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Mather LifeWays Mather LifeWays is a unique not-for-profit organization. We enhance the lives of older adults through lifestyle and residential alternatives that create Ways to Age Well.® Ways to Age Well Senior Residences Institute on Aging Community Initiatives Community Initiatives

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mather lifeways
Mather LifeWays

Mather LifeWays is a unique not-for-profit organization. We enhance the lives of older adults through lifestyle and residential alternatives that create Ways to Age Well.®

ways to age well
Ways to Age Well
  • Senior Residences
  • Institute on Aging
  • Community Initiatives
community initiatives
Community Initiatives
  • Founded as a way to increase our ability to serve older adults
  • Designs services and programs to help neighborhoods become better places to live, work, learn and play.
caf plus concept
Café Plus Concept

It starts with a cup of coffee-and from there the possibilities are endless.

starbucks experience
Starbucks Experience

-Not a coffee company

-”America’s Living Room”, “Third Places”, “Being Spaces”

-Eased problem of social disconnection by offering somewhere to just hang out

-Filled need for public gathering spot

-Social glue: coffee

(Psychology Today, September/October 2007, p. 99-102)

caf plus services
Café Plus Services
  • Centered around reasonably priced food and a friendly atmosphere.
  • A one-stop-shop where customers can get all they need: food, friendship, fun.
two lenses of aging
Two Lenses of Aging


Services and support that help people with encountered frailty


Services and programs that help people take maximum advantage of time in retirement.

  • Change way society thinks about older adults
  • Change way older adults view themselves
  • What it is
  • Focus on people as individuals
supportive research
Supportive Research
  • Social activities found to prolong life.

(Thomas Glass, Harvard School of Public Health, 1999)

  • Social engagement has an independent influence on how long we live.(Robert D. Putnam, Bowling Alone, 2000)
potential benefits
Potential Benefits
  • Attract the 50+ market
  • Redefine senior living
  • Establish collaborative

partnerships in community

location considerations
Location Considerations
  • Location
  • Street visibility
  • Familiarity/reputation
  • Accessibility
  • Existing foot traffic
space needs
Space Needs
  • Ageless design
  • Creating the space
  • Computer Lab
  • Other areas

Conference Rooms become computer labs.

Lounges become the perfect place for exercise classes and lectures.

it is a restaurant
It IS a Restaurant!
  • Food brings people together
  • Choice is key
  • Open to the community


  • Regular
  • Specials
  • Added touches
rewards program
Rewards Program
  • Atool to create/reinforce ownership
  • $50 for individual
  • $95 for couple
  • Name badge with barcode
enlightened hospitality
“Enlightened Hospitality”
  • Not enough to have a superior product.
  • It’s how make your customers feel while using your product that distinguishes you.
  • Service bonds customers to you.
  • Service is the delivery of a product. Hospitality is how the delivery of a product makes its recipient feel.
vital connections
Vital Connections
  • Welcome
  • Initiate
  • Invite
  • Personalize
  • Appreciate
Doesn't it bother you that you have to get up in the morning and you have to put on a bunch of pieces of flair? -Office Space
  • Senior Centers
  • Senior Living Communities
  • Hospitals
  • Special populations (homeless, Centers for Working Families, LGBT)
  • Community Centers
you too can do
You too can do
  • Chez Nous by Interfaith Community Care in Sun City, AZ

  • Birt’s Bistro and Bookstore, also by Interfaith Community Care, will open in Sun City West later this year.
caf plus in japan
Café Plus in Japan!
  • Nagoya City, Japan
  • Yu-Yu Chiteki is a Café modeled on Café Plus
Campbell Street Café, Valparaiso, IN
  • Part of a CCRC.
caf plus workshops
Café Plus Workshops

June 24-25 or October 21-22

$975 (includes toolkit)


Elizabeth Sassen

Mather LifeWays

1603 Orrington Avenue, Ste. 1800

Evanston, Illinois 60201

(847) 492-6806



If your question is not answered during the Q&A session, feel free to email me at:


Don’t Forget Your Free Copy of Aging in Stride

NCOA and Caresource are pleased to offer first-time registrants for this Healthy Aging Briefing Series a complimentary copy of the book,

Aging in Stride, which includes the new supplement Just In Case: Emergency Readiness for Older Adults and Caregivers.

To receive your copy, please

Or just email with your name, title, organization, mailing address, phone number, and date of the Briefing you participated in.

One free copy per registrant, please.