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Broadband Access in the Information Economy David Strom, david@strom.com (516) 944-3407 VINA Briefing Summary Broadband issues My own experiences at home and work Considering cable or xDSL choices Broadband Issues Not easy to get service, still! Choices are nice, but confusing

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broadband access in the information economy

Broadband Access in the Information Economy

David Strom, david@strom.com

(516) 944-3407

VINA Briefing

summary
Summary
  • Broadband issues
  • My own experiences at home and work
  • Considering cable or xDSL choices

© 2000 David Strom Inc.

broadband issues
Broadband Issues
  • Not easy to get service, still!
  • Choices are nice, but confusing
  • T-1 prices are coming down
  • What ever happened to ISDN?
  • CLECs are slowly getting their act together (if only their ISP customers would pay them)

© 2000 David Strom Inc.

telecom act 1996 fallout
Telecom Act 1996 Fallout
  • Telephones have become as reliable as PCs
  • Now everyone can become a CLEC – all it takes is a modem bank and a dream
  • Slight improvement in iLEC attitudes
  • Downtown COs are now prime real estate
  • Data is still a 4 letter word to most iLECs

© 2000 David Strom Inc.

my experiences
My Experiences
  • Home: Cablevision Optimum Online since 1/99, two hour install, multiple outages. Overall bandwidth ~10x ISDN
  • Work: Bell Atlantic ISDN 1/96-4/99; Covad Telespeed since 4/99. (2 ISPs!)
  • Become neighborhood tech support source

Disclaimer: Covad investor and advisor

© 2000 David Strom Inc.

why two dsl isps
Why Two DSL ISPs?
  • Prices are competitive
  • Spotty service from first ISP
  • It’s the latency, stupid!

© 2000 David Strom Inc.

cable advantages
Cable Advantages
  • One phone-call install
  • Customer knows nothing about routers
  • Wiring is already in the home – sort of

© 2000 David Strom Inc.

cable disadvantages
Cable Disadvantages
  • Reliability and reputation low: single supplier per area
  • No relationships with business users
  • Need firewall and/or security improvements
  • As popularity grows, bandwidth drops (2-20 x ISDN connection)
  • Some MSOs don’t support LANs

© 2000 David Strom Inc.

xdsl advantages
xDSL Advantages
  • Not sharing your connection
  • Competition in many urban areas
  • Cost competitive with T-1 service

© 2000 David Strom Inc.

xdsl disadvantages
xDSL Disadvantages
  • Multiple truck rolls
  • Customer is caught among ISP, iLEC and CLEC
  • Limited number of routers supported
  • Confusing choices of speeds and technologies
  • Distance limits for some suburban users

© 2000 David Strom Inc.

the future
The Future …
  • Broadband still has plenty of room to improve
  • CLECs have many hurdles
  • Cable operators have to overcome their crummy service reputation
  • Integrated voice/data not the prime driver; it’s reliable service
  • We are still years away from enhanced services such as voic and video

© 2000 David Strom Inc.

our panel
Our Panel
  • Dorothy Atwood, FCC
  • Shirley Bloomfield, NTCA
  • David Bolger, USTA
  • Terry Monroe, CompTel
  • David Rendall, Gartner
  • Mark Uncapher, ITAA
  • John Windhausen, ALTS

© 2000 David Strom Inc.