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Day 4 Problem Solving & Decision Making

Day 4 Problem Solving & Decision Making. WB2011. Objectives. Understand the relationship between problem solving and project management Analyze a problem and use a systematic problem-solving process Put into action the skills and ideas you have learned during the course

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Day 4 Problem Solving & Decision Making

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  1. Day 4Problem Solving & Decision Making WB2011

  2. Objectives • Understand the relationship between problem solving and project management • Analyze a problem and use a systematic problem-solving process • Put into action the skills and ideas you have learned during the course • Be prepared for upcoming opportunities…

  3. Project Planning Recap STEP 1 Project Overview STEP 2 Activity List STEP 3 Activity Plan & Assignment STEP 4 Execute The Plan STEP 5 Project Closeout • Goals and Objectives • Tasks • Responsibilities • WORK!!! • Compare Goals to Outcome

  4. Project Planning Project Overview Work Breakdown Structure Activity Assignments Putting Plan into Action Project Closeout Problem Solving Describe the problem Gather information Determine the most important factors that contribute to the problem Visualize what success looks like Create action steps that will lead to success The Five Steps of:

  5. Where do problems come from? Independent of projects • First Aid emergencies • Leader recruiting • Unit elections Within larger projects • Camping/Trekking/Summer Camp • Popcorn Sales • Eagle Project

  6. Advantages of Systematically Solving Problems • Time-savings – organized approach yields a quick and orderly solution • Improved speed and efficiency with continued use • Adherence to those five steps increases your odds of success because you have completed a full assessment of the problem

  7. Systematic Problem Solving • Describe the problem • Gather Information • Determine the most important factors that contribute to the problem • Visualize what success looks like • Create action steps that will lead to success EACH STEP DEMANDS DECISIONS

  8. Decisions, Decisions…

  9. Decision Making Brainstorming • Encourage all to participate – every idea is valuable • Think outside the box • Beyond the obvious • Agree at the outset not to be critical of the ideas of others • Piggyback Ideas – build on the ideas of others • Remember the past… • Have you solved a similar problem (team or other group) • No need to reinvent the wheel

  10. Decision Making Consensus Discussion results in an agreement without a vote Must agree to abide by the group decision Potential solutions are assessed and evaluated to make sure that they align with the vision of success Multivoting With many potential solutions this can help reduce the list to a manageable size Each member has equal votes Cast votes – total scores, repeat as needed…

  11. Decision Making Parking Lot Allows you to table a part of a discussion if not directly related to the immediate problem Allows all members to feel that their ideas are/will be heard Acknowledge as a group that the item is not immediately relevant Write a brief description of issue/thought – ensure that the item is captured in enough detail to return to the discussion FOLLOW-UP!!

  12. Barriers to effective decision-making IndecisionAvoiding decisions to escape the unpleasant aspects of risk, fear, and anxiety StallingRefusing to face the issue; obsessive gathering of endless facts (analysis paralysis) OverreactingLetting a situation spin out of control; letting emotions take control VacillatingReversing decisions; half-heartedly committing to a course of action Half measuresMuddling through. Making the safest decision to avoid controversy but not dealing with the whole problem

  13. Describe the problem Need to create a menu to satisfy the most discriminating WB2011 participants Gather information Scope limited to menu planning, not logistics, cooking, serving, buying…just the menu Needs to be a patrol decision Only have 5 minutes during WB2011 to decide Determine the most important factors that contribute to the problem Don’t have much time Need to involve everyone Visualize what success looks like Rapidly get to a great menu Create action steps that will lead to success Divide work into patrols, brainstorm & multivote Sample Problem SolvingPost Beading Menu Planning

  14. Brainstorming & Multivoting Practice • Your patrol is asked to suggest a dish Fox-Appetizer Buffalo-Main Course Bear-Soup Antelope-Vegetable Bobwhite-Salad Owl-Dessert Eagle-Main Course Beaver-Dessert • Brainstorm as many ideas as possible in the next 2 minutes and record on stickies • Take 1 minute to collapse duplicates • Then multivote with dots (dotmocracy) to determine your top choices • Number of votes each person gets is approximately 1/3 of the number of possible choices • You can only vote for a single item once • Report out

  15. Review: Five Steps of Problem Solving Describe the problem Gather information Determine the most important factors that contribute to the problem Visualize what success looks like Create action steps that will lead to success

  16. Review: Systematic Approaches • Recognize the value in a systematic approach to problem solving • Follow each step • Make it second nature – realize time gains • Utilize decision making protocols (like brainstorming & multivoting) to build consensus decisions

  17. Final Rule of Thumb M A R F aintain bsolute igid lexibility

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