requirement of N/W Equpt (West)

  12. Finalised Requirement of N/W Equpt (West)

  13. Finalised Requirement of N/W Equpt (South)

  14. Finalised Requirement of N/W Equpt (South)

  15. Finalised Requirement of N/W Equpt (East)

  16. Finalised Requirement of N/W Equpt (East)

  17. Preparedness of switches • Readiness of the switches for 100% CDR generation for all the calls. • Availability of at least one week CDR storage capacity in the switches. • Availability of X.25 interface for pulling the CDR files. • Speed of data transfer of X.25 interface to be minimum 64 Kbps. • Conversion of all CDOT RAX switches and standalone CDOT SBM switches to ANRAX and RSUs. • Software upgradation of C-DoT MBMs to 2_2_1_9. • Standardization of the values of the Subscriber parameters.

  18. Preparedness of switches (North) SSA: Meerut

  19. Preparedness of switches (North) SSA: Meerut

  20. Preparedness of switches (North) SSA: Lucknow

  21. Preparedness of switches (North) SSA: Lucknow

  22. Preparedness of switches (West) SSA: Ahmedabad

  23. Preparedness of switches (West) SSA: Ahmedabad

  24. Preparedness of switches (West) SSA: Bhopal

  25. Preparedness of switches (West) SSA: Bhopal

  26. Preparedness of switches (West) SSA: Jaipur

  27. Preparedness of switches (West) SSA: Jaipur

  28. Preparedness of switches (West) SSA: Kalyan

  29. Preparedness of switches (West) SSA: Kalyan

  30. Pending CDoT conversions (North)

  31. Pending CDoT conversions (West)

  32. Pending CDoT conversions (South)

  33. Pending CDoT conversions (East)

  34. POC SSAs – PCs & Antivirus status • All PCs should have Win XP or Win 2000; Should have a browser. • All SSAs should ensure valid and updated anti-virus running on PCs • If necessary old PCs may be replaced with New PCs of required config • All Dumb terminals working for DQ, FRS etc should be replaced with PCs • SSAs have to procure work station PCs for any newly planned CSCs • If any CDMs/Touch screens are provided in the SSAs, details about connectivity, configuration, Integration of software etc may be intimated.

  35. S. No. SSA Billing Commercial DQ FRS 1 AMBALA Trichur Integrated with Trichur COSS Integrated with Trichur 2 CHANDIGARH DOTSOFT DOTSOFT DOTSOFT DOTSOFT 3 DEHRADUN DOTSOFT DOTSOFT DOTSOFT/ Commandir Commandir 4 JAMMU DOTSOFT DOTSOFT DOTSOFT DOTSOFT 5 LUCKNOW Trichur COSS Commandir COSS 6 MEERUT DOTSOFT DOTSOFT DOTSOFT Commandir 7 SHIMLA Trichur CCMS CCMS CCMS POC SSAs – Existing Software Applications (North) All India Status – Dotsoft in 183 SSAs; Trichur in 147 SSAs out of 334 SSAs

  36. POC SSAs – Existing Software Applications (West)

  37. POC SSAs – Existing Software Applications (South)

  38. POC SSAs – Existing Software Applications (East)

  39. POC SSAs – Data cleansing issues • Customer data across various systems such as Billing, Commercial, FRS and exchange data shall be cross checked to see that there is uniqueness in the data • Existing customer data shall be purified by removing duplicates etc. Customer categories shall be properly identified and mismatches corrected. • Finalisation of closed cases should be completed and Special drive should be taken to clear Outstanding cases by setting up HPCs

  40. POC SSAs – Data Collection items • All existing connections of a Customer (office, home, Mobile, LC shall be obtained as far as practicable for creation of unique customer ID • Group id can be a corporate id or family id • Corporate id/Family id shall be created for corporate groups/Families where in customer ids may be a subset. • Mobile (even if non-BSNL) and e-Mail of the customer should be taken for SMSing/ eMailing the customers any service related information/issues

  41. Call Centres in CDR Tender • Procuring the call centre equipment: • IP EPABX • IVRS • CTI • ACD • IP Phones • Circles to procure PCs for call centre positions (if required)

  42. Responsibility matrix • Zonal Coordinators: • Coordination with Civil and Electrical • Coordination with SIs • Coordination with NIB • Coordination with Telecom Regions • Coordination with other circle coordinators • Receipt and maintaining stores of Data centre

  43. Responsible matrix (Contd..) • Circle/SSA Coordinators: • Preparation of switches for CDR Project • Upgradation of PCs whereever required • Anti-virus • Making Available Transmission links for Project rollout • Maintenance of CSR and Switch (CDR) network • Maintenance of Call centre • Receipt and maintaining stores

  44. Status of Switch Detail entry in CDR Portal

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